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New...and hoping not to get flamed


FNSIII

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We took delivery on our Hot Spring Envoy salt water spa this week. Have only been able to use it once and today when I walk out an open the lid there is a yellow scum like substance arouthe edges. Our PH is sky high (9.0) and we have been adding one cap of Spa Guard PH reducer on the hour for 6 hours with little or no change to the water. What I am afraid of is starting a roller coaster effect of too high...too low...too high again. I didn't want to become a Chemist. I want a place to have a glass of wine and help take care of my back. 

Any suggestions are appreciated,

Frank

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  • 3 weeks later...

My hot springs grande was delivered contaminated with biofilms .  This is something that both dealers and mfgs tend to dismiss but i can tell you that after a lot of experiments i concluded that the only solution was to purge and purge more than once in some cases. 

I recommend using the purge product known as "ahhsome" and i can say that because i have done the due diligence,  tested numerius different products and dumped thousands of gallons of water in the ground  in order to reach this conclusion

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