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Found 37 results

  1. Any suggestions how to resolve a non responding temperature heat button on a Sundance Caprio? - I found the spa set at 40 deg C (104 F). I turned it down to 34 deg C (93 F) as it was not being used. Some days later when we sought to turn it up to 37 deg and the heat button did not respond in any way. The cool button responds and I was able to reduce the display temperature to 18 deg C (64 F) which was strange as it always stopped at a minimum of some 33 deg C. I cannot raise the temperature display from 18 which it reads when the cool button is pressed only. The little red light is inactive at all times. Both the actual water temperature and display still read at 34.4 deg which is now some 2 weeks after the issue was found.. We have tried switching the spa off to "reset" but no change. Is it possible that because it was left for some time at 40 deg C during a period of hot weather days that it has "triggered" a thermal cut out or some other isolating feature? or has a sensor been affected? All other functions seem to be operating normally.
  2. I have a 2002 Sundance Cameo 850 and am trying to program/configure it for optimal energy use, and to NOT run the heater during peak electricity periods which would be between 7am and 7pm. Buy configuring my circ pump cycle to start at 7pm and run for a duration of 12hours (shutting off at 7am) and then turning on economy mode, I was hoping that this would prevent the heater from coming on during the day even when the tub falls below the set temp, but allow it to come on during the circ pump cycle of 7pm - 7am, when the tub calls for heat. It appears though that in encomy mode, the heat will only come on during a programmed filter cycle -- see experpt below from the manual: "In economy mode, the low speed pump #1 and heater turn on only during a programmed filter cycle or when either JETS sensor is pressed" I also have the 4 filter cycles setup such that none are running during the PEAK 7am-7pm period. This tub pre-dates some of the more modern controller capabilties, so I am limitted to what can be done. To best accomplish what I am trying to do, I am thinking of programming a filter cycle to run say for 2 hours starting around 7pm. While in Economy mode, the heat should run during this period and replenish the little bit of heat lost during the day when the heater does not come on. Any thoughts/experience on this??
  3. I have a 2003 Sundance Altamar. Awhile back my blower stopped working, but I never used it, so just left that alone. However yesterday I tried to turn on the main pump (2 speed one) and the indicators light up on the display, but pump doesn't come on. I hear a low humming/buzzing instead. Is the pump dead? If so, I know the part to replace it with (Jacuzzi 6500-261) but I'm also curious if I could just replace it with a 1 speed pump and save money. I never run it in low speed anyway, so having a single speed would be fine. That leads me to 2 questions.... 1. Will it mess up the board in any way if I replace the 2 speed pump with a single speed one 2. The outlet is at a 45 degree angle on this pump. Does anyone know of a compatible pump that has a 45 degree outlet on it in a single speed? Thanks for your help!
  4. I have a 2003 Sundance Sweetware Palmero hot tub which was working fine for years. I didn't run it for a year and then when I turned it back on it would trip the power breaker when the heater would click on. I checked around and everyone said it was a bad heater so I bought a new heater and installed it. No change. I then heard people say that it was my circuit board with a bad lead. I bought a new circuit board and installed it, NO CHANGE. I know the power is good because when I don't have the heater connected on the board the jets run fine. Gotta say this has me stumped! All help would be appreciated. Thanks
  5. Frankinsc

    Frankinsc

    How do you clear the --- Watchdog code on a sundance optima?
  6. DSINGER

    Ozonator dead?

    We have a Sundance Altamar 850 (2003). Had a persistent FLO2 error last month and after 14 years replaced the FLO switch. All good. This morning we woke up to a solid FLO error. We replaced both filters and made sure all connections were good and that resolved itself. Now there is no light on the Ozonator and obviously no ozone icon on the panel. We unplugged the connector and checked the tub side to make sure there was power. There is. The ozonator is only a year old. So before I call for service which is expensive in my area, suburbs of Detroit, I am hoping for any and all suggestions. We have the Spa Eclipse Unit for our tub. The circ pump runs 24 hr. There is a good stream of small bubbles coming from the outlet in the tub. All jets seem to be working as they should. If in fact it was a bad unit my fingers are crossed that they will stand behind it. In the meantime, I am trouble shooting Thanks in advance, Debbie
  7. I'm just starting to research which hot tub to get. I can accommodate 8'x8'. Looking to seat 4+ people. I think I'd like to have 1 lounge seat so I can really massage my sore legs after exercise. I've been to two dealers so far. One recommended the Sundance Romona and the other recommended the Cal Spas Avalon. https://www.sundancespas.com/en-us/product-list/ramona http://calspas.com/product.php?id=374 Which one do you think is better and are there other brands/models I should be looking at? I'm in Scottsdale, AZ. Thanks!
