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Found 44 results

  1. I’ve got a 2004 Hot Springs Jetsetter that has been relatively trouble free until recently. Last month, a few days after water changeout, the level had dropped about 9 inches and I saw water leaking from below the spa in the back right corner in the vicinity of the motomassage. There was no water in the equipment compartment, so I scheduled a visit from a Hot Springs tech thinking it might be a quick diagnostic/ fix. No such luck. He came out, told me I had a leak and would have to drain the spa, move it away from the house, refill it, reheat it, and have him return. I drained, moved, and refilled the spa. I didn’t replug it since I was heading out of town for a week. When I returned, I replugged it, but did not check the water level. I’m thinking this may have been my first critical mistake. Or not. Did low water cause what happened next? The next day I glanced out to see if the spa had gotten to temp. There were no lights on the Control Panel. I checked the GFCI and it had tripped and would not reset. Checked the breaker in the house and it had tripped. Reset that and then reset the GFCI. The light on the GFCI glowed red so I assumed all was well. But there was no power getting to the spa from the 125v cord, so assumed the GFCI was toast. I replaced the GFCI, tested and confirmed it worked properly. There now is power getting to the main bus on the heater board in the equipment bay, but still no display on the Control Panel. No power from the main bus to the main board either. So I assume that the heater board & possibly Control Panel are toast. But I still have the leak to trace. I’ve pulled off most of the back boards and a few of the side boards. Found some soggy foam and kept digging but all led to dry foam. I can see water pooling in the back corner, but have not yet been able to follow it to the source. Tomorrow I will add some food coloring and be back to digging. The water is still leaking, however the level is dropping verrrrry slowly now- maybe 1 inch over the past 10 days. I’m assuming that’s because the circ pump is no longer working. But maybe not. If the food coloring doesn;t help to find the source, I'll likely drain and try to raise the tub so I can attack it from underneath. My plan is to keep trying to find the leak(s) and get that repaired first. Assuming that’s successful, the next steps are a bit of a mystery. So here are my questions: 1. Any hints on how to better track down a leak or is it just tedious trial and error? 2. Is there a logical way to test the Heater & Main Boards to confirm either is fried or not? 3. Is there a way to test the Control panel to determine if it needs to be replaced? 4. Are there things to check prior to replacing either Board &/ or Panel to ensure they don’t self-destruct again? i.e. what might have caused one or both to fry? 5. Can I bypass the board and energize the circulation pump to get some pressure into the system to help track down the leak(s) 6. Is there a better way to try to salvage this tub than what has been outlined above? It's been a great tub and I'd replace it with the same if we weren't planning to move in the next 2-3 years. Anyone want to weigh in with some suggestions and tell me I'm wasting my time?
  2. Firstly, Thank you to this forum for helping me diagnose some of the problems in the hot tub that came with our recent house purchase. I was able to find the 3 parts I needed to replaced cracked fittings, etc. and get our hot tub up and running! Next issue! So we have a 2008 (pretty sure, at work...can't verify via Serial) Hot Springs Limelight Flair hot tub. The audio system we have is an Aquatic AV AQ-DM-2BX (http://pdf.nauticexpo.com/pdf/aquatic-av/aq-dm-2bx/29159-60043.html) that accepts the old-school style 30-pin iPod style connectors. So in the process of getting it (the hot tub up and running) I tried using the audio system but it doesn't work. It powers on fine, iPod connects, but no sound. I take that front panel off and see there's a wiring harness connected, but there's the red/white RCA cables that are not hooked up to anything. I'm ASSUMING this is my problem, but I have no clue where these should be connected. I can't find any sort of wiring diagram online to show me. is this something that might be located inside the IQ panel? Anyone have any ideas? Thanks again for all of your help!
