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Hot tub motor not coming on. it's brand new


Jon scott

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Fist, Is the pump motor spinning, and just in need of a prime?  If not...

A few quick questions.  When you mention it's getting 120v, is it a 120v motor?  Are you measuring voltage between line and neutral on the pump, while under load? 

If so the motor is bad.  Again.  Or, it's not wired properly.

If the 120v vanishes under load, it's not really getting 120v.  If the flow switch is closed when it should be open, this might be normal.  Try unplugging the flow switch, then turning on the spa.  It will still give a flow error, but at least it will energize the pump.

If you're still not getting power, time to call a pro.

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