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  1. I have a caldera cantabria. Pumps 1 and 2 hum on low speed work on high speed. Pump 2 did not work on high speed until I changed a 50 mf 370v capacitor. It still does not work on low speed just a hum. Is there another capacitor that I can not see?The pump is Hot Spring 73023 Wavemaster Two Speed Jet Pump - 2.5 Hp. Or perhaps another problem?
  2. Hey gang, i recently drained and cleaned the spa. I refilled like normal, kicked it on and the # 2 pump is running but acting like it is not primed - nothing coming out of the jets. Pumps #1 and #3 working fine. thoughts?
  3. I have a brand new spa (400gallon), 2 pump system. Pump 1 is a 2 speed, pump 2 is off or on with a high speed or off. My pump 1 works great and has never failed. My pump 2 will work for a while and stop pumping or making noise after 30 minutes or so. (I’m not talking about the automatic timer that stops it). Pump 1 will still be running on high but 2 just goes silent. It still shows on the electric panel that it’s still on but clearly not. I can turn it off and on and it’s says so on the panel. No error codes. The panel has no clue that anything is amiss. After about an hour or 2 it will work normal again and then repeat. I have correct voltage coming to the hot tub. 220volt, 6 gauge (4 wires) from breaker to sub panel and to hot tub. The only thing I can come to a definitive answer is the pump is overheating. This hot tub is 4 days old and it’s great when it works. Luckily pump 1 runs half the jets and I can still use that side of the tub when pump 2 fails and the other half of the tub jets are nonexistent. I’d greatly appreciate insight from anyone or someone who’s dealt with this before. I’ve seen others have this issue as well dating back a few years. I will check the pump/motor to make sure there is no debris like insulation bunging it up. It’s brand new and there are no leaks. It’s a Barefoot Spa Pagani Premium X Hot Tub
  4. Hi all, My coast spa pump 2 dies on me this week, it has been more than 10 years. I replaced the capacitor but still not working. It starts up for a second and stop. I think it is time to replace a new pump motor. I attached the label of the pump here. I can not find the exact pump, can I use a comparable pump, and thank you in advance to send me a link of one.
  5. My hot tub pump works on low speed, maybe not as powerful as it used to be, but when I switch over to high speed it sounds like it tries to start for a second, and makes a click or a thunk sound before cutting out. I can also only get the heat to go to about 60 degrees too. I'm guessing this is related to the high speed pump not working. I have checked all the wiring with a voltmeter, and everything is reading ok. The tub has been filled for a few months, and I ran the cycles to clear any trapped air so I don't think that should be it. Nothing looks to be blocking the flow of the filter either. The breaker never trips, and one thread I found sounded like it could be the capacitor, but that sounds like the low speed wouldn't work, but the high would, which is opposite of my case. I'm thinking I might need to replace the pump, but was hoping someone could confirm that might be the case before I paid the money for a new pump. Thanks for any help in advance. 1619790068_IMG_1401-Trim.MOV
  6. First time writing on this site, Typically I can find the answer just reading other comments, but I've searched. Thank you for any help! Spa: 2017 Caldera Vacanza Vanto - This model has no circulation pump, jet 1 controls general heating Error code- 5 double dash line when on jet 1 (1 push)- Jet 1 has 2 push settings Issue: When on jet 1, first setting, I get no filter suction and the error code comes up and so heat doesn't work. The jet turns on even on setting 1, just not filter suction I can heat the tub if I put it on Jet 2, but this jet will shut off after 1hr and then it goes back to same issue and won't heat the tub, plus there is no filtering action in general. Both fuses work Jet 1 and Jet 2 both work I've run it without the filter in and I still get the same problem I've taken flow sensor off and clean leads- (I don't think it could be flow sensor because it's working just not on jet 1 first sensor), is this right? I don't think it could be an airlock because both jets work, but maybe? Perhaps a clogged line below filter housing? If so, any suggestions on how I'd remove? THANK YOU!! Any help would be appreciated. I live in a mountain town and hot tub repair guys are so expensive. Jeff
  7. Hey Guys, I have a 15 amp 240V Waterco Portapac Heat Pump (air button model). It will work for about 60 seconds and then trips out. I have to push the reset power button and the "power" light comes on again. Turn on the jets and it will run for up to a minute and then cuts out. It doesn't trip the main power on house, just the pump itself. Any ideas? Cheers
  8. Hi all, A couple of days ago both the pumps on my tub stopped working and there's a tick tock sound coming from the control system that sounds like a car blinker. I've disconnected, reconnected all the electric going in and out as well as checked and replaced one fuse. Panel works, has PR on it indicating it's priming but nothing's happening. The PR stays. Not sure what to do next. Any suggestions? Specs/pics/vid below. Balboa VS spa control system VS510SZ. https://youtu.be/SuIZdGjeo4Q
  9. Hi folks, I moved into a new home recently with an old tub. I noticed a slow leak where the PVC joins the pump. I figured no big deal, new o-ring and some plumbers tape will fix. I pushed down the slice valves and turned them (see pics showing closed valves). They closed easily, no issues. However, when I detached the pump the water came gushing out... I waited a bit figuring was just water on the other side of the valve... But it never stopped. Has anyone had an issue where closing slice valves appears to do nothing? Didn't appear to even slow the flow. Any suggestions?