  3. I have a 2004 Tiger River Bengal. My Smart Jet Diverter Valve was leaking from top and I had water dripping from large white pipes under tub shell behind control panel. I replaced diverter valve and o-rings. Works great. Problem now is that water is still dripping from large white pipes under tub shell when the diverter valve is in 9 o'clock and 12 o'clock positions and pump is running. Tub does not leak unless pumps are running. The water drips down from pipes in pump compartment as well as drips out of right corner of exterior casing(tub is on concrete slab with slight pitch to right). The large white pipes coming from manifold seem very durable. Could they develop a leak? Any ideas appreciated.
  4. How does one remove the Jet Face (#2 in diagram)???? Directions say… Remove the jet by grasping the jet faceplate and pulling it away from the spa shell. With jet in hand, two o-rings should be on the rear portion of the faceplate. If either o-ring is not present, inspect the inside of the front wallfitting and remove the missing o-ring. To reinstall the jet, reverse steps 1 to 3.Important: Make sure that the o-rings are properly seated. It rotates cw and ccw and comes to a dead stop, but it won't pull out. I tried prying it off with a plastic panel remover with no luck. I have a leak there and need to remove the body to make a clean repair. I also want to change-out all the o-rings in this 20 yr old tub. 1998 Hot Spring/Tiger River Bengal® Model M
  5. I had been noticing this month that the control panel is getting a little harder to use, normally I go out and push the button for ten mins and let it run so I can test my water. Lately I have been having to press either of the buttons a few times before they respond. Four days ago I went out and my water was almost warm, I left it alone after unplugging the power, and searched Google for Classic F Jets work but no heat. I ran into something about the circulation pump, and I had forgotten to see if the water was circulating. I went out yesterday plugged it back in and saw the water circulating. Left it plugged in this time. Today I found something about the Hi-Limit Thermistor, so I went out to find it and see if I could see anything that looks odd about it so I might know if its having a problem. I noticed a white crust on the outside of one of the Thermistor, So I took a picture of it. I am not sure what one is what so the one with the white crust on it is the one at the far end. I also noticed that the plugs on the other end of the wire are very loose and floppy. Heater going bad or Thermistor going bad? After I took the photo I decided to feel the water and it is warm again. Did I reset something by unplugging ? Also this link has a photo of the other side of the wires, I see bare covered wires on one of the plugs does this need to be addressed? http://img.photobucket.com/albums/v198/itsmeab4u/Hot%20Tub/IMG_20120727_144750.jpg
  6. I have Tiger River hot tub- I am guessing it is an 02 or 03 model. The tub powers up then after a couple of hours the red Power light starts blinking and it stops heating. I reset the breakers and it works for a while and then the same thing happens. The more often that I do this the shorter the duration between the resetting of the breakers and the “Blinking of the Power light”. Maybe because the water is getting warmer in the tub? The tub never gets to the set temperature (maybe 10 degrees shy of it). I tested the thermistors- they were still good I have replaced both thermistors – same results I force purged the tub with a garden hose through the gray standpipe- same results I replaced the circ pump (The new one is considerably stronger) – same results I double checked that I didn’t have an air leek or air bubbles in the circ pump. The tub has a stereo- I have removed it and the its ac/dc convertor. I have removed the filters and tested it – same results If anyone has any advice on the next steps to diagnose this problem it would be greatly appreciated.
