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I have a small above ground Gre pool with a cartridge type filter (which is clean and replaced frequently). Electricity is reaching the filtration unit, which is attached to the side of the pool but it is not turning the pump over. Is there a reasonably simple solution of should I call the Gre engineers?

Edited by Beverley
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I don´t know, what is  GFI? Sorry it´s a unit which I don´t want to/can´t open unless I have an idea what I´m looking for or have an idea of what I need to do. The Gre engineer has a broken foot and can´t come out!! Thank you for trying to help me I appreciate it

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