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  1. Hi all, prospective first time hot tub purchaser here. Currently between a Jacuzzi J355 and a HotSpring Flair w/saltwater system We both have sensitive skin so the saltwater seemed appealing, also less chemistry and work involved, but the jets on the J355 seem better and also it has the Jacuzzi name. We also looked at the HotSpring Jetsetter XL being 95% of the hot tub use will just be me and my significant other. Not sure if anyone has an opinion on that model or on if downsizing the hotub just for personal use and not entertaining is a better option as well. Any help from anyone with their experiences with either of these models would be great. We live in SW FL and would be installing the tub in our caged lanai. Thanks! Matt
  2. I have a 2016 Jacuzzi J315 with a bad topside control panel. The + and - buttons do not function. I just bought a new replacement control panel from Pool Spa Supplies and the + and - do not work on it either. I'm thinking it's locked out or something else is not working correctly. I go through the menu and select a function (ex date) and when I press the + or - when flashing the numbers do not change. Same with trying to adjust the temperature. Who can help with this? I'm baffled. Thanks!
  3. I have a Jacuzzi LED Series 2005 ProTech hot tub (model J-325 if I'm not mistaken) with non-functional jets. Pressing the jets icon on the on-spa control panel causes them to produce an electrical humming noise. I have had this issue for roughly 6 months and more recently within the past 2 months has this corresponded with an "FL1" error alongside problems with heating, though these issues are inconsistent - sometimes it works, sometimes it doesn't. Basic solutions such as refilling it and turning it off and on have done nothing.
  4. Hi all, One of the fittings as pictured with water coming out has snapped internally (barbed area inside the hose) however I am not sure what it’s replacement part is? Any help would be great.
  5. I keep getting error 8 on the hydroquip display. When I power on the jacuzzi the light works as well the controller. I can see 8.0 on the screen when turning on the jacuzzi but it does not do anything. Controller light works and jacuzzi light as well. Anyone any idea what this can be? And how to troubleshoot? I am especially curious what the error 8.0 means.
  6. Hello, Wondering if anyone can help me identify what this is. Recently had an FL2 error code on my spa and while inspecting the wires behind the panel I noticed some charring in an area towards the bottom of the control box. This was lying at the bottom of the box. The tub seems to work fine other than the FL2 error and I can’t find anywhere on the board where this would have come from.
  7. I've lost all the Lighting in my tub. I'm assuming it's the LED controller but I can't find it. When I find it, I'll check to make sure there's voltage getting to it. If there is voltage, I'll likely try to replace the controller. When I find it and remove it, maybe I'll try to get it repaired. So to recap; Where is it? Any tips on troubleshooting it? Jacuzzi J375, 2014
  8. I bought a house in Walnut Creek, California with a 2006 Jacuzzi J-325 hot tub. I wanted to shut it down for the winter so I drained the tub. The instructions then say to pull the smaller drain plug off the pump to let an additional gallon of water out. Well, I finally found that drain plug but it is down under some larger pipes and there is no way to get a grip on it. It is not coming off. The larger (white) plumbing pipes are secured to the pump by round grey fittings but I couldn't make them budge either. First question is, do I really need to drain the water from the pump? The temp gets to 38 degrees regularly and maybe gets to 32 once or twice a winter. Second question, is there any way I can use my shop vac to suck the water out from one of the jets or something? Any help is appreciated!
  9. I have a J-495. Temp set at and reads 98, but actual temp is 106. Is there an calibration / adjustment I can make without calling a technician to come out? Thanks, Jim.
  10. Feel like I've read every thread possible but looking for a simple answer I can't seem to find anywhere!! I currently have this paver patio laid in my backyard and I wanted to know if I can place the hot tub on top of the pavers that are already laid. As you can see, the pavers are slightly uneven (its very slight, less than an inch with some in the middle being a little higher than where the outsides would like) and I know hot tubs are supposed to be level. My question is what is the best way to level the hot tub on this surface? Is there a need to buy Handi-Spa pads and will placing a Spa Pad over this area make the hot tub sink in more level? https://www.spadepot.com/Handi-Spa-Pads-Box-of-3-P847?zmam=55673001&zmas=1&zmac=1&zmap=AC1058&gclid=EAIaIQobChMIx-e07aSV5wIVnv_jBx0o5AiREAQYBSABEgJllvD_BwE are what I am referring to Can I just buy heavy duty wedges and slide them around the hot tub to make up for the extra space? https://www.amazon.com/Ez-Shim-Heavy-Duty-Shims-count/dp/B002Y0LIQE Is another option to lay a level of gravel down to try to make up for some of the unevenness on top of the rocks? Or can someone just tell me if this uneven paver really isnt that terrible and I really shouldn't worry about it in the long run? Help is GREATLY APPRECIATED!! hot tub is here next week so I do not wan to dig up the pavers. I can always get a pad and put it on the grass but I've read pavers are a good choice. Thank you!!