  7. My parents had an old Hot Springs brand Sovereign model hot tub on their patio that they wanted me to move to make room for a storm shelter. They had used it until about 5 years ago. I thought, since I'm moving it, I'll just take it to my house. It works somewhat but I don't know how to use it I guess. I think it's a 1991 model and I can't find much info about it. Even the lady at the local store isn't sure. The water gets hot but it seems to only heat if the jets are running sometimes. Then sometimes I won't run them and thenwarer is boiling hot. Sometimes I don't run them and it's ice cold. There is a thermocouple looking wire hanging loose in there. I'm not sure where to put it and I don't know how to use the controls evidently. It'll be hot as hades and I'll turn the thermostat to a lower number and 2 days later the water is still hot as hades. I can hear it hum when I plug it in and don't have jets going. Is there a place to turn on the heater only? How does it heat the water if the water isn't circulating? What do I do with that wire that I assume is some kind of thermometer? My parents really can't remember how it worked. It just did, they say. Any help would be greatly appreciated. Thanks
  8. Tiger River Spa by Hot Springs (serial M-130143). SO, I've had this maintenance-heavy spa a while--and after changing out the relays a couple times over the years, and finding a new main board that was still available for this old spa I decided to change it out. I replaced the top controller board as well. Now the spa comes on when plugged in and immediately the GFCI shuts it down, but only when the main pump or thermostat is turned up. Disconnecting the heater and main pump alleviates the shut down (so I guess I'll be looking for moisture and ground faults in my heater and pump)---but Also, the circ pump shuts off after running for 30 seconds--even when I jump the flow switch on the main board! Now what?? It's a brand new board?!?!? Why might this 30 second shutdown be happening?
  9. All- tldr; Where does an air bleed line go to? Two links, one is in the filter area. Do I need the other? So I broke the 1/4" air bleed trying to restart my 2001 vanguard yesterday. Went to the hardware store, grabbed the parts and some epoxy and rebuilt it. While trying to maneuver the 1/4" air bleed line into place a t-tap broke off on the other end. One end goes into the filter area and the other snakes around the side where I have to remove the covering to get to it (I already started and decided to stop until I have better advice, it looks like a mess to tear that foam away for something I don't even understand. Where does it go?
  10. Just Purchased a new hot springs rythm. after a day it was at 102, which I had set it too. however after using it for 30 minutes, it won’t maintain a temp over 98 degrees - usually around 97. it was pretty cold out, 25, but we’ve never had this issue in the past. any suggestions? The lcd doesn’t display is the heater is on or off, so I’m not sure when it’s actually heating.
  11. I am looking for the documentation that details the main control board jumpers J1 to J12 on the Hot Springs IQ2020 motherboard. What I want to know is what each jumper controls. Anyone have such doc they could share? Thanks Much Grumpy
  12. 2001 Hot Springs Grandee in near perfect condition used daily. Again, tube is in excellent condition. Has been used daily since new. Have replaced normal stuff over years to include circ pump, main pump impellors, jets, etc... Recently main heater 30AMP GCFI has started tripping after hours or days. I cannot tell you exact circumstances that trip the GCFI. It seems always to happen when tub is open and jets are turned on (requiring heating mode). I have replaced IN ORDER : 30AMP GCFI , HEATING ELEMENT , HEATER PCB CONTROL BOARD This is a standard HOT SPRING setup so has subpanel with a 30AMP GCFI breaker for the heater and a 20AMP GCFI breaker for the tube pumps/control board. I have NOT used a meter to measure AMP draw of the heater yet. Just seems hard to believe new heater is bad. AND, of course, maybe new GCFI is bad also. ?!?! The tub acts normally when first turned on. Without running jets, the tub will heat up to EXAMPLE 102 within hours. But after several days heater GFI will be tripped. OR.... if you run tub jets with top open, GFI will trip. ALSO.... circulation pump appears normal and filters clean. I have the side "water-fall" option that lets you see the recirc pump water flow. Also, I do not get the HI-LIMIT flashing light and tub shut-down if recirc pump is low flow. QUESTION: I DO NOT FEEL the high heat flow out of the bottom vent of the tub like normal when you have jets running. Is the heater in these tubs ONE heat mode ? Off / ON. Or is there a HI / LOW mode? APPRECIATE THOUGHTS.
  13. Just acquired a 2005 Hot springs Vanguard hot tub. It hasn't been filled in a year or 2 and needs cleaned pretty good. What is the best way to get this clean before filling it up and running cleaner through the system?
