DJWhitelock Posted April 19, 2020 Report Share Posted April 19, 2020 Hi all, first post We purchased an Mspa lite approx 2 years ago and used it with no problems the first year. It was stored last year and is now back out but it’s not working correctly. When switched on the pump and heater run for approx 30 mins then I get an E1 error. New filter, same fault. Stripped unit down and cleaned all parts with white vinegar due to scale build up on parts, tested but same fault. Stripped unit again and bypassed suspected faulty pressure switch, runs for 30 mins then stops but without an E1 error (Probably due to pressure switch bypass) and with lights still on as if working. Pump silent and temp not going up. Once switched off and left a while it runs okay again, tried running pump only and seems to run okay for a couple of hours that I tested it for. Any help would be truly appreciated Quote Link to comment Share on other sites More sharing options...
CanadianSpaTech Posted April 19, 2020 Report Share Posted April 19, 2020 The E1 Error Code has been implemented to indicate when the Portable Control Unit (PCU) senses a fault with the temperature sensors. This fault may be a worn sensor, corroded connection or wiring Quote Link to comment Share on other sites More sharing options...
yitz60 Posted April 28, 2020 Report Share Posted April 28, 2020 Hi Did any of you end up solving the e1 issue? The company is telling me I need to have the pump replaced. Anyone know what the issue may be? Also we opened up the motor unit and now everytime we press the bubble/inflation button it trips the circuit. Very frustrating.. Any help would be greatly appreciated 1 Quote Link to comment Share on other sites More sharing options...
yitz60 Posted April 28, 2020 Report Share Posted April 28, 2020 We ended up opening up the pump part. Inside there is a magnetic propeller. We removed that and there was a really tiny amount of dirt in there We cleaned is with a wooden skew and that was all. Make sure your mspa is plugged in to a direct outlet and not a connected one. 1 Quote Link to comment Share on other sites More sharing options...
DJWhitelock Posted April 29, 2020 Author Report Share Posted April 29, 2020 I purchased a new heater unit believing it to be a faulty pressure switch which comes as part of the heater but alas it’s still the same. Although a.have a spare heater unit now lol. Will take pump apart as suggested as the pump can be the only thing that is faulting now. Will update in a couple of days. Thank you everyone that’s posted 🙏 Quote Link to comment Share on other sites More sharing options...
Alexbutler Posted May 27, 2020 Report Share Posted May 27, 2020 Hi did you manage to solve this at all and if so how difficult is it to do ? I have the same e1 error code Quote Link to comment Share on other sites More sharing options...
Poacher Posted June 21, 2020 Report Share Posted June 21, 2020 I have an m spar I switched on the bubbles they did not work on one edge then after 1 minute it stopped completely, I have reset and also dis connected the controller panel but. Still no joy. please help Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted June 21, 2020 Report Share Posted June 21, 2020 1 hour ago, Poacher said: I have an m spar I switched on the bubbles they did not work on one edge then after 1 minute it stopped completely, I have reset and also dis connected the controller panel but. Still no joy. please help You should start your own thread as your issue is not the same as the others in this thread. Quote Link to comment Share on other sites More sharing options...
Nicky Posted June 25, 2020 Report Share Posted June 25, 2020 Hi tried my s m spa light today and error 1 has come on u can’t see what i need to do to get it going again x Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted June 25, 2020 Report Share Posted June 25, 2020 On 6/21/2020 at 9:35 AM, RDspaguy said: You should start your own thread as your issue is not the same as the others in this thread. Quote Link to comment Share on other sites More sharing options...
DJWhitelock Posted June 25, 2020 Author Report Share Posted June 25, 2020 Fixed Sorry for the late post on this issue. After cleaning every component and replacing heater unit I stripped and cleaned the pump even though I believed it to be working okay. Still same error so I purchased a new pump for around £40 and once fitted, all working okay. hope this helps anyone else with same problem. I now have a spare heater unit for sale if anyone is in need? Thanks again for anyone who tried to help. Much appreciated. Quote Link to comment Share on other sites More sharing options...
Nicky Posted June 25, 2020 Report Share Posted June 25, 2020 Hi can I ask where you got your spare parts from please in case this is what I need to do, hottest day and heat decreasing and no bubble in the hot tub, thanks for your tips x Quote Link to comment Share on other sites More sharing options...
DJWhitelock Posted June 25, 2020 Author Report Share Posted June 25, 2020 https://mspaservice.co.uk/m-spa-filter-pump-lite.html The price has gone up to £49.99 i would recommend doing the pump first. Easy to change. Even though mine was filtering it obviously wasn’t working correctly. 1 Quote Link to comment Share on other sites More sharing options...