  11. My J385 is stuck in watch dog mode. No noise nothing. I tested the temp sensor and Hi Lo sensor and they both seemed bad. I have replaced both and still nothing. If i disconnect the (J6) sensor plug from the circuit board and power up i get the relevant set of error codes as though all the sensors are missing. Tested the new sensors and they seem fine, i must be missing something. Rest of the circuit board seems fine, no bulging caps, no burnt out components. Any help greatly appreciated, may also be worth mentioning the flo sensor was replaced a few months ago.
  12. Looking for advice, my control panel on the J-480 (model year 2012) needs to be replaced and a dealer/repair shop quoted $1,380 just for the panel. Can someone confirm that this is a reasonable price and if not, what would be reasonable?
  13. 390 gal hot tub can’t measure free mchlorine. Added 5 scoops of R-0870 and still no pink. New Taylor kit and chemicals. Hot tub was unused for many months. Added multiple spoonfuls of Clorox pool and spa chlorinating granules and ran jets. Anything else I should do?
  14. I purchased a home that came with a Jacuzzi J-LX. I am a newbie when it comes to maintenance. The previous owner left very detailed instructions, but I still find myself a little unsure. The Jacuzzi J-LX has sat unused for a few months, and it seems like it's time for a full flush of the system (according to previous owner, should be done every 6 months). I plan on purchasing SeaKlear Spa System Flush and putting in 4 table-spoons per 100 gallons as described (4 * 3.9). Then I will run the jets for 15-30 minutes. After that, I will use a TACKLIFE-GSUP1A submersible pump to remove the water. If I do this, can I leave the hot tub empty? For a week, a month, a year? Should I turn off the power to the hot tub after I empty it? Is there anything else I need to do before or after emptying the water? Thanks for any help, Noah PS. I do plan on refilling the hot tub, just trying to break the process down into smaller more understandable pieces...
  15. I'm down to these 3 manufacturers for my new hot tub, replacing a 12yr old Cal Spa. Wet tested all. Most concerned about Marquis being the smallest local shop. The debates over all foam or no foam for insulation is still a bit confusing. I'm looking for any pro's or con's with recent experience on any of these (warranty support, energy use, leaks, jet problems or other operational issues) Tubs being considered are J375 for Jacuzzi, Utopia for Caldera and Marquis Signature Epic. Thanks. Paul
  16. Hi! We are looking at the sundance Chelsee, J365 and Caldera Salina. They all have been quoted at aroud $9600-9700 except for the J365 that we could get for $9234 for a 2016 floor model. Those are supoosed to be sale prices. for president day week end. 1.They dont seem to be willing to negotiate really. Is that common? They all went down from the original price before we even said anything, but that's their final price and that's it. 2. Are those reasonable prices? 3. Is it correct to assume to going to a lower series (j200, sundance 680...) might end up being more expensive because of shorter warranty, lower quality insulation...?We mostly want a spa for relaxation and dont need all kind of fancy jets. just something comfortable 4. My husband is 6'2'' and the Chelsee felt a little tight for him. any experience with that? Thank you!! Trying to make a decision pretty soon!!!
  17. Hello, We recently started looking for a 5-6 persons hot tub. We have no experience and no idea what we're talking about but we're learning. We looked at jacuzzi, Caldera and Cal spas tubs. A sale person told us that Caldera was the best, and that we would not find any complaints about any model....we quickly find that to be wrong, even though it does seem to be a good brand.He then told us we could get the Geneva floor model for 10000, tax included, with cover, steps, delivery and so on...We went home trying to find what this spa goes for, but it's so hard to find prices anywhere!!!! It didn't seem like it would be an amazing deal from what we saw. Any opinion on that matter? and out of these 3 brands, which one would be the most reliable? Thanks
  18. I have a sorry leaking Coleman Horizon 400 from the mid nineties. I have patched a couple minor and major leaks but I am done with it. I am looking at a bunch of spas right now. I am shooting for $6000-$8000 after negotiations. I am not interested in sound or lights. I am not really concerned with having a bunch of jets. It will be in the snow outdoor so insulation is very important to me. After working so long on a full foam I kind of have PTSD about it but I also want efficiency. I don't want a lounge. On my short list right now is... Cal Spa EC-735B in the mid $6k North Winds (Coast Spa sub brand) Freedom XL in the mid $7k Jacuzzi J-LX in the Low $9k Arctic Spas Midsun with Mylovac in the mid $8k Anyway, I'd love some advice on these if you've got any. The top 3 are all floor models.
  19. I am contemplating Jacuzzi J-470 or the Dimension Lotus Bay. Both around the same price. I've wet tested a 300 series Jacuzzi and liked it. Neither dealer has a Lotus Bay or J-470 to wet test. Looking for differences in jet pressure, efficiency, and filtration between these two spas, especially if you can offer as a comparison to the J-385. Any guidance would be appreciated. Thanks.