  14. Bought a Hot Springs Classic new in 1992. Only repair was to replace the circulating pump once. That is until 5 years ago when I opened it up in the spring (after winterizing) and found a 24" long crack in the shell from the bottom up to one of the pockets for the back massagers. Got the repair kit from Watkins, tipped it up on it's side and dug out the foam in the cracked area and proceeded to epoxy/fiberglass the exterior of the crack and filled the crack from the interior with the MEK melted pellets. Drilled a small hole at the end of the crack. It has always leaked since the repair, about an inch a week. It is on a deck raised eight feet, so I always know if it is leaking. Filled it again this spring and now it was almost gushing water, about 8 inches in a day. Did some careful measurements with a caliper and it slowed down, finally was dropping at the rate of 2.5" per day. Same rate with the pump on as with it off, so it was not in the plumbing. Way too much to make it usable. So I bit the bullet and tipped it up again and dug out the foam I has replaced after the first repair. A small area of my repair has delaminated near the back massager pocket where the bottom takes some sharp angles. Guessing a tiny leak froze during the winter and pushed the fiberglass layers of the repair apart. The surprise? Carpenter ants has burrowed into the foam, making a nest and munching on small areas of the wood base that had not gotten quite enough preservative. I took a wire wheel cup on my angle grinder to clear the foam and loose fiberglass from the edges of the repair. This time I am going to fill the sharp angles with epoxy repair putty before setting another layer (or two) of fiberglass in a thick layer of epoxy. It is a pain working around the wood base slats, but this time I am making sure there is no foam left near the edges and I end up with fully soaked layers of fiberglass. And this time i am not re-foaming the repair area. Any words of wisdom before I start the repair?
  15. Hi again all, I have a Hot Springs Hot Spot SX that isn't heating. I'm able to set the target temp and the spa will attempt to run and heat up but after a while I get the following error code while the jets are running - display reads ===== with 'ready' slowly blinking, with filter cycle icon in lower right lit and jet icon in lower left lit. I already replaced the electronic pressure switch thinking this would solve the problem, but it's doing the same thing. Any guidance is much appreciated!
  16. Hi all, I have a Hot Springs Hot Spot SX that isn't heating. I'm able to set the target temp and the spa will attempt to run and heat up but after a while I get the following error code while the jets are running - display reads ===== with 'ready' slowly blinking, with filter cycle icon in lower right lit and jet icon in lower left lit. I feel like I may need to replace the electronic pressure switch because it dripped slowly for a couple minutes when I first turned it on. Any guidance is much appreciated!
  17. Hi, I have a hot spot mallorca. I was in for a long time last night, more than an hour. Suddenly the spa power went out. The fuse (on the spa's outdoor outlet) had popped. I got out and turned the fuse back on, the display panel lit up, I hit the jet button and the fuse popped again immediately. I tried again today, same result. I opened the service panel today, no apparent problem, nothing was wet in there. Does this sound like a familiar problem to anyone? Does a hot tub have an internal fuse that may burn out and cause this? Thanks!
