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Found 46 results

  1. Hi experts! Short version: When replacing hot tub filters, is it OK to increase the sqft of the filters (with all other dimensions being equal)? (e.g. replace 35sqft OEM filter with a 50sqft after market filter). Longer version: My hot tub is a 2015 Marquis E-Series 545. According to the website their replacement OEM filters are #20364. It's a 5" x 13 5/16" (2 1/8" hole), with simple core. Importantly it's a 35sqft filter. The OEM filters are a) expensive b) harder to find (only found on specialty websites), whereas filters like: Unicel C-4950 are available everywhere and are half the price. It has the same dimensions EXCEPT it is a 50sqft filter. Is this OK (using a higher sqft filter)? Will it restrict flow in any way? I've read on some FAQs that higher sqft will result in better filtration, but I'm still unsure if it's "bad for the pump" or something. I do see there's a closer Unicel filter (Unicel C-4637), which is 37sqft, but they're a little harder to come by. Thanks everyone! Jonathan
  2. Hi there, I hope that you are all well. Hot tub newbie here! We had our hot tub delivered last week We were given instructions to fill the tub and, once it reached 26 degrees or over, put 4-6 tablespoons of bromine into the water. We were then advised to check the levels using strips and to add a capful of PH reducer or TA enhancer as necessary. The strips seemed far from accurate, but we got to a level where the colours seemed to match. However, after only being in the hot tub twice, we have all come out in a rash. Not to put too fine a point on it, I am covered in spots! We asked our hot tub supplier for help and they said that we were given bad advice on almost all fronts and that we needed only a couple of level teaspoons of bromine. Having had such a bad experience, we are keen to start again and get things completely safe We have replaced the water and are desperately trying to get those strip colours to match. However, the PH always seems too high. Sorry to waffle on... we are just at our wits end! Thank you for your time... I really appreciate your help!
  3. On my two person hot tub we are having a issue. On our Hot Tub which I believe is a LDEER E-041 (See image as part of text is unseeable) but normally our hot tub will heat normally and will heat as it should but occasionally seemingly at the same time in the day it shuts off and we are unable to get it to heat up again. I can't find anything online that has helped. Your help is highly appreciated. I've attached images for your convenience and hope to hear back from you soon. Many Thanks,
  4. I have an 8 person arctic spa and I live in alberta. I use my hot tub 3 to 4 times a week for about 45 minutes to an hour each time. I keep it at 102 degrees. I was told it would raise my electric bill by about 30 a month during winter, but I have seen it raise my electric bill by closer to 80 per month. I am trying to figure out if this is normal. Thank you for any help.
  5. Hello all! I didn't get any responses on my last post so am trying again as I have now troubleshooted a bit further. I have a mid-2000s model Hot Springs Vanguard. Everything is working except I cannot get the heat to rise above 98 degrees, even when set to 104. Here is what has been tried thus far: New circulation pump New GFCI 20 amp breaker installed New heater - Note: I had to jump the pressure switch on the board because the new heater does not have the external cord that runs to the circ board Disconnected Ozonator from Circ board (Line was cut prior to me purchasing the house with said hot tub) No visible damage to circ board - removed and checked for the infamous burns on the back Recently re-wired to match the manual (IE: heater is hooked to the 30amp and pumps hooked to the 20 amp) I mention this because previously, they were reversed. The hot tub would get to temp fine then but would constantly flip the breaker. Once I determined it was wired backwards I switched everything according to the manual. I have tried flipping both the 20 and 30amp breakers on at the same time as well as turning the 20 on first and then the 30 (per the manual). Heat time is much slower now (previously would come to temp from ice cold to 104 in about 8 hours); Now it takes around 24 hours but still will not go past 98 degrees. Any thoughts? ideas? Note that the pressure switch jump worked fine when the wiring was reversed so I am not sure if this is related to this issue or not. I am rural and getting someone out to service is next to impossible! Thank you.
  6. Feel like I've read every thread possible but looking for a simple answer I can't seem to find anywhere!! I currently have this paver patio laid in my backyard and I wanted to know if I can place the hot tub on top of the pavers that are already laid. As you can see, the pavers are slightly uneven (its very slight, less than an inch with some in the middle being a little higher than where the outsides would like) and I know hot tubs are supposed to be level. My question is what is the best way to level the hot tub on this surface? Is there a need to buy Handi-Spa pads and will placing a Spa Pad over this area make the hot tub sink in more level? https://www.spadepot.com/Handi-Spa-Pads-Box-of-3-P847?zmam=55673001&zmas=1&zmac=1&zmap=AC1058&gclid=EAIaIQobChMIx-e07aSV5wIVnv_jBx0o5AiREAQYBSABEgJllvD_BwE are what I am referring to Can I just buy heavy duty wedges and slide them around the hot tub to make up for the extra space? https://www.amazon.com/Ez-Shim-Heavy-Duty-Shims-count/dp/B002Y0LIQE Is another option to lay a level of gravel down to try to make up for some of the unevenness on top of the rocks? Or can someone just tell me if this uneven paver really isnt that terrible and I really shouldn't worry about it in the long run? Help is GREATLY APPRECIATED!! hot tub is here next week so I do not wan to dig up the pavers. I can always get a pad and put it on the grass but I've read pavers are a good choice. Thank you!!