  20. I want to take some time to give credit to a great service tech that I had the opportunity to deal with yesterday. I found him on a forum and he was nice enough to send out his email address if anyone needed help. I have talked with a lot of people in my life but never anyone this sharp. Within minutes he not only had my issue diagnosed and fixed but he knew each and every detail about my spa. He gave me great advice about things moving forward and he was one of the most polite people I have ever spoke to on the phone. I emailed him about the issues and I received a response within a day. Not only that I was given a number to call and deal with him direct which is rare nowadays. I would advise anyone with issues to email him and he will be able to help with any problem possible. I have saved both his name,number and email for the next issue that i come upon. He has parts and everything needed to solve your problems.He can be reached at the following email: premierhottubs@etcmail.com Ask for James - he is one of the best as far as I am concerned.
  21. Hello: I am trying to re-install an eight foot Jacuzzi Fibre King Diving Board, and find myself with a confusing array of parts (and no user manual). Are there any members who may have some idea about assembly? I have linked an image below. Thanks!! http://imgur.com/a/djOj8
  22. Hello Everyone, I have been reading around the forums and learning a lot but still have some trouble. I am looking into getting a open style tub with no lounge. I like the idea of a 7ft or larger tub that is at least 36 inch deep. I am 6'4 and need the extra space. The other people that will be getting in the tub are also tall. I am running into problems trying to figure out what model to pick, the cleaning of the water and getting the most bang for my buck. The two places I have here locally are Hot Spring and Jacuzzi. Both look great but I am not sure what one to go with and what is better with each model. I am not that concerned about how many jets there are or the type of jets. I normally turn off the jets or set them on a very low setting when in a tub. Here is the ones I am looking at so far: Hot Springs Hot Spot Rhythm - $6k Hot Springs Limelight Pulse - $10k Jacuzzi J-345 - $7500 Jacuzzi J-385 - $9k I like the idea of the ACE system for the Pulse but is it worth the extra money now and when I need to update it? I could also do without this and I hear you can get the water to a super clean level using silver ion? I would like to avoid high use the chemicals to avoid skin irritation. Will the Rhythm keep the water as clean as the Pulse or the Jacuzzi tubs? I see the Jacuzzi tubs have a system called ClearRay. How does this compare to the Hot Spring filtration? How is the build quality of each? Any help you can give between Hot Spring and Jacuzzi will really help. Thanks!
  23. Hello All- This is my very first post as I am jumping into the spa ownership world..... . Anyway, I picked up a VERY used Jacuzzi Lexus spa with no knowledge of it working other than the seller telling me it works. (the seller bought it from an estate sale, moved it to their house, then realized that they would have to do too much to get 220 to box so they decided to sell it without even using it) I paid $175 for it so I am not out too much if it does not work. I am plugging it in tonight and giving it a test run to see what works and what doesn't work. I have an electirician friend helping to make sure it is all done correctly. A couple quesitons I have that you all might be able to help with: 1. How do I know what filters to use as it seems like this model being as old as it is, doesn't have a lot of info online. 2. How will I know what works and doesn't work? Do I have to flip any switches to get the heater on? 3. In what time frame will I know if it is fully operational?(does it take hours or days to heat up?? I have so many quesitons, but these are my most important ones as of today. Thanks, in advance, and sorry for being so ignorant!
  24. Hello, I'm new to this forum, so I appologize in advance if this has been covered. I couldn't find the search function in the interface. I have a Z-110 that I purchased in the mid-90s when I moved into my new house. Still works great even after replacing components on a regular basis. After draining the tub and going on vacation, I returned, filled the tub and discovered that the single button on the analog topside unit that cycles through on-light-jets etc stopped working. The temperature set dial works, as does the light indicating that the heater is on. The only thing not working is the switch. The plug is an RJ-11 phono plug with 6 conductors. I ordered a replacement from Ace Pool Supplies at a good price, so the pain wasn't too great. However, this is my fourth replacement unit and I'm inclined to try to repair them if possible. Also, I'm not 100% positive that the topside unit is the point of failure, although it probably is. So, my question is has anyone on this forum ohm'ed out the connector so that I can easily test if the switch has failed? I called Balboa and asked the tech support guy what the pin out was and he acted like I was asking for top secret information. I'm an EE, so I can probably figure out a 6-pin connector, but I was hoping to save an hour and have more confidence in my measurements. BTW, I located a 6-pin socket with screw terminals that will make the testing process that much easier. It was $1.50 with $6 shipping. Thanks in advance for any assistance. arnie
  25. I am considering buying a Jacuzzi.. And while I know its brand name is synonymous with hot tubs, my question is really about its engineering and reliability. I had a Phoenix before and they are out of business. I also am confused about the merits and demerits of full foam vs a dead air space in the frame. I am not going to visit umpteen places and here every salesmen tout all the differences. It is worse than buying a mattress!! So just some substantive and engineering oriented replies please. Thanks so much.
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