  18. I have a Tiger River Spa, the Sumatran N model. Recently, the water went cold, and I could not get it to heat. After following threads and discussions in this site and others, I tested and was able to determine that the heater was bad. At that point, everything else in the spa worked, and no circuits had been tripped. Jets ran, control board worked, main circuit board green light and red light both lit. The failed heater was a Watkins No Fault 6000 with the following information on the sticker on the bottom of the unit: 240V6000W, THJ01, SET-DO-OH-CO, 11113, 240328, 36(8?)10 REV K. The replacement heater, as recommended by Watkin's, is a Watkins PDR Titatium 1.5KW/6KW - model #73790. I drained the tub, replaced the heater, and then refilled the tub with the filter removed and the hose in the filter housing tube to reduce the chance of air locks. I then replaced the filter, turned the power back on, and purged the pumps by turning the jets on and off. Everything appeared to work properly. I then added a bottle of the enzyme mix from Carefree Spa, called Le Natural Spa, which I have used for the last 6-8 months. Per instructions, I removed the filter, and added the solution to the filter housing. The instructions then called for me to circulate the spa for 15 minutes. I turned on the jets, and went about cleaning up. After about five minutes, the jets stopped. The jets "on" icon was still visible on the read out on the control board, but no jets operation. I tried to turn the jets off and then on, but to no avail. I checked the circuit board and no circuits had been tripped. I then cut the power to the spa at the circuit board, and let it sit for 30 minutes or so. When I powered it back up, but the jets would still not kick in. Instead, there was a clicking sound from the circuit boards, and I noticed that when I first pushed the jets button, a small green light would light at the very top of the smaller relay board, and then it would click and the very small green led light went out and the small red led light next to it would come on. Previously this had been a constant green. I tried turning off the heater at the circuit board, to see if the jets would then work with the heater out of the mix. That did not work. It was getting late, so I let the tub heat overnight. The heater brought the water temp to the set temperature during the night. In the morning, I went out and tried the jets again, and they came on, but once again after a few minutes they shut down. I have powered the spa down from the main circuit box and let sit for 30 minutes before powering up again, to no avail. At this point, all I get is the above described clicks and shift from the small green to red led on the top of the smaller relay board. I also tried inserting the hose with water turn on high into the filter housing tube to remove any air locks. Any ideas anyone?
  19. Hotsprings instructs users to put all chemicals only into the filter compartment. We are using bromine granules, and coincidentally?? the only time my water remained clear is after I put the bromine in the main tub area rather than filer area. Is this a coincidence? Background I have a new hotsprings Pulse spa and the water was cloudy after several days. I discovered the installer put the ozonator check valve in backwards. After many attempts with dealer to fix the chemistry, we finally drained and refilled tub, Then followed all instructions and water became cloudy after a few days, I proceeded to put in bromine 2.5 tablespoons for 380 gal tub. After 16 hours no free bromine detected. Ph 7.2 and alkalinity 122 water still cloudy Next I put in 4 tablespoons (super shock) but this time directly into tub not thru filter area (I also changed filter) Note "older" filter is only 1 month old and has been rinsed every week. Left cover off for 6 hours. Now finally water is clear. What was the problem?? Filter, putting bromine into filter area, check valve? other?? Lastly Should I switch to tablets or chlorine
  20. I have a 2006 Hot Springs Vista (same as a Grandee with different seat layout). I need to replace the original Freshwater III ozone generator. I intend to replace everything associated with it at the same time, such as the tubing, check valve and injector. I would like to buy the replacement parts online before I open the panel, but, I need to know if I need a 120 volt unit or a 240 volt unit and what kind of plug or connection on the end of the cord. The spa is 240 volt, but, that doesn't necessarily mean the ozone generator is 240, although, I suspect it to be. Another question is, is there any real difference between the various brands of corona discharge ozone generators? The Freshwater III is $272 everywhere while units such as the Del 50MCD go for around $99. If the Freshwater is worth almost three times the price, I will pay it, if not, I will buy the Del or another brand. Thank you for any help. Allan
  21. Hi all, I put my leaking Vanguard up on cinder blocks and dug up through the bottom to find the location of a leak (hopefully *the*leak.) But could someone help me understand what I’m looking at? I’m assuming this is a stretch of flex PVC that is encased in insulating foam? It has a kind of bulge in it -- is that just a random accumulation of foam or a fitting? Water drips off the bottom of the bulge and it feels like the area above it is burst wide open. I was thinking I should cut out the damaged section, and PVC cement in a new short stretch with a fitting on either side, but I can’t quite imagine how I will clean all that foam off for a good fitting. The leak is approximately between "I" and "J" in the red area below (the leak drains the tub down to the jet stream jet "J" without the spa running): Here is a video that shows the leak location: https://youtu.be/tJKnqA7adhk Thank you in advance for any help or advice!