  10. I'm having an OHH code on my beachcomber hot tub I just replaced the smaller pump as the last one burned out. I filled from the filter housing, opened the bleed screw and drained all the air through there, everything seemed okay last night but when I checked it this morning it was still cold and there was a SNB code I pulled the sensor out (lots of water no air) and also unplugged it and sprayed with electrical contact cleaner Now instead of a SNB code I'm getting the OHH as soon as I turn on the breaker even if it has sat for a few minutes I also tried unplugging the b sensor and there was still an OHH code right away. Maybe needed more time to reset though ? Hoping it's not a circuit board. Don't really wanna keep throwing parts at it. Everything was working fine before the pump burnt out Any help appreciated ! Thanks!
  11. Hi All, I've been testing/fixing my pumps using a 120v wall plug for short durations. I've found in some cases that on 120v a pump won't spin up without help, but when I hook it up to the 240v connection in the tub it works fine. I have an unused 240v dryer outlet which is a NEMA 10-30 style from my research. I'd like to use this outlet to bench test my pumps on 240v. Can I just use a pump cable and replace the board connection side with a 240v NEMA 10-30 plug? I do realize that I could also just plug the pump into the board with it outside the tub, but honestly the less I can touch the board the better I'll feel. When the tub is working I'd much rather leave things alone. Is 240v power from this type of outlet OK to run a 240v hot tub pump? Thanks for any insight. Rob
  12. Hi rewiring a new pump to hot tub and a little nut has gone down a hole is it okay in there or will the whole thing need to come apart to get it out ... fell down where the purple arrow is 😭
  13. Hello all, I have a Viking Legend spa that was manufactured in early 2014. After changing the water, the main pump has begun to pulse and surge when the high jet is turned on. It seems to run fine in low, normal circulation mode. (The second pump seems to be running without issue.) The spa was not run without water covering all the intakes, but it was run without the filter so I could perform a deep cleaning with Spa Purge. Turning the power off and allowing the pump to re-prime did not fix it. Does this sound like an air pocket issue? If so, how do I correct it? I'm a novice, but have tools and can follow directions well. :) Thanks in advance for advice and help. Jay
  14. I bought a house in Walnut Creek, California with a 2006 Jacuzzi J-325 hot tub. I wanted to shut it down for the winter so I drained the tub. The instructions then say to pull the smaller drain plug off the pump to let an additional gallon of water out. Well, I finally found that drain plug but it is down under some larger pipes and there is no way to get a grip on it. It is not coming off. The larger (white) plumbing pipes are secured to the pump by round grey fittings but I couldn't make them budge either. First question is, do I really need to drain the water from the pump? The temp gets to 38 degrees regularly and maybe gets to 32 once or twice a winter. Second question, is there any way I can use my shop vac to suck the water out from one of the jets or something? Any help is appreciated!
  15. To fix a bogus heater limit error I finally replaced the Main PC board (Caldera #77089) on my 2004 Caldera Paradise Martinique, after having exhausted all other avenues--including replacing the heater unit. Finally, no more heater limit shutting down the heater (yay!). However, while Pump 1 can be started and run, Pump 2 does not start when the button on the Display panel is pressed. Pump 2 did work fine before replacing the board, and connecting the Pump 2 wires to the Pump 1 board tabs as a test proved that Pump 2 does still work. (There is a note associated with the 77089 board that "On 2002 and 2003 Models we reccomend [sic] you also replace Top Side Control on some models the old topside will not be compatible with the new board." The Martinique was introduced in 2004, so that should not apply to this.) Per the document that came with the 77089, jumpers JP1 and JP9 were set. Voltages were checked on the Pump tabs, showing 245V on Pump 1 (BLK->WHT) while it was operating with 116V going to ground on both the Pump 1 and Pump 2 BLK->GRN tabs. Checking the Pump 2 tab voltage never budged from Zero when pressing the Pump 2 button--not even for a moment. I've repeatedly tried to contact the company that sold me the board, and Caldera, and have gotten no response. So now I'm trying to determine whether I've got a (slightly) bad board, since all its other functions seem to be fine; or if there's another jumper somewhere that needs to be set; of if there's some other connection or whatever that needs to be done. The 77089 board is sold as a replacement for "all 2002-2008 Caldera Utopia and paradise Models," but it is not identical to the board it replaces. Other than a different JPx jumper setting though (where I followed the board's docs), everything on the old board corresponded to the new. Thanks for any advice or assistance, and please correct me if I appear to be misunderstanding anything. Plus I'll be happy to follow any diagnostics advice.
