johnnyringo Posted June 25, 2017 Report Share Posted June 25, 2017 I have a very new pool with all Pentair equipment. Yesterday a Pentiar licensed tech came to address and repair a water drip from the heater. All was good for several hours until I wenyt to activate and heat the spa. The remote would not respond to any command and the pump stopped working, Display in the main control box showed "error code 14"..Manual shows no error code above 6,. Main control panel will not respond to any command (even pool light). Heater flashes "Service" light, Remote control shows "Service" and will not respond to any button. This AM went out and hit F1 and the pump did start. Service light still on in the heater and the remote still only says :service. Ideas and suggestions welcomed. Quote Link to comment Share on other sites More sharing options...
johnnyringo Posted January 1, 2018 Author Report Share Posted January 1, 2018 Pentair assigned a local tech to inspect. Turns out the pool builder improperly wired the variable speed pump and fried the controller. He then disconnected the wiring and stuffed it in the master controller box (bare wires and all), but he left the plug connected to the pump. The pump could not receive instructions from the controller, Six months after pool completion the system finally works as it should! Quote Link to comment Share on other sites More sharing options...
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