  8. Good morning, all! My husband and I have been looking to purchase a hot tub for about a year now, but simply cannot bring ourselves to spend $6k+ on a brand new tub. I was poking around online yesterday and happened to find a used 2005 Sundance Cadence hot tub that a woman was giving away for free, as long as we haul. We went to check it out same day and loved it- it's a great tub and looked well maintained. We have to figure out how to move it, so I started calling a few local hot tub haulers. The one who got back to me said he would politely decline the job as the Sundance tubs from that time period are made with a type of wood that often rots out from underneath. He said the bottom of the tub may detach from the rest of it when we try to move it onto its side. My husband is very handy and it doesn't phase him that he may need to rebuild some of the base, but it scared me a bit. Has anybody dealt with this? Is this really a very common issue with the Sundance tubs? We'll now be moving it ourselves so we're trying to figure out those logistics, too. Thank you.
  9. HI, I have an older Sundance Spa. Recently I replaced the filter, the pressure sensor (precautionary) and the circ pump as it had failed. The spa now works almost perfectly except the HL warning keeps tripping at 93 degrees. If I re-set the GFI I can normally make it run for a few more minutes and get to 94 or 95 degrees and, if I'm lucky, I can keep repeating that and get it to 100 or 101 before it cools back to 93. Any ideas what could be the cause? I've attached photos of the unit. I know the HL sensor is the second red connector on the top right but not where the thermostat is or if there is a "heat well" to check? Is it possible there is a blockage after the heater that is causing to water flow to slow and peak in the heater element (if that's where the temp sensor is)? Thanks Rob
  10. Hi! We are looking at the sundance Chelsee, J365 and Caldera Salina. They all have been quoted at aroud $9600-9700 except for the J365 that we could get for $9234 for a 2016 floor model. Those are supoosed to be sale prices. for president day week end. 1.They dont seem to be willing to negotiate really. Is that common? They all went down from the original price before we even said anything, but that's their final price and that's it. 2. Are those reasonable prices? 3. Is it correct to assume to going to a lower series (j200, sundance 680...) might end up being more expensive because of shorter warranty, lower quality insulation...?We mostly want a spa for relaxation and dont need all kind of fancy jets. just something comfortable 4. My husband is 6'2'' and the Chelsee felt a little tight for him. any experience with that? Thank you!! Trying to make a decision pretty soon!!!
  11. I have a Calypso II spa, and pump #1 is running on low speed, 24/7. The spa has two large pumps (1 and 2 stage), and a circ pump that is wired into the Ozone accessory. The Circ pump should run all the time, but not Pump #1. See page 15 under Jets: http://www.sundancespas.ca/Communications/InstructionManuals/1997650.pdf Any ideas for troubleshooting? I am wondering if a solenoid may be failing (and how to test it), or if it is the electronics.
