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  1. Hi experts! Short version: When replacing hot tub filters, is it OK to increase the sqft of the filters (with all other dimensions being equal)? (e.g. replace 35sqft OEM filter with a 50sqft after market filter). Longer version: My hot tub is a 2015 Marquis E-Series 545. According to the website their replacement OEM filters are #20364. It's a 5" x 13 5/16" (2 1/8" hole), with simple core. Importantly it's a 35sqft filter. The OEM filters are a) expensive b) harder to find (only found on specialty websites), whereas filters like: Unicel C-4950 are available everywhere and a
  2. Hi there, I hope that you are all well. Hot tub newbie here! We had our hot tub delivered last week We were given instructions to fill the tub and, once it reached 26 degrees or over, put 4-6 tablespoons of bromine into the water. We were then advised to check the levels using strips and to add a capful of PH reducer or TA enhancer as necessary. The strips seemed far from accurate, but we got to a level where the colours seemed to match. However, after only being in the hot tub twice, we have all come out in a rash. Not to put too fine a point on it, I am covered in spots
  3. On my two person hot tub we are having a issue. On our Hot Tub which I believe is a LDEER E-041 (See image as part of text is unseeable) but normally our hot tub will heat normally and will heat as it should but occasionally seemingly at the same time in the day it shuts off and we are unable to get it to heat up again. I can't find anything online that has helped. Your help is highly appreciated. I've attached images for your convenience and hope to hear back from you soon. Many Thanks,
  4. I have an 8 person arctic spa and I live in alberta. I use my hot tub 3 to 4 times a week for about 45 minutes to an hour each time. I keep it at 102 degrees. I was told it would raise my electric bill by about 30 a month during winter, but I have seen it raise my electric bill by closer to 80 per month. I am trying to figure out if this is normal. Thank you for any help.
  5. Hello all! I didn't get any responses on my last post so am trying again as I have now troubleshooted a bit further. I have a mid-2000s model Hot Springs Vanguard. Everything is working except I cannot get the heat to rise above 98 degrees, even when set to 104. Here is what has been tried thus far: New circulation pump New GFCI 20 amp breaker installed New heater - Note: I had to jump the pressure switch on the board because the new heater does not have the external cord that runs to the circ board Disconnected Ozonator from Circ board (Line was cut p
  6. Feel like I've read every thread possible but looking for a simple answer I can't seem to find anywhere!! I currently have this paver patio laid in my backyard and I wanted to know if I can place the hot tub on top of the pavers that are already laid. As you can see, the pavers are slightly uneven (its very slight, less than an inch with some in the middle being a little higher than where the outsides would like) and I know hot tubs are supposed to be level. My question is what is the best way to level the hot tub on this surface? Is there a need to buy Handi-Spa pads and will placing
  7. Hi everyone! After reading what seems like EVERY single blog/forum/post on the internet and getting nowhere I have finally accepted my defeat and have come here to beg for your help! I bought a house that came with a 2005 Hot Springs Vanguard spa. Everything works EXCEPT the heat. Here is what I know/have tried: You can feel hot water coming out of the drain when the power is first turned on. This lasts about 30 minutes give or take, then back to cold No error codes on display and heat light is on Circuit board is not burnt up (removed everything and checked back of board
  8. I have a second hand hot tub that I received as a gift and we got it running a couple months ago. We have had some issues lately. It was running fine for about a month until the control panel began showing only a blinking “ready” and blinking “power.” The jets and light work fine but the temperature began to drop and after some research I assumed it must be the temp sensor. My boyfriend replaced that for me yesterday and at the time the water was warm, but not hot. After 24 hours it is starting to drop in temperature and isn’t nearly as warm. Now the screen is just blinking “ready.” I tried tu
  9. I am looking for a new (external) heater to heat my hot tubs, currently using a "Coasts st-11" 11kW single phase heater, but I can't find a matching model sold in the UK. Can anyone provide me with a source for this (or suitable alternative) heater sold within the UK?
