Tubber McGee Posted October 24, 2013 Report Share Posted October 24, 2013 Hello, I have a three year old Hot Spring Vanguard. After changing my tub water about a month ago I noticed it was leaking - I would lose approx half the tub water in about a week - so it was a noticeable leak. After trying to fix any obvious problems - I called my dealer for a service call. My service tech came out and determined that they would need to come pick up the tub - take back to their warehouse and dig thru the foam to locate the leak. They said it may take a few weeks to get out to pick up the tub. The leaks continued for a few weeks. I would periodically refill the tub - it lost half its water a few times. So, now the confusing part - the tub has not been looked at or worked on for about 2 weeks and I have lost ZERO water. Its like the leak went away!!!! I'm dumbfounded! Any advice on what happened and/or if I should still have them look at it!! Signed Baffled in Michigan! Quote Link to comment Share on other sites More sharing options...
Roger Posted October 24, 2013 Report Share Posted October 24, 2013 Did you shut it off? If not I say call the dealer and have them hold off and keep using it to see what happens. If you did shut it off then several things could have happened to get it to stop leaking Quote Link to comment Share on other sites More sharing options...
Tubber McGee Posted October 25, 2013 Author Report Share Posted October 25, 2013 Thanks Roger, My ozonator line recently became clogged with a chalky substance - so my dealer came and serviced my tub and just disconneted the ozonator as I have the ACE salt system and they both are not needed together. I would assume that the tub was disconnected from the power source when the tech was doing the service of unhooking the ozonater. But - still baffled on where it leaked from and/or how turning off the power could have done this? Or I was thinking did the leak have anything to do with my ozonator issue??!?!?!? Quote Link to comment Share on other sites More sharing options...
Roger Posted October 25, 2013 Report Share Posted October 25, 2013 If the tub is shut off the cooling of the lines could make a leak stop as the lines and manifolds contract. I don't mean was shut of I mean is shut off. Do you have this tub up to temp and running now? Is it leaking? Quote Link to comment Share on other sites More sharing options...
Tubber McGee Posted October 26, 2013 Author Report Share Posted October 26, 2013 Roger. The tub is currently running and tub is up to temp - I never drained it and shut it down with out power! Checked again tonight and water level is fine. Starting to think have a bad ozonator may have caused the leak. Quote Link to comment Share on other sites More sharing options...
Dan.The.Spa.Man Posted October 26, 2013 Report Share Posted October 26, 2013 It's probably a small bleed line on he bottom of one of the Moto-massage compartments. They either need to take it back for repair or tip it up and do the repair there if they can figure out which one. Quote Link to comment Share on other sites More sharing options...
Tubber McGee Posted October 26, 2013 Author Report Share Posted October 26, 2013 Dan, if it is a small bleed line - any reason why it is No longer leaking? Thks for your help Quote Link to comment Share on other sites More sharing options...
Dan.The.Spa.Man Posted October 26, 2013 Report Share Posted October 26, 2013 Oh....I read the last post too quickly and thought it said "the tub is currently leaking" instead of "running". It probably was the ozone check valve or something like that. Quote Link to comment Share on other sites More sharing options...
Hot Spring Official Posted October 31, 2013 Report Share Posted October 31, 2013 Hi Tubber McGee, To ensure a long term solution on this young spa, I'd suggest having the dealer identify and fix the spa for you. You can call us anytime as well with questions. 800-999-4688. Thanks, Steve ---Hot Spring Spas--- Quote Link to comment Share on other sites More sharing options...
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