Zeebo989 Posted November 9, 2019 Report Posted November 9, 2019 Hello, I recently purchased a Dream maker Cabana suite 3500L. At first I loved it, but now 4 months in I am having a couple of issues. First, the jets and waterfall seem to be pulsating and you can hear the pump pulsating. I thought maybe a dirty filter or something was the problem, I ended up draining the whole tub, cleaning it, and refilling it. Problem came back. Second issue is, I have noticed that I am losing an inch of water in less than a week with very light use of 1 person. Something seems very odd to me for this tub being only a few months old; hoping for some thoughts. Thank you. Quote
Anns Posted April 4, 2020 Report Posted April 4, 2020 Oh no, this is concerning to me. We are currently looking at spas and this line looked really nice and simple to own. Has the issue resolved, or are you still having issues? Quote
RDspaguy Posted April 4, 2020 Report Posted April 4, 2020 Surging, or cavitation, in a pump is typically the result of air being pulled into the pump on the suction side. Mostly caused by low water level, but could also be a suction leak. Losing an inch in a week is not excessive, depending on how often it is used, the ambient air temperature and humidity, how well your cover fits, etc... Quote
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