  16. Is circulating the pool during the hottest part of the day the best way? I was just wondering if circulating pool in heat of day (100 degrees here in Texas) would actually burn off more chlorine? Do you think running it at night and letting pool sit still during heat of day would be better? Just curious of. others opinions. Thanks John
  17. Hi I am seeking help repairing an old hot tub in Wylie TX and having trouble finding anyone. Pump works, but leaks(may need replacing). Older heater leaking at the output end(may need replacing). Brad
  18. Howdy! first time on this forum, hope everyone is having a good day. I'm trying to replace the circulation pump in a Balboa EL Neptune (pretty sure that's what its called) Original pump in Hot tub was a Waterway cp-1/15-1n22a 3410020-0E motor The pump motor specs are labeled as follows 1/8 H.P. 230v 0.8A S.F. 1 1725 RPM Continuous run time. Just about every reasonably priced pump ive found (sub $200) is rated at 1/15 H.P. Does it matter? Should I spend ~$300 to get one rated 1/8HP even if the lower HP motor has the same RPM? also the one i keep seeing (Iron Might 3410020-1E) has a lower SF value of 0.63A Is this a big deal? top contender for replacement: https://www.walmart.com/ip/Gecko-Alliance-3410020-1E-Iron-Might-Circ-Pump-44-230V-0-8A/115706139?wmlspartner=wlpa&selectedSellerId=1582&&adid=22222222227046475627&wl0=&wl1=g&wl2=c&wl3=96531595610&wl4=pla-218879689010&wl5=9016858&wl6=&wl7=&wl8=&wl9=pla&wl10=113139572&wl11=online&wl12=115706139&veh=sem&gclid=Cj0KCQjw0rr4BRCtARIsAB0_48Ou_bwsIFM0jSFsDZtfPGZ9KGOZM3lUx4drDR7m_BK6TGXa5vWt9AkaAhUeEALw_wcB Pardon my naivety, first time Hot Tub owner. Any help is appreciated.
  19. Hey, so I have a barely 2 month old Coleman Saluspa. It's the pretty common one that holds about 1000 L and has the external pod that holds the panel and mechanical like heater and pump, attaches via three screw down connections. I know different models will have different volumes, but I used to have an mspa, and it didn't even come close to the level of noise from regular everyday operation with the heat and filter pump running. I'm talking about lid closed, correct water level, no plugs or blocked pipes, aka everything seems fine. Right out of the box from the first time it was on, it has been noticeably loud. Enough that my neighbour complained to me asking me to turn it around because she could hear it. I've taken decibel reading near the unit and average between 53-57dB constantly. I've also found something about a similar unit and a noisy pump suggesting to disconnect it and blow the hose through the outlet for a while as a potential resolution, but no change after trying this. It's possible this is normal, but I wanted to check and see what others think. I've included a link to the audio recording I took of the tub running. My main concern isn't that the noise is too much so much as I don't want to have a busted $700 tub that needs expensive repairs shortly after use just because I ignored a sign. A major problem is that somehow the receipt disappeared, so the place of purchase is iffy about any kind of exchange or warranty, and the manufacturer won't even consider it without the original receipt. Please listen and tell me your thoughts https://drive.google.com/file/d/1ssjVwQAL0sL1hh4ahSYA855RTn3nQjz_/view?usp=drivesdk salusparecording.mp3
  20. I'm looking to upgrade my pool pump from a 32mm (1 1/4 inch) to accept a 50mm (2 inch) flow. I'm doing it because i want to use a heat pump (3kw hydro-s) which uses 50mm pipes. My pool is a 12ft diameter 2ft deep Jilong above ground pool with 32mm inlet and outlet (typical to intex/bestway style). I'm also upgrading filter pump to a sand filter (Hydro-Fit Filter Set) - this accepts both 32mm and 38mm. However the heat pump only accepts 50mm. I've been told about a couple of options so far: 1. (using type B adaptors at inlet/outlet and more rigid pipe) Intex type b adaptor on to pool £21.99 x 2 Large Intex hose £21.99 Pipe and fittings for heat pump £50 bypass kit 50mm to match heat pump £79 2. (using t piece hosetails) bypass kit £44 (38mm)6m of hose £18 (@£3 per/m)T piece hosetails x2 (32mm) £2.20 each (£4.40) I think I would need more stuff than no2 method above (dont think the company who quoted me that stuff fully understood my requirements). i've heard some cut into the pool lining to avoid downsizing the pipes, but i dont want to mess this up. the max flow from the heat pump is a bout 2.5m3 and 4m3 from the filter pump. would reducing the pipes from 50mm down to 32mm limit the performance of my heat pump? Or would the velecity increase and make up for it? any ideas please?
