Sealant in hot tub crumbling

[kampoc]

I am having an issue and I'm hoping some water chemistry experts can chime in..., that at first I thought might have been white mold (even though it was a new spa), but tested and wasn't... resigned to it being hard water calcium flakes because I have been having white flakes floating all over the water that persists after water changes and a flush. But, after a recent water change I discovered that it isn't hard water, but in fact sealant used around the jets housing, lights, filter compartment, etc. that is crumbling. My spa also trips the breaker daily and i think this sealant, which is all in the plumbing, is causing the trips. I made a video so you can see what I'm talking about... The dealer is claiming chemical abuse of bromine and will not honor the warranty. My water chemistry is well maintained and always within range... my sanitizer is never too high and I've never done a super chlorination, yet they recommend one for this issue. Dealers I have spoken with have never seen the sealant come off like this and completely clog the plumbing as mine has. I'm wondering if someone can tell me if this is possible and how much bromine would really have to be used to cause something like this as they are saying it's a bromine issue. Even after shock, my levels only go up to around 10 at the highest then come back down to 3-4. I don't know what sealant they are using that a sanitizer at that level can destroy. Plus, they are also asking me to have the sealant (they are calling "white powder") tested and give them a chemical analysis of it. Crazy! Here's the video: 

 

[Danielle]

Did you ever get help with this issue? I am having the same problem.