  12. Here's the background: I have a 2009 Sundance Certa 780, wired for 240V/60A which was purchased used in 2014 from a reputable shop with one year warranty, which is of course now expired. We’ve used it on average five nights a week since professional installation for 20 to 40 minutes per soak (I don’t know if that is considered a little or a lot, but I miss it already). I have no idea how much use it saw with the first owner, but it was in very good visual condition. Symptoms: The water no longer heats up. Heater light illuminates on the panel as expected. Both pumps work as expected. Pump one in both low and high modes, and pump two in high mode. Ozonator continues to blow bubbles when circulation pump is on. The filter is clean and there are no visible obstructions in any transparent lines accessible with the side panel off. Troubleshooting conducted to date: Confirmed the flow switch works via ohm meter. The circuit closes when pump is on and is open when pump is off. A flow error appeared on panel when I removed the J3 connector to test, but has not shown an error at other times. Confirmed the temp sensor is working. It reads about 21K ohms resistance and water temp confirmed via manual thermometer to be low 90’s farenheit. Measured voltage to “heater in” connectors to J7 and J8 at terminal block is 240v. Measured amperage to pumps to confirm inductive amp meter working correctly, but I didn’t get any reading on J7/J8 wires, or J9/J10 leads to heater when heater light came on (and heard relays click). With all power disconnected, I pulled J9/J10 and checked the wires from the heater, which registered an open circuit. No resistance on any setting. My conclusion is that I have a bad heater unit. What do the experts here think and is that reasonable on a seven year old spa? What other trouble shooting steps would you take prior to ordering a non-refundable part? So, if I’m correct and it’s the heater unit, it appears to be a Therm Products Heater C3229-2A for Jacuzzi and Sundance Heater Assembly 6500-402, 6500-403 120/240 Volt. If these conclusions are correct, where the heck can I find installation instructions? I’m comfortable with DIY, but having never worked on a spa before, so would like some info before I commit. For example, is it safe to assume the spa needs to be drained? Then it looks like there are a few wires to connect and a couple of hose connections. What else am I missing? Thanks in advance for the help.
  13. Hello, I have a 1999 Sundance optima Spa. i recently bought a SpaCuzn Core insert from the manufacturer. Long story short, it was the incorrect size, and got sucked in the intake. The pump shut down. I shut the breaker off immediately. We drained the tub and retrieved the filter inset and put the tub back together. At the time of the incident, the pump was only 7 months old. Afterwards, the pump felt like it had diminished flow, but was working on both a low and a high speed. About a month later, the pump stopped working all together. We drained the tub once again, and after taking pump apart, we discovered that in the process of the insert getting sucked into the intake, it broke part of the plastic filter housing and that small piece of plastic also got sucked into the impeller and had been rolling around in there this whole time. We just replaced the pump with a brand new one. We were excited to get back up and running, but are having having the same problem - we push the button on the panel and it shows both 1 and 2 speed, we hear a click and the pump does not turn on. So, draining the tub again and are in search whatever part we need. Any ideas?? Thank you!
  14. We have a 2002 Sundance Cameo that stated to trip the 240 GFI every few days. Since I have a 'time of use' electricity service, the spa is in 'Economy mode' so it only heats up during the cleaning cycles. I set the cleaning cycles to run during the night (cheaper electricity) so that when I get into the spa ( ~6 am) the spa is at the desired temp (~100f) The GFI trips sometimes during the night... every few days..... It Never trips while using the spa with all 4 consumers on (circulating pump, big motor, the two speed pump and air blower going) Things I did so far. 1) Ozone generator was >5 years old so I replace it. ---> No help 2) Circulating pump was 13 years old so I replaced it with a more efficient one --> No help 3) Heater element was 13 years old so I replaced it --> No help GFI test button in the main panel work well --- H E L P -- What should I do next ?
  15. i recently installed a 2006 sundance altamar hot tub at my house. when i hit the blower button it was making a vacuum sound....now when i hit it all i hear is a clicking sound at the top right of the circuit board....any suggestions on how i can diagnose the problem?
  16. So, we had a wind storm that destroyed out HT enough for the insurance company to allow us to get a new one. We had a Hot Springs Vanguard. Good Spa, five years old. New replacement cost $14700. So we have that amount to play with for a new toy. Was going to look at Marquis, but the local dealer has none to wet test, NIX. Wet tested a Caldera Cantabria. Was ok, nothing to write home about. Tested Bullfrog A7. Really like the concept of changing packs. Only problem is the dealer has only sold BF spas since Nov 2013. He has been in biz as a commercial pool guy for 6 years. They have sold about 10 in 10 months of business. I believe this is the second BF dealer in the Houston Area. Houston is not a huge HT town because most people have what they think is a spa in their swimming pool but I won't ramble...... The A8 falls well within the insurance payout budget. Concerns are the purification system (ozonator), filtration is not 24 hr continuous, and will the parts within a jet pack wear out if they have moving parts. The plastic of the jet packs seems a little frail but I may be way off base. We really did like the jets that we tried and love to be able to customize. Our Sundance dealer only had an Altamar and a lesser series set up that we didn't try. Liked the Altamar but much smaller than we wanted. Liked all aspects of the spa. Jets were not as good as the BF IMHO. Do like the waterfalls and rambling brook feature that the waterfall can be converted to, and I like the sanitation system plus UV. Sundance seems a great brand also and the dealer is willing to take my damaged but working spa off my hands and give me a few bucks for it. The Optima fell in the $12,500 range with piston lifter, steps, delivery, chemical kit, electrical hookup and stereo. Or we could get the Aspen or Maxxus for about $500 above(out of pocket) what the insurance will allow. We have space for a tub that size. Dealer has been in biz in Houston area a long time 20 plus years. So torn between Maxxus, Aspen, Optima and BullFrog A8 Thank all in advance,
  17. Good morning! My Sundance Optima 850 has the FLO error and the circulation pump is not running. If the flow switch is bad, will this keep the circulation pump from running? Or is it for sure the circulation pump? (well...unless it's a control board issue I suppose) The flow switch does have a little debris on it which made me suspect it, but if the $50 part is causing the issue, that's better than the $200 part! haha! Thanks!
