paxthar Posted August 23, 2011 Report Share Posted August 23, 2011 Hey everyone, Got a problem with my 2000 Arctic Cub. My #2 pump dosen't engage in low speed, but when I press the panel button to engage the pump into high speed it works. So I got no low speed but I got high speed. I have replaced the control panel and circuit board in the last year and a half. Is there anyway to trouble shoot this to see if it is a board problem or a motor problem? I understand if I swap two wires (?Red and Black) on the motor connection then I can see if the motor engages the low speed and won't on the high speed, meaning it would be a board problem. Thanks in advance for any advice. Quote Link to comment Share on other sites More sharing options...
ChaiSTi Posted August 23, 2011 Report Share Posted August 23, 2011 That's a good test to determine whether the motor is still good or not. If it turns out that your motor low speed is still good, then the board relay is faulty or it's being disabled. I see that Artic Spas currently uses Gecko's Aeware control system. Is the control sytem in your 2000 model also from Gecko or Spa Builders? If so, check the PCB for a lit red LED. If it's on, then your hi-limit sensor tripped which would disable your low speed. Reset the power to the spa to see if the red LED will go off. If it doesn't, then you could have a bad sensor/wire/connection. If it does but comes back, then your heater could be getting too hot due to inadequate flow or it's staying on when it should be off (bad board). Quote Link to comment Share on other sites More sharing options...
Spa Master Posted August 25, 2011 Report Share Posted August 25, 2011 Hey, Please contact the Arctic Spas Technical support team. They are very knowledgeable and would love to get your spa running properly. Contact: Shane S. 1-800-309-1744 or 780-789-2626 ext. 322 You can also contact him by email Shane@goarctic.com I hope you fine this information helpful Quote Link to comment Share on other sites More sharing options...
paxthar Posted November 2, 2011 Author Report Share Posted November 2, 2011 So to update my pump #2 problem!! I opened up my spa, swapped the pump plugs on my circut board to see if it was my control panel or circuit board causing this problem. Lo and behold my pump #1 works fine when plugged into Pump #2 outlet, and my Pump #2 still has no low speed when plugged into my Pump #1 outlet. So I deduce that it is something with my pump. I pulled it out and took it to the Arctic dealer in my area. He couldn't figure out either what is causing this pump to not work on low speed. He had plugged it into one of his test tubs and the pump did the same thing, no low speed, high speed works fine. The only thing I saw, was that the capicator housing had cracked a bit, and the metal ring in the bottom of the capacitor had slipped out. The dealer said the capicator was ok, it was reading a bit "low"? But shouldn't be causing this problem. Could this whole problem be as simple as it is the cord itself? The low speed wire or plug is damaged or broken somewhere along the line and that is why I have no low speed? Thanks in advance!! Quote Link to comment Share on other sites More sharing options...
julian davis Posted May 29, 2018 Report Share Posted May 29, 2018 On 11/2/2011 at 6:45 PM, paxthar said: So to update my pump #2 problem!! I opened up my spa, swapped the pump plugs on my circut board to see if it was my control panel or circuit board causing this problem. Lo and behold my pump #1 works fine when plugged into Pump #2 outlet, and my Pump #2 still has no low speed when plugged into my Pump #1 outlet. So I deduce that it is something with my pump. I pulled it out and took it to the Arctic dealer in my area. He couldn't figure out either what is causing this pump to not work on low speed. He had plugged it into one of his test tubs and the pump did the same thing, no low speed, high speed works fine. The only thing I saw, was that the capicator housing had cracked a bit, and the metal ring in the bottom of the capacitor had slipped out. The dealer said the capicator was ok, it was reading a bit "low"? But shouldn't be causing this problem. Could this whole problem be as simple as it is the cord itself? The low speed wire or plug is damaged or broken somewhere along the line and that is why I have no low speed? Thanks in advance!! On 11/2/2011 at 6:45 PM, paxthar said: So to update my pump #2 problem!! I opened up my spa, swapped the pump plugs on my circut board to see if it was my control panel or circuit board causing this problem. Lo and behold my pump #1 works fine when plugged into Pump #2 outlet, and my Pump #2 still has no low speed when plugged into my Pump #1 outlet. So I deduce that it is something with my pump. I pulled it out and took it to the Arctic dealer in my area. He couldn't figure out either what is causing this pump to not work on low speed. He had plugged it into one of his test tubs and the pump did the same thing, no low speed, high speed works fine. The only thing I saw, was that the capicator housing had cracked a bit, and the metal ring in the bottom of the capacitor had slipped out. The dealer said the capicator was ok, it was reading a bit "low"? But shouldn't be causing this problem. Could this whole problem be as simple as it is the cord itself? The low speed wire or plug is damaged or broken somewhere along the line and that is why I have no low speed? Thanks in advance!! Quote Link to comment Share on other sites More sharing options...
julian davis Posted May 29, 2018 Report Share Posted May 29, 2018 Hi Sorry , new to this. I have exactly the same problem, did you manage to solve it. If I change the black and Red leads and pump goes slow!! Any help appreciated. Quote Link to comment Share on other sites More sharing options...
Jacko Posted May 6, 2019 Report Share Posted May 6, 2019 My pump is doing the same Quote Link to comment Share on other sites More sharing options...
Helperguy Posted May 16, 2019 Report Share Posted May 16, 2019 I know this is old news, but an Arctic Spa pump 2 is a single speed pump. I figured that would be worth pointing out. Quote Link to comment Share on other sites More sharing options...
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