  21. I was gifted a 4 person ez-spa by Dream Maker, it is a little bit older and has been sitting for a couple of years without running. We cleaned it up really nice and plugged it in for a test drive and it kept tripping the breaker. After watching a few videos on you tube, and by the looks of it, I believe I need a new pump. My question is, does this type of spa require a heating element/sensor or does it require a heating pump? This is what everything looks like. It appears to me that there is not an additional heating element, just the pump, but when I look at the control panel, the circuit for OZONE is missing. So, I am left wondering if this a missing part or if all I need to do is replace the pump and that's what would control the heating of the spa as well. What do I need to buy? I've looked up several pumps but am confused on what would work best for this model of spa. Any advice would help, I am just trying to figure out how to get this spa up and running so I can enjoy it!!
  22. I have the above hot tub and it's leaking quite badly. We've had the heater replaced and the pump is slightly leaking but not enough to explain the loss of water. We have Tri-X filters and I'm wondering: if the screw top which fixes them in place is not screwed in at all, would this would explain the leak or if the filters are damaged in any way whether the water would leak out I look forward to any thoughts. Best wishes
  23. I had a leak in the AquaFlo XP2 pump in my Morgan Oceanside Spa. The leak was between motor and the wet end. I ordered a seal kit from amazon and received it yesterday. I closed the slice valves and started to remove the pump, but a significant amount of water started draining and did not stop promptly, like the valves didn't close. So I drained the tub, removed motor and wet end, and separated the two. I found a great video on youtube from Spa Superman describing this process. The motor and pump are relatively new; only 2-3 years old, so everything came apart easily. The impeller was a little hard, but not too bad. I replaced the o-rings and shaft seals, no problem. I reinstalled everything back into the tub, filled it up, and powered it on. I didn't break anything during this process. All the plastic parts are intact. The whole process went very smoothly. The pump ran for 2-3 minutes, then I got a bright orange spark inside the motor. It tripped the breaker. There was no whine from the motor, and the pump was running in low speed. I flipped the breaker back on, and tried to start the motor, but all I get is a "click" sound when I press the pump button. I think the click is coming from the panel. Any ideas what went wrong? I am suspicious of one of the valves. When I opened it, the handle came off in my hand, and some water shot out in a stream. Could that be stuck closed, which would have constricted output from the pump? Like I said, there was no unusual or scary sound from the motor, and the pump was running in low speed. I see no obvious sign of anything being fried on the board, and the two buss fuses look fine.
  24. I have a Polaris PB4-60 cleaner booster pump running my Polaris pool cleaner. It's worked fine for about 5 years and this year it won't turn on. It doesn't make any noise with power applied (no humming), it's just totally dead. Also, the pump was not running when it died. I just went to switch it on at the start of the season and no luck. This is the second PB4-60 pump in 10 years that has died like this, the last time I just replaced the whole pump but I'm wondering if anyone knows of an easy fix or troubleshooting guidance to see if there's a repair I can attempt. I've seen lots of YouTube videos on replacing the Capacitor but that seems to be what you do if it's humming.
  25. Help! I've tried everything I know of. I just installed a new Waterway Executive pump to replace my old one. I filled the spa though the filter inlet as I usually do. I power up and temp comes on, heater comes on for just a minute or so, (pump does not come on!) then I get the error codes...SN (sensors out of balance) or DR (inadequate flow or air bubbles). Pump has yet to come on. Water comes out when I loosen the lines at the pump. I usually get these error codes when I refill, but it only happens once then it will start after a second try. This time though, with the new pump, something is different. Could it be the pump or an airlock? Thanks.
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