  18. Well, as the title of the topic states, the circuit board in my Sundance Spa Sentry 800 burst into flames and is beyond repair. The hot tub had been turned off for around two years or so when it had stopped working for no reason. I had winterized it well and thought id try to fix the problem myself this year. i had a feeling it was a fuse problem so I went to radioshack and purchased replacement fuses for the circuit board making sure that they were lower amp so that the equipment would not be damaged and were ceramic as they had been before. i popped in the new fuses and hit the breaker. Miraculously everything began working like it had before. a few hours later i had the hot tub filled and the pump and heater were just fine. after the hot tub had heated up a bit i thought i would make sure that the jets were still working. about 20 seconds after the jets had started the hot tub shut down. I thought it might have been a fuse as i had put a 1 amp fuse where a 1.25 amp fuse was needed, as well as an 5 amp where an 8 amp was asked for. After shutting off the power i went to the panel inside the hot tub to find smoke bellowing out of it. upon looking inside there were huge black burn marks all over the circuit board, some with exposed copper. oddly, I'm not so sure it had anything to do with the fuses i put in because the burn marks were not on the fuses or contact points for the fuse. I just ordered a new board and want to make sure that my $400.00 investment won't be for nothing and that the new board will not fry like the old one. the board that burned out was a 6600-014 and the board i am replacing it with is the same, a 6600-014 Spa Circuit Board for Sundance® Spas any ideas?? Thanks Again,
  19. My 13 year old Coast Spa blew it's pumps last winter and we are looking to replace it with something more efficient. I'm 6' tall and my hubby is 6'9", so size does matter and we we're looking to get a 6/7 person spa (the Coast Spa was 92" x 92" x 39"). We'd like open seating with different jet options in each seat (including foot jets), but a lounge, lights and stereo are not important to us. So far, we've looked at the D1 Meridian which we liked because of its opening seating and large footwell, but with no option to wet test the Meridian, we tested the Latitude and weren't impressed at all. That takes D1 off the list. Still in the running is the Hot Springs Pulse (scheduled to wet test later this week, quoted cost $8,600), the Cladera Niagara (also hoping to wet test this week, quoted cost $9,900), and maybe the Sundance Optima (I just found this one mentioned in a few other posts and decided to look into it, but I have no idea of cost). We've tried and liked the Hot Spring Grandee, but it is a bit larger than we wanted, it lacked foot jets, I found myself floating all over the place, and with its $10,500 price tag, it is more than we were looking to spend. Given these parameters, any other ideas on quality spas we should check out? Another question, I know that Watkins owns both Hot Springs and Caldera, but is one superior to the other? The Hot Springs rep said that the mid-tier Pulse is superior to the top-tier Caldera Niagara. This sounds fishy to me. Anyone have thoughts on this? These two tubs are very similar in look (and even the rep said they were similar), though I found the Pulse's seating to be a bit more open which I lean towards. Also, the dealers don't seem willing to negotiate price. How do their prices seem to you educated masses? Any ideas on how to negotiate? As far as dealers, I think the Caldera and Hot Springs are similar (though the Caldera dealer says it doesn't charge a trip fee while the spa is under warranty while the Hot Springs dealer charges $50 after the first year). The Sundance is only available at a big box outdoor retailer (Great Escape), so I'm not sure how good service would be after the sale (which is a valid point of concern). As I said, we haven't made a trip to check out the Sundance tubs yet, but will if given some recommendations. Looking forward to your responses. PS: We did check out the Marquis too, but didn't see one in the showroom that we liked dry, the dealer seemed suspect and the prices thrown around were $10K plus. PPS: We live in the NW burbs of Chicago.