  22. Hi all, I recently took a chance on paying to move a free 2001 Hot Springs Vanguard. The owners said the “pump and heater” were replaced in the “last few years.” They also said there was a small leak from a “pump or hose.” I figured as long as it’s drained I might as well do a few replacements/repairs that are likely culprits for the leak. Reading around it seemed like the pump is a likely source, so I though I’d just look to see which pump --- circulation or jet --- was recently replaced, and then go ahead and replace the other one (figuring it was probably due after 14 years.) But, looking inside, neither pump seems particularly new, and both pumps match the specs on the original spa: a Wavemaster 9000 jet pump and a Silentflo 5000 circ pump. I do think the heater was replaced but more like 7 years ago than “a few.” So this raises some questions: - any thoughts on either pump as a more likely source of a leak? I read that a new pump seal is a good, cheap first fix for a potential leak but I’m not sure which pump or how to find the correct seal for these older pumps. - any advice on a general strategy for repairs or tune ups to do *before* I get this thing wired up and filled up? Or do I need to just get it running and then try to diagnose any issues? - any other obvious red flags you can see in the pics below (hopefully clickable thumbnails)? Many thanks in advance for your thoughts!
  23. Hi. First time posting, and hope to get some advice on my 2003 Hot Springs Sovereign model. It takes a lot of direct sun and the wood skirt/siding has deteriorated badly and needs to be replaced all the way around. I've had contractors (not spa specialists) tell me that the cost would be prohibitive (2K) and I should just consider a replacement. Is there an easy, reasonable fix to replace the siding with something durable? I hate to toss an otherwise good spa, but have to do something because the inner insulation is now exposed and things will only get worse. Thanks.
  24. I purchased a used Hot Springs Prodigy H hot tub. They originally had it wired using the 115 VAC wiring. When I installed it I went ahead and converted the tub to the 220 VAC converted Spa wiring. I did everything as described. Used 8-3 wire from the panel to the sub panel (55ft). then 10-2 and 12-2 wire from the two (30A & 20A) GFCI breakers in the sub panel to the hot tub (8ft). All wires are sealed in the liquid tight casing and fittings. I removed the jumpers on the Terminal block and installed one at the 4 & 5 locations and installed the program jumpers in locations 1, 2, 3, & 9 as directed by the owners manual and the wiring label on the back of the board cover. When I turn on power to the spa the LIM OK light is lit up green and the control unplugged is lit up red. Nothing will operate. I have triple checked everything and I can not seem to figure out what I am over looking. The control is plugged in and I witnessed it with my own eyes working correctly before I swapped it to the 230 VAC converted spa requirements. What am i missing?
  25. Greetings - this is my first post on the forum but I have been reading the forum frequently for the last month or so. It has been very useful, thanks so much to all of you experienced folks who take the time to post such good info. I have been doing a lot of research and dealer visits and so far my favorites are the Bullfrog A8L and the Hot Springs Envoy. I have been quoted about $13K for the A8L, the Envoy quote is harder to pin down and seems to vary between about $12.5K and $14.5K depending on phase of moon and whether dealer is in "special sale this week!" mode. What are good prices on these tubs? I'm trying to figure out what I should aim for. Trying to find pricing information from actual owners has been tough, particularly on the NXT models. There are still no user reviews for the NXT tubs on the Hot Springs site either, have any of you actually purchased one - if so how do you like it? I am going to visit another city next week that happens to have a Jacuzzi dealer so I will check them out as well. I have visited a number of other spa dealers and while most of the products I have seen appear to be pretty decent, the dealer salesmen left much to be desired. Is there a tub model any of you could recommend that has a set of jets in the wall specifically for "stand up" therapy of hips and legs? Are ozonators really safe? I have been trying to get a straight answer on whether the ozone is hazardous to human skin, very interested in this answer as my hide has already accumulated more than enough damage from lifelong UV exposure - must avoid any extra damage...
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