  7. Hi everyone! After reading what seems like EVERY single blog/forum/post on the internet and getting nowhere I have finally accepted my defeat and have come here to beg for your help! I bought a house that came with a 2005 Hot Springs Vanguard spa. Everything works EXCEPT the heat. Here is what I know/have tried: You can feel hot water coming out of the drain when the power is first turned on. This lasts about 30 minutes give or take, then back to cold No error codes on display and heat light is on Circuit board is not burnt up (removed everything and checked back of board as well) Circ pump works, jets work, lights work, ozone works. Bubbles are strong from drain Water feature works but it needs to be turned off when power is first turned on to hot tub otherwise I get the blinking red and green lights. Once tub has been on a few minutes then the water feature can be turned on and there are no blinking lights and water feature works I have tried with and without brand new filters installed. I ran a spa cleaner through the pipes and drained and refilled to ensure any YUCK was removed Initially I did replace the end cap on the end of the No-Fault heater because you could see it was cracked and leaking at the end of the heater. Note heat did the same thing before and after this replacement part was installed Help! Please! I live in a rural area and can not get anybody to come out and service/ check so any help you can offer would be much appreciated. Otherwise I'm strongly considering junking this thing! Thanks in Advance! 😁
  8. I have a second hand hot tub that I received as a gift and we got it running a couple months ago. We have had some issues lately. It was running fine for about a month until the control panel began showing only a blinking “ready” and blinking “power.” The jets and light work fine but the temperature began to drop and after some research I assumed it must be the temp sensor. My boyfriend replaced that for me yesterday and at the time the water was warm, but not hot. After 24 hours it is starting to drop in temperature and isn’t nearly as warm. Now the screen is just blinking “ready.” I tried turning the power off at the breaker and turning it back on and it starts up fine and screen looks normal but then after about 10 seconds something clicks and the screen just goes back to blinking “ready.” It’s in the 30’s here in NH and expecting snow soon, so hoping to fix it before conditions get worse! But not sure what else it could be! Water level is over the jets... is there something else we can do? Maybe an issue with the part replacement? Thanks in advance for any advice or help!!
  9. I am looking for a new (external) heater to heat my hot tubs, currently using a "Coasts st-11" 11kW single phase heater, but I can't find a matching model sold in the UK. Can anyone provide me with a source for this (or suitable alternative) heater sold within the UK?
  10. For the past 3 days I have been trying to balance the pH and TA in my new Intex PureSpa. I have the impression that these need to be balanced before adding any other chemicals. I have done 24 tests in 3 days, and have made 23 adjustments, using only pH Down and Alkalinity Increaser. I am using up a lot of test solutions (in the Taylor test kit) and a lot of chemicals. I have added the pH Down and the Alkalinity Increaser separately, always running the cartridge filter pump and the jets. The jets shut off after 30 minutes, and at some point after that, I retest. I am pretty sure that I need to run the filtration pump after adding chemicals, but should I be running the jets afterward? Or should I be waiting longer to retest? I was trying to reach a pH of 7.6 and a TA of 60. The hot tub manual allows for a TA of 60 - 120 and a pH of 7.2 - 7.8. My untreated water had a pH of 7.8 and a TA of 120 - 130. During my adjustments, I have had TAs ranging from 0 to 80, and pHs ranging from a yellow color to over 8.0, but they are most often 7.8 - 8.0 or higher. Each adjustment of either of these throws the other one off. I am going away in 2 days for a period of 8 days. I may not have the chemistry balanced before I leave, and so I don't expect to be able to try out the hot tub until after I get back. I had planned to shock the hot tub before leaving. No sanitizer has been added, as of yet. I plan to use Dichlor. My last test showed a TA of 70 and a pH of 7.9. Any advice?