  20. Hi everyone. This is my first post, but I have spent hours reading this forum as well as a lot of other hot tub/spa information online. I'll tell you; my head is spinning! We have been overwhelmed with the different spas and options out there. Why I asked for help asap is because we looked at a used hot tub this evening & we need to let the guy know tomorrow whether or not we want to take it. First though, I'll give you some background information. Sorry, but this post will be long. We are new to hot tubs, so we are coming at selection from a newbie perspective. The main reason we want/need a hot tub is for my husband. He is 6'5, 40 years old and has early osteoarthritis. He is in a lot of pain after work if he walks or stands alot. He does residential and commercial construction - all aspects. So the hydrotherapy aspect is what we need it for. Money is tight - I'm forgoing getting a car and taking the bus because he needs a hot tub more. Doctor recommended it years ago, but we've never gotten around to getting one. We also have a small yard, but decided we can put it on the side of the house. The tub would probably be used every day by my husband and occasional use from myself and my 11 & 17 year old sons. We live in Winnipeg, Manitoba, Canada, and have very cold winters. It's not too humid here since we're in the prairies. I have psoriasis and occasional bacterial skin infections, so I would want a system that doesn't make it worse. We don't travel, so looking after it regularly would be no problem. We know we want a lounger and a cool down seat. Because my husband is so tall - 6'5, & my 17 yr old is 6'6, a tub with a long lounger is best. We've sat in all these tubs I'll list below, but he has only wet tested the used Down East spa so far. Warranty is very important to my husband, so we're looking for a comprehensive package, & my husband is more partial to insulation that is easy to get to - not the sprayed in full foam. UPDATED: We've decided not to go with #1 -the used tub. Moving it would be a hassle & we'd prefer to have a warranty. Also a no for #2 - the Sundance Peyton. 7 feet isn't large enough for my tall family. A few inches extra definitely makes a difference. NO for #3 the Ciara - instead possibly the Olympus - I'll type over the Ciara specs in #3. Same with #6 - the Bullfrog spa. The price was just too high. Question though, is 2 - 2 hp pumps enough? That's what the Makena has, and for the price, we thought it would have higher hp. (Prices are before tax) 3) http://www.jetsensationhottubs.com/#!olympus/cpyc http://alpsspas.com/models/olympus/ Alps spa Olympus model: 1st link is to the actual Winnipeg distributor and the 2nd link is to the Alps line. The warranty on it is pretty good. This tub larger and deeper, has ozone and 2 6hp pumps. The price for $7250 is a great deal. It has 3 pumps, ozone, full lighting package including cup holders and a stereo system. Comes with a breaker panel & she would give us a deal on cover lifter and steps. This one has 2 loungers though, so I don't know if we'll like it. We can sit in it, but not wet test it. We have only seen the pics on the web. The problem is these are in her back yard ,(new & packaged though) and she hasn't opened an actual store or warehouse yet, so we're concerned about warranty in the future. She said Alps would still take care of us if she stopped selling them. 4) http://vitaspa.com/2011/05/envie/ Vitaspa (by Maax) at Crown Spas store: The Crown store has a great reputation & great warranty. We spent time talking with the guy and sat in the tub. It's really nice. Its on sale for $7300 but that doesn't include ozone or any extras. We're waiting to hear tomorrow on what he can do with the price. My husband likes that its not spray foam insulation. We've heard that Maax is a good brand as well. After looking at this last week, we thought it was too expensive but after deciding warranty and a better tub is important to us, we're willing to finance a higher price. They will also give 3 years warranty from their store on things that are usually 2 years. They said they could fill the tub for us to wet test it this week. We're leaning towards this one if they can bring down the price even more. Their quote today includes ozone, clearzone II uv, steps, & cover lifter but total is $8900. 