Matt clarke 2020 Posted July 1, 2020 Report Share Posted July 1, 2020 I know this is someone else’s threat but I a really need some help and advice with the same problem. i currently have my brother in law staying with me in isolation. He has brain damage and autism. I bought Him the MSPA lite as he loves swimming and the hot tub is good for him. I bought it on Sunday 28th June 2020 and within 3 hours of buying the E1 error appeared. The heater wasn’t working but the filter would attempt to start and then the error would appear, since Monday the filter doesn’t even want to kick in. I have tried to speak to the warranty company but all on email due to what’s going on. I need some ideas on what I can try to fix it , any help would be highly appreciated. If anyone mentions starting a new thread please accept my apologies in advance as I don’t know how to do that or even have the time to work it out 👍🏻 Quote Link to comment Share on other sites More sharing options...
RDspaguy Posted July 1, 2020 Report Share Posted July 1, 2020 @CanadianSpaTech, gecko calling... Remove filters. Put garden hose into filter inlet and block off around it with a towel or your hands to push out air lock. Loosen fittings on pumps to bleed air out. Always fill through filter pipe. Quote Link to comment Share on other sites More sharing options...
DJWhitelock Posted July 1, 2020 Author Report Share Posted July 1, 2020 Make sure filter is clean. They can be put through dish washer or washed out under hot water. Check the grey caps on the inlet and outlet as these can start to block up. When mine was new I used to have to odd E1. I cleaned the filter and while the filter was off I would put the hose on the inlet where the filter goes and give it a few squirts. Once filter was back on it was fine. Good luck 🙏 Quote Link to comment Share on other sites More sharing options...
CanadianSpaTech Posted July 1, 2020 Report Share Posted July 1, 2020 4 hours ago, RDspaguy said: @CanadianSpaTech, gecko calling... @RDspaguy Sorry you have the wrong number. Please try again All I can offer... 2016 Service Manual here: https://mspa.no/wp-content/uploads/2019/08/Service-manual-2016-Lite.pdf 1 Quote Link to comment Share on other sites More sharing options...
Jalanied Posted July 6, 2020 Report Share Posted July 6, 2020 I also bought a mspa lite on 28 June. I t worked for 3 days and had chorine and pH checked. I developed the E1 fault. We tried to flush it out with hose and cleaned filter as suggested. Still does not work and have sent it back. The website does not work with a phone.you cannot load the necessary photos. Office is now open 2 til 4.30. we have no idea how long it will take to be repaired or replaced. Summer will probably be over. Quote Link to comment Share on other sites More sharing options...
Rachelcharters Posted July 14, 2020 Report Share Posted July 14, 2020 We hve the same problem. Purchased on the 28th June and used a few times. The E1 error is now coming on all the time and now the bubbles not working either. So people are suggesting the filter clean and possible new heater pump?x Quote Link to comment Share on other sites More sharing options...
Sarahfenton Posted July 17, 2020 Report Share Posted July 17, 2020 Hi I also have same problem with mspa lite purchased on 28th June. So far the supplier have sent me a new filter and cartridge then a new motor which we fitted. Each time it has worked for 24 hours approximately then giving me E1 code all the time. Has anyone managed to get their’s fixed? Quote Link to comment Share on other sites More sharing options...
Dess Posted July 21, 2020 Report Share Posted July 21, 2020 I also have same problem with mspa lite purchased on 28th June. I have E1 code already...so disappointed.Only one month. Quote Link to comment Share on other sites More sharing options...
Paul Eastwell Posted July 22, 2020 Report Share Posted July 22, 2020 The E1 code has just appeared on mine, I bought it on 28th June as well!! I’ve flushed it out, replaced the filter and nothing. So disappointed Quote Link to comment Share on other sites More sharing options...
Naomi Posted July 23, 2020 Report Share Posted July 23, 2020 We also bought ours on the 28th June and now have the E1 code. Is this a faulty batch of hot tubs? Quote Link to comment Share on other sites More sharing options...
Alec hammerton Posted July 24, 2020 Report Share Posted July 24, 2020 I get an e1 fault. Now the filter pump isn't working? I'm not getting a fault now , it just not pumping the water round. Any ideas ???? Quote Link to comment Share on other sites More sharing options...
Kim newman Posted July 25, 2020 Report Share Posted July 25, 2020 I also purchased mine on 28th June, hot tub not heating, replaced with new type supplied by Mspa for E1 error but now it’s stopped heating completely. I think we have been sold a faulty batch. Quote Link to comment Share on other sites More sharing options...
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