  11. Posting on here as I feeling I’m getting the run around. I won’t post the make as I’m trying to work things out with the company. Few weeks ago my hot tub hit 107 , was set for 100. I was told it’s because it’s hot out. Bought this unit 3 months ago for a pretty penny. Upstate ny temps in mid 80s . Also one seat it’s jets stop working due to design flow. It’s been an issue since day one but besides the point. I powered it down and left it off for a day 85 degree day checked the temp through out the day. Went down 1 degree. It’s now set to 98, last night at 11pm was 101, got in after 20 minutes was up to 102. Have not checked today but I’m sure it’s still 101/102. Paid too much money to not use this 2-3 months out of the year. Never heard of this issue before . Seems to heat up with the jets running but the heater isn’t on. I was told it’s due to the heat generated by the pumps ??? It was 70 degrees out last night in the dark how much heat do these really generate. Seems like something broken they have been out 4-5 times already with no resolution. Any ideas escalate to manager ?? Request money off , contact bbb and consumer affairs ?? I went almost 2 weeks with out using it as it’s been too hot , not temp outside the water love spas and will use it every day. 107 is a health hazard let alone not being able to use it.
  12. Hi all, first time poster. So I had a hot tub growing up, but never really took part in the maintenance being a kid (although drainage and scrubbing was all on me 👌). That led to me wanting one again as an adult. I don't have a lot of room and I rent, so I found an mspa b141 "4 person" hot tub. (quotes because I can't even figure out how 4 people can actually fit it in! Not just space wise, the water almost overflows with 3!). That is an inflatable Hot tub for those wondering. So like most people, learning how to deal with balancing and water chemistry isn't instant, but through research and trial/error, I got the hang of it. I test my water fairly religiously and everytime before I go in, and manually clean debris + adjust chemistry as needed. The tub is apparently around 700L capacity. The last week or so however, I've been having a weird issue with free chlorine spiking. I use an aquachek digital tester and a standard test kit (adding chemicals to sample and comparing colors) as backup. The readings are accurate. I use chlorine tabs that are stabilized and they have worked perfectly, and the dosage is right. My ph is usually balanced, but tends to push towards the high 6s before I treat. Without adding a different dose or changing anything, I started getting free chlorine readings in the 7-9.8 range! Ph usually between 6.9-7.7, alkalinity around 100-130. I can bring it down by removing the chlorine tab floater, adding water, leaving it open for the sun etc.... But as soon as I put the chlorine back in, it will climb to those high levels within the day. I've shocked it with non chlorine shock which does not change the behaviour, and tried to put a less than recommended dose in. So I'm at a confused point here. This is free chlorine to be clear, and the numbers are apparently correct.
  13. Have a Dynasty - Garden Leisure Spa - in the last month - the pump goes on for 10 seconds - off then on then off - then maybe an hour later - goes on for the normal cycle - maintains the correct temperature - then later it starts to go on and off again. I have had the factory people out here three times and they don't have a clue as to how to correct. We love our spa and my wife and I use it every day to relax at night - any suggestions Thx Max
  14. Hi all, got the hot tub out of storage to find what I can only describe as a black mould as well as other stain patches. Does anyone know how to clean/remove these? Even my jet wash doesn’t take it off. I’ve tried bleach, that does seem to fade it but not remove it Pretty devastated to be honest, I clean the whole thing down and dried it thoroughly before storing it :( Hopefully someone can help. Kind regards Mark
  15. Hello everyone, Having a bit of trouble. I've got a big Coast spa. Got a screaming deal on it - 8 seater, two 2 stage pumps, etc. etc. It's one from 2003-2004 that had the motor recall (which I'm currently trying to take advantage of with Coast). My problem is this: motor 2 was burning fuses. It would fire up and run just fine or it would buzz before burning a fuse. I left is sit for several months just using pump 1. The other day, I finally got a new capacitor put on and, lo and behold, the motor fired right up (and blew a pound of algae into the water). However, it only runs stage two. Stage one doesn't click, buzz, pop or make any indication that it's attempting to activate. So, my question is: is it possible that I plugged the capacitor in backwards or something? I didn't think it's run at all if I mis-wired it. The replacement is, of course, an exact match for the old one. Or, is the pump simply too old or has been sitting too long? It just surprised me that stage 2 pumped powerfully but stage 1 wont make a sound.