5) http://www.calderaspas.com/en/shop/paradise/makena/#tech-specs The Caldera Makena from Hot Springs/Oasis dealer: We saw it tonight, but didn't have time to wet test it. It's a really nice looking tub. The price is on sale for $8800, but he would give us the floor model, taxes included for $8200. It comes with the spafrog bromine system. The lighting package is great and we love that their is actual handles that light up too. There are speakers installed, but no stereo. The price for ozone is kind of expensive, but I wanted to ask about whether we should just buy an ozone kit online and install it ourselves. Is it worth getting ozone? Guess that's kind of another topic. The dealer would include cover lifter and stairs, and give us a deal on railing and anything else we want. The no tax or free salt system ended last week, but he's willing to honor it, so it's a pretty great deal. This tub also has the best warranty out of all of them. 5 years on most things as opposed to only 2 or 3 years for the rest of the tubs we looked at. I think I may bus it down there and wet test it later. We've heard great things about the hotsprings brand - our friend has one. We originally wanted the flair, but the lounger was too short. 6) New addition to list: http://www.northwindhottubs.com/freedom.html Northwind Freedom: It's the largest out of all of them at 92x92 and 40 inches deep. The other tubs were either 36 or 38. They said for $7800 we could get the floor model with ozone, upgraded insulation, a lighting package, steps & free delivery. Warranty wasn't that great, but it could be upgraded. The thing is, this one has NO LOUNGER, and we think we want one. The guy says most people don't like loungers & if they had one on their first tub, they get no lounger on their 2nd. I'm going to make a new post to see what people think about loungers. Does anyone here own the Freedom or a Northwind tub. I have no idea what the quality or reputation is. I also am not sure on what the best & easiest sanitation system for problem skin to use is - enzymes (we were told enzymes are the newest and greatest thing to use), bromine, chlorine, salt etc, and I'm not sure if we should let ozone included or not be a deciding factor. If ozone makes a big difference, would you recommend paying a lot more for the dealer to install it, or ordering one online. My husband is extremely handy, so it would be no problem for him to install himself. His (new, but small) construction company also has plumbers or electricians we can call on, (though my husband used to work with an electrician). Anyway, thanks again for your time & answers. I can't wait to read what you all have to say & I hope you're all enjoying your hot tubs! I'm so happy to have found this forum. Trish
  21. Hello there! Although we've been talking about it for a long time, last Saturday my wife and I, on a whim, went into our first spa store in West LA, Pacific Spas and Sauna. We looked around at their spas, and (after dry tests only) we're focused on the Sundance Cameo and the Caldera Cantabria. Although the tub will mostly be for me and my wife, we want a big tub for social gatherings. We like the idea of a lounger, but as I said, no wet tests yet. I started doing research soon thereafter, which led me to this place. And I've already done enough reading in the Hot Tub Water Chemistry to almost scare me off the whole thing. I think I might be a bromine kinda guy, but that's another discussion... I've seen that both Sundance and Caldera seem to be top brands, but other brands like D1 are also getting my attention. I looked on Yelp and saw a bunch of negative reviews of PS&S, which scared the crap out of me. So I wanted to check here. PS&S has a "deal" on a 2011 (?) new Cantabria that was apparently ordered and then the buyer had to back out...whatever. Doesn't matter. The offer on the table is $10K, which includes the spa, hydraulic cover lift (don't know the brand), Durastep, the first batch of Aquafinesse (which, according to what I've read, I may not even use), tax, and delivery. Anyway, I'm here to see if anyone on the boards here have dealt with this dealer. We have a wet test planned for sometime this week, but I'd like to know whether to keep the appointment. I don't want to spend that much money and have the dealer abandon me if I have trouble (which is what almost all of the negative Yelp reviews say). Is this a good price? Is the dealer reputable? What other dealers do people on this board like in SoCal? What other tubs should I be looking at? Thanks in advance.
  22. I have a 2007 Maxxus hot tub and it randomly goes into watchdog mode. The incoming power is fine (I'm an electrician). I ohm'd the heater sensor and temp sensor. Temp sensor was ~20K which was close to water temp, the heater sensor was ~14K which is off my temp/resistance reference chart so I replaced it. Tub fired up, ran for a while then I heard the contactor click a few times and then it was back into watchdog mode. I've checked everything I can inside the control panel as far as connections/fuses/etc. The two main capacitors are not bulged and the flow switch was replaced earlier in the year. The capacitors are 3300mf and rated for 35 volts. Anything else I can check? UPDATE: Now when I turn the power on I get differing amount of characters/lines on the display. Before I would get either the ---- or the tub would work for a little while then go into watchdog mode. UPDATE#2: Now when I turn it on the entire LCD display lights up and has a very fast flicker.
