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Found 3 results

  1. I'm a new hot tub user and for about a week now I've been having an issue of just above 0ppm bromine levels, my pH and TA are completely fine and in the correct range although the bromine is next to nothing, I have a Sundance Optima 880 and I tried using the Brominator and a floating dispenser both together and one at a time and neither has fixed my issue and now just yesterday when the jets are on the hot tub starts to create foam. During the refilling stage I used infused bromine granules as I heard this is something you're supposed to use to boost the bromine upon refill, this worked a
  2. I have an sundance optima 880. 2 years ago we had a lightning strike a hundred yards or so from the hot tub. The next night we went to use it and it had gotten tripped so the heater and pump 2 were running full blast and the temp was over 120. I shut the tub down until it was down well below where we usually have it set. It came back up to operating temp and was fine for about a year until it happened again. I did the same thing as before and it reset. Fast forward to last week and it happened yet again and when i flipped the breaker for a couple days and the heat came back down and stays at 1
  3. I have a 2004 Sundance Spa that I can not get to heat. Its been running 24hrs and still at 67degrees. The heat symbol is in the upper left on the display and the only error code is cool I have no reason why it wont run I have checked filter water level replaced heating element water flow sensor ect I am at a loss. Please help
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