  16. hi I am new to the hot tub scene and have just bought a 2004? coast nassau hot tub, ( needing a little work ) my current problem is the 3 dots on top side panel, red led on printed circuit and not being able to clear the air in the lines, I have changed the pressure switch ( the 3 dot go off when I switch to 2nd speed) the temp is set to 100f but is maintaining about 82f ( it has got to 100 previously) the heater tube is only normal temp not boiling i keep releasing the air from the filter bleed screw but within minutes its back again ( i do have about 10 out of 40 jet missing at the moment - waiting for replacements) any suggestions, or is it due to missing jet sucking the air back into the lines and then causing the low flow? thanks
  17. We had a power failure. Ordinarily the screen shows 4 straight lines when the power fails. It is showing the power and the ready light flashing. The pumps will run, lights work but it’s down to 88 and won’t heat? Any help? thank you
  18. I am really wanting an inflatable hot tub, but am reading a lot of terrifying things. Most reviews are great, but I’m seeing a lot of reviews saying different ones fall apart after a year. I do not want to pay the extra money right now for a fiberglass hot tub. So is there any brand of portable spa that will last me a few years without problem? Or are they all garbage, that will die after one year? Thank you! regards, Ash
  19. Hello everyone, I have recently purchased a 2006 three seater coast spa. With a model of CYSO501. Item number 0189. The dimensions are 2080 1615 970. It is a 3.2kw. Im trying to locate a manual as everything is running as it should do only I can't seem to change the temperature on the thermostat, and get that reading to register. It keeps reverting back to a temperature that must of already been set. The heat exchanger and all other electrics are working. But I cannot seem to be able to adjust the temp. We are in the uk and all models seem to be in the US with different controllers. Any help would be appreciated.
  20. So I drained my hot tub this fall, I thought I had all of the water out, but I didn't blow air through the pipes like I should have. (big mistake I know) I have a 2002ish Marquis Ultimate hot tube. (An oldie but pretty good one for that age) Anyway, I went to fill the tub today and as I was filling the tub it was taking quite a bit longer than normal and water was coming from what seemed like under the hot tub. I eventually got the tub filled, but when I went to turn it on, it kept tripping the breaker, not allowing me to even turn the tub on to begin the cycle process when to re-fill it each time. After doing some investigation I realized I have a major leak. Since I turned off the garden hose, it has dropped about 2 feet and still going. There are are 5 intake filters (I assume that is what they are), 2 floor jets & 1 drain. I will also add, I have changed all three motors (or gaskets) over the years and have easy access to the motors and heater and the leak isn't coming from this area of the hot tub. Suggestions from here?
  21. Hello everyone! I recently moved into a new house and didn’t receive any information about the spa here. We are draining it and trying to clean it but the filter seems to be broken. I’m not sure if there’s a part I can buy to fix it or an easy way to hack it?
  22. Hello - I have a 450gal tub that is 2 months old and I have a constant recurring issue. I filled the tub, added sodium bromide and shocked with MPS...I also have a bromine floater that is in the tub that I have set to "all the way open". I find it impossible to maintain a bromine readout from day to day. If I add dichlor I get a nice readout, but within 18 hours the readout goes to 0. Last night, I shocked w/MPS to try and reactivate the bromine. I will run a test strip tonight to see if there is anything, but the only thing I noticed this morning is that it made my water cloudy... Please help! UPDATE: Last night I was actually able to get a readout of bromine in my spa, which means something is finally working. The next question I have would be how do I maintain this level of bromine? Just keep shocking with MPS weekly, or is something else required more than that?
  23. posted on the wrong forum - please delete.
  24. We currently have an above ground, 500 gal hot tub with ozonator. It's only 4 months old. When we first got it, we did the Ahsome flush. The last new/clean fill we did was about a month ago, and things were going really well. We use 10% sodium hypochlorite to sanitize. CC was consistently at .5 or below. With this last fill, I tested the overnight demand and there was a 60% loss. I think, due to the ozonator, this hot tub has a high chlorine demand. My husband and some friends hung out in the hot tub last weekend for hours and didn't replenish any of the chlorine. The next day, I tested and FC was 0, CC was 1. The water was also very cloudy. so I thought I would try to SLAM. I've been doing it for 3 days now keeping it at 13ppm (as best as I can). The water has cleared up and is no longer cloudy. Initially, I was losing 5ppm chlorine every hour. Now, it's about 1-2ppm every 3 hours. Unfortunately the CC is still somewhere between .5 and 1ppm (I'm using the Taylor K-2006 kit, at the 10ml level). Am I understanding this correctly, I keep chlorine levels up until CC drops below .5ppm? Thanks! pH = 7.4 CYA = 30 Temp = 96%F
  25. The other day my hot tubs hush pump return split nut collar had broken which caused a water like explosion due to the pressure; after that had happened my hot tub shut off right away. Once the new part was installed I went to flip the breaker for the hot tub only to notice right after flipping it, it trips again. I had gone to the hot tub management system and unplugged the pumps one by one to find that it did not trip with hush pump disconnected, now the hush pump was fine and working up until this point, also which nothing had happened to it other than the split nut break. Model number is 750E
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