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Newbie - can't get bromine level up


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I recently got a 280 gallon hot tub and am using bromine.  I got a chemical set which had bromine tablets in it with a floater.  I got the tub installed last week and even with four tablets in the floater, all the way open, I cannot get the bromine level over 1 ppm.  The test strips work - I confirmed by rubbing one on one of the wet tablets.  I've used sodium bromide and shocked the tub first.

What should I do?!

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