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Tidal Fit Swim Spa (how do you get filtration system to stay in?)

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Just bought a Tidal Fit Swim Spa ep -14

the filtration system was running 24-7 until 3 days ago. Now it won’t run at all. I have set preprogrammed timer and it will only stay in for a minute. I have put it in Serenity Mode and after 5 minutes it shuts off no matter what mode is set for.

any suggestions??? Please!!

I have called company who sold up spa and sent email and they didn’t return our call. 

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8 hours ago, RDspaguy said:

I am not familiar with that brand. @castletonia, @ratchett, any idea?

Really don't know much about swim spas, did some mild research when considering one for my parents but didn't get very far into the leading brands.  Only advice I can offer is to avoid any 2-in-1 combo hottub/swim-spa. Get a dedicated swim spa if that's what you're ultimately shopping for.   Definitely need to wet-test so you can test the power of the pump while exercising.  

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