  23. Hello - We have a Sundance 850 series 'Marin' hot tub that had a few issues in the past (see post: http://www.poolspaforum.com/forum/index.php?showtopic=26961&st=0) We resolved our previous problem by replacing the circuit board and all of the filters. After we did this in the spring last year, the hot tub worked for about 4-5 months but then just quit working. It gives us the awful "Watchdog" (----) error again. We did some tests and think the circuit board is bad again. So, recently we actually paid a Sundance hot tub tech to come out to diagnose the problem, as we did not want to keep replacing the expensive circuit board every 4-5 months just to get it to work. We figured there must be some underlying issue corrupting the boards. The tech determined that he wasn't really sure what the problem was but thought that we could start by replacing the circuit board and topside and then maybe the remote topside too if that didn't work. I gave him the old board we took out a few years ago (yes, I kept it!) in case that helped him diagnose and he said they both have the same issue. FYI - He did say that he thought one little spot in the topside might be getting a little warm. Also, when he was there, the hot tub was able to start ONCE, but then he couldn't get it to start again. I really don't want to pay to replace of those pieces as a trial and error type "solution" to the problem. He said the temp sensor is good. He looked at the capacitors on both boards, we kept the old circuit board too, and said they were not swollen and look fine. The tech was also unable to read the history/memory to get any other clues as to what could be the problem. So much for hiring someone to tell us what was wrong...ughh! (FYI - Also, in our previous problem - see link above-, we also had the breaker tripping and the tech that just came out said that was due to the ozenator so he just disconnected it since it's an option feature anyway and not required to make the spa work.) Before we buy a new circuit board or any other parts, do you have any idea if just replacing the circuit board will make it work? If it is going to cost A LOT to repair (we plan on doing the work ourselves) in parts, then we may just get rid of the tub completely. I've also seen some refurbished circuit boards online. Has anyone used a refurb board and do they work ok? I noticed some come with the Eprom and some don't. (I was told you can install your current Eprom into the refurb board fairly painlessly.) Any experience with this? THANK YOU THANK YOU THANK YOU for any help, advice, experience, suggestions you can offer! Hot Tub: Sundance Marin 850 Series (year 2005) Circuit Board Part #: 6600-092 Eprom: Rev 9.50B
  24. Hi everyone, I am interested in buying a used 2009 Sundance Altamar in Charlotte, North Carolina. I'm looking to hire a mechanic to evaluate its condition before I would buy. Are there any mechanics near Charlotte who know this model who would be interested? If so, you can reply to this thread or email me at mjgold1 [@] gmail.com. Please let me know how much you would charge. Thanks! Mark
  25. Hi Everyone. This will be my second hot tub purchase. Previously I had a Jacuzzi 335 and I really like the power of it. There were several seats that really just knocked the crap out of me (when I had the diverters configured just right), which I really like/want. I've tried Hot Springs, but that seems like lack the power that I'm looking for. So next I tried D1, Jacuzzi, and Sundance. The Jacuzzi was OK, but I think I'd like to have a different brand this time, so that leaves it between D1 and Sundance. For D1, I'm considering the Amore Bay, which seems like it is one of their top of the line models. For Sundance, I'm looking at the Aspen (880 series). The D1 sales guy keeps talking about how the combination of the ozone + UV + mineral system (Vision?) basically allows me to use little to know chlorine and still maintain a perfectly clean and balanced tub. I don't know how much of this is marketing BS vs. fact. On my old Jacuzzi, I used a Bromine system, which I thought was super easy (basically once I did the initial set-up, I just shocked it once a week and of course checked the other chemical measurements). I remember that I had decided on going with Bromine since it didn't require the daily addition of chlorine. If I went with what the D1 guy is recommending (ozone + UV + mineral), would I need or be able to use bromine? How would that work? Would the D1 method require adding something after every time I use it? Also, are there any Amore Bay or Aspen owners out there that can share their perspective on either of these two models? Thanks.
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