  10. For the past 3 days I have been trying to balance the pH and TA in my new Intex PureSpa. I have the impression that these need to be balanced before adding any other chemicals. I have done 24 tests in 3 days, and have made 23 adjustments, using only pH Down and Alkalinity Increaser. I am using up a lot of test solutions (in the Taylor test kit) and a lot of chemicals. I have added the pH Down and the Alkalinity Increaser separately, always running the cartridge filter pump and the jets. The jets shut off after 30 minutes, and at some point after that, I retest. I am pretty sure that I ne
  11. Posting on here as I feeling I’m getting the run around. I won’t post the make as I’m trying to work things out with the company. Few weeks ago my hot tub hit 107 , was set for 100. I was told it’s because it’s hot out. Bought this unit 3 months ago for a pretty penny. Upstate ny temps in mid 80s . Also one seat it’s jets stop working due to design flow. It’s been an issue since day one but besides the point. I powered it down and left it off for a day 85 degree day checked the temp through out the day. Went down 1 degree. It’s now set to 98, last night at 11pm was 101, got in after 20 minutes
  12. Hi all, first time poster. So I had a hot tub growing up, but never really took part in the maintenance being a kid (although drainage and scrubbing was all on me 👌). That led to me wanting one again as an adult. I don't have a lot of room and I rent, so I found an mspa b141 "4 person" hot tub. (quotes because I can't even figure out how 4 people can actually fit it in! Not just space wise, the water almost overflows with 3!). That is an inflatable Hot tub for those wondering. So like most people, learning how to deal with balancing and water chemistry isn't instant, but through research
  13. Have a Dynasty - Garden Leisure Spa - in the last month - the pump goes on for 10 seconds - off then on then off - then maybe an hour later - goes on for the normal cycle - maintains the correct temperature - then later it starts to go on and off again. I have had the factory people out here three times and they don't have a clue as to how to correct. We love our spa and my wife and I use it every day to relax at night - any suggestions Thx Max
  14. Hi all, got the hot tub out of storage to find what I can only describe as a black mould as well as other stain patches. Does anyone know how to clean/remove these? Even my jet wash doesn’t take it off. I’ve tried bleach, that does seem to fade it but not remove it Pretty devastated to be honest, I clean the whole thing down and dried it thoroughly before storing it :( Hopefully someone can help. Kind regards Mark
  15. Hello everyone, Having a bit of trouble. I've got a big Coast spa. Got a screaming deal on it - 8 seater, two 2 stage pumps, etc. etc. It's one from 2003-2004 that had the motor recall (which I'm currently trying to take advantage of with Coast). My problem is this: motor 2 was burning fuses. It would fire up and run just fine or it would buzz before burning a fuse. I left is sit for several months just using pump 1. The other day, I finally got a new capacitor put on and, lo and behold, the motor fired right up (and blew a pound of algae into the water). However, it only runs stage two.
  16. hi I am new to the hot tub scene and have just bought a 2004? coast nassau hot tub, ( needing a little work ) my current problem is the 3 dots on top side panel, red led on printed circuit and not being able to clear the air in the lines, I have changed the pressure switch ( the 3 dot go off when I switch to 2nd speed) the temp is set to 100f but is maintaining about 82f ( it has got to 100 previously) the heater tube is only normal temp not boiling i keep releasing the air from the filter bleed screw but within minutes its back again ( i do have about 10 out of
  17. We had a power failure. Ordinarily the screen shows 4 straight lines when the power fails. It is showing the power and the ready light flashing. The pumps will run, lights work but it’s down to 88 and won’t heat? Any help? thank you
  18. I am really wanting an inflatable hot tub, but am reading a lot of terrifying things. Most reviews are great, but I’m seeing a lot of reviews saying different ones fall apart after a year. I do not want to pay the extra money right now for a fiberglass hot tub. So is there any brand of portable spa that will last me a few years without problem? Or are they all garbage, that will die after one year? Thank you! regards, Ash
  19. Hello everyone, I have recently purchased a 2006 three seater coast spa. With a model of CYSO501. Item number 0189. The dimensions are 2080 1615 970. It is a 3.2kw. Im trying to locate a manual as everything is running as it should do only I can't seem to change the temperature on the thermostat, and get that reading to register. It keeps reverting back to a temperature that must of already been set. The heat exchanger and all other electrics are working. But I cannot seem to be able to adjust the temp. We are in the uk and all models seem to be in the US with different controllers. Any help w
  20. So I drained my hot tub this fall, I thought I had all of the water out, but I didn't blow air through the pipes like I should have. (big mistake I know) I have a 2002ish Marquis Ultimate hot tube. (An oldie but pretty good one for that age) Anyway, I went to fill the tub today and as I was filling the tub it was taking quite a bit longer than normal and water was coming from what seemed like under the hot tub. I eventually got the tub filled, but when I went to turn it on, it kept tripping the breaker, not allowing me to even turn the tub on to begin the cycle process when to re-f
  21. Hello everyone! I recently moved into a new house and didn’t receive any information about the spa here. We are draining it and trying to clean it but the filter seems to be broken. I’m not sure if there’s a part I can buy to fix it or an easy way to hack it?
  22. Hello - I have a 450gal tub that is 2 months old and I have a constant recurring issue. I filled the tub, added sodium bromide and shocked with MPS...I also have a bromine floater that is in the tub that I have set to "all the way open". I find it impossible to maintain a bromine readout from day to day. If I add dichlor I get a nice readout, but within 18 hours the readout goes to 0. Last night, I shocked w/MPS to try and reactivate the bromine. I will run a test strip tonight to see if there is anything, but the only thing I noticed this morning is that it made my water cloudy... Please
  23. posted on the wrong forum - please delete.
  24. We currently have an above ground, 500 gal hot tub with ozonator. It's only 4 months old. When we first got it, we did the Ahsome flush. The last new/clean fill we did was about a month ago, and things were going really well. We use 10% sodium hypochlorite to sanitize. CC was consistently at .5 or below. With this last fill, I tested the overnight demand and there was a 60% loss. I think, due to the ozonator, this hot tub has a high chlorine demand. My husband and some friends hung out in the hot tub last weekend for hours and didn't replenish any of the chlorine. The next day, I tested a
  25. The other day my hot tubs hush pump return split nut collar had broken which caused a water like explosion due to the pressure; after that had happened my hot tub shut off right away. Once the new part was installed I went to flip the breaker for the hot tub only to notice right after flipping it, it trips again. I had gone to the hot tub management system and unplugged the pumps one by one to find that it did not trip with hush pump disconnected, now the hush pump was fine and working up until this point, also which nothing had happened to it other than the split nut break. Model number
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