Wolfie74 Posted March 31, 2018 Report Share Posted March 31, 2018 I recently purchased our second hot tub. The Caldera we had at the last house was sold with the home. After doing some research, I bought a Thermospa, because they seemed to be built very well, and their factory direct pricing implied I would get a better deal. After paying what I thought is too much for the spa, we had it installed and no real issues. After the first drain/refill, I looked for the ozonator system, which is supposed to be mounted along front panel wall. Am I missing something? It was 1500 extra and I don't think they included it. Quote Link to comment Share on other sites More sharing options...
castletonia Posted March 31, 2018 Report Share Posted March 31, 2018 $1500 is absurd for an ozone. I cannot see any scenario where an ozone cost more than $400. If you cannot find it, take the cover off the control box. There will be a schematic on the inside of the cover. Find where the ozone should be plugged into and that will tell you if they installed it. Quote Link to comment Share on other sites More sharing options...
Jersey Hot Tub Repair Posted April 10, 2018 Report Share Posted April 10, 2018 Here's a photo of a thermospa ozonator from their website: https://online.thermospas.com/product-p/ap1220.htm BTW, they list it at $249, not $1500. If they really charged you $1500 for a $249 component, I'd give them a call and ask them to explain why. Thermospa is a good company and doesn't make a living ripping off its customers. It could be a mistake, or it could be a misunderstanding. Dave Quote Link to comment Share on other sites More sharing options...
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