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  1. My hot tub only heats for a while then stops it will not reach the selected temperature. Do you think it’s the thermostat I need to replace?
  2. Hi team! I have a balboa hot tub. I have had to replace the heater twice in the last 8 months. I know that this shouldn’t be the case. They seem to last 4-6 months before blowing (trip the board and ohm tests show no current running through element). They don’t seem to show any obvious sign of damage, maybe just a bit of white and green around the connections. Does anyone know why the heaters don’t seem to be lasting too long? I am about to order another heater but wondering if I need to check or replace any other parts? could poor water health cause this?
  3. Hey when powering up my spa after being shut off for refilling. A message comes up on the top screen “J29” then says priming. once the normal spa screen comes up the message of “possible freezing conditions” appears. And pumps cycle on and off. the j29 is a jumper message and in the manual it says shortened durning power up and heater will not run until J29 is no longer shortened anyone have any suggestions Thanks
  4. I got a used hot springs prodigy H from someone. I finished hooking it up yesterday and filled it through the filter housing with a hose. It ran perfectly fine, heated, jets all ran fine. I put system flush in to clean out the jets since it had been sitting. I then drained the water out. When I refilled it, I thought it would be smart to siphon water through a hose from my pool so it would start out clean, I did put it into the filter housing, but slow flow with the siphon. When I powered up the spa again, you could hear the spa start up then it stopped and the control panel red light st
  5. I have a 2003 Catalina spa. After a power outage, the spa keeps giving the OHH error code. When I flip the breaker, wait a few minutes, then flip on, the spa goes into prime mode, but within a few minutes throws the OHH code again and shuts down. The water is cool, so I know it's not truly overheating. I have replaced the M7 sensors as that was the first issue after power was restored. I found that one of the sensors had gone out. I've checked the flow and it is good. Another article I read here mentions a diode being bad on the circuit board. How do I locate and repair this diode?
  6. I just picked up a 1998 Dakota Skyler with a 4kW heater controlled by a Balboa LiteLD CCAJ board. The heater wasnt working, was corroded... I replaced it with a new 4W coil. Still no heat. Temp probe is good, pressure sensor is good. I'm wired on 240V. Pump works on both speeds. Supply AC is correct. Heater measures 120VAC above ground on BOTH sides when call for heat is on (heat light on panel on). Both sides of heating coil are 120 V above ground, 240 V above black, and 0V above red. Thus 0V across the heater coil and no heat. So both sides of the coil are electrically
  7. Greetings pool gurus, Hoping to get some clues as to what's up with an older Jandy LXi heater that's not working consistently. Been in my house for about 5 years - pool and equipment came with the house, and was clearly a few years old at that point. Heater outdoors, but in a covered area so it's not getting rained on. Use the heater for integrated hot tub. Heater has been flaky the entire time we've been here - sometimes it would light, sometimes it wouldn't, sometimes it would come on once, but then not re-activate once the water temperature dropped - just flaky all around. Po
  8. Hi there! We recently bought a house that came with a 14-year-old Tiger River Spa Bengal that appeared to be in excellent condition. It was set to 97 and the system panel showed "READY". And putting my hand in the water, the water did feel heated. I never had a hot tub before so I went to a local Hot Springs Spas dealer and they gave me a great run down of what I had to do. First step was draining and refilling. I shut down the power and drained it and removed the filter etc. I refilled the tub through the filter compartment. Once that was done, I put the filter back in and fired up the p
  9. Hi! I was wondering if someone could help me. My hot tub is 6 months old. I am having a few problems with it. It won’t heat up and when I have checked the manufacture instruction it says the filter may need to be replaced and will show an error message. However, the filter isn’t too bad and the error message is ‘SH’ or ‘5H’, which isn’t the error message for a filter replacement. I have also noticed that when I take off the cap to the air valve used to inflate the hot tub there is water pouring out of it. I have emptied the hot tub completely to see if there are any noticeable p
  10. My hot tub heater is leaking on one side of it on both pipes. What would anyone suggest to seal it or fix it. Do I need a new heater?
  11. Can anyone please help me with the model number of my Hayward Pool and Spa heater. Here is what I know....it is a natural gas heater, and I do know (from my research) that it is in the "H Series". Unfortunately California Pools and Spas put their name on it, so it doesn't say the model # on it like a normal Hayward does. Please help me identify it from the pictures.
  12. I am looking for a new (external) heater to heat my hot tubs, currently using a "Coasts st-11" 11kW single phase heater, but I can't find a matching model sold in the UK. Can anyone provide me with a source for this (or suitable alternative) heater sold within the UK?
  13. I recently purchased a Superior Spa hot tub used. Before buying everything worked as it should. Temp was around 98 when I went to look at it. Once hot tub was relocated, and filled, the heat would not get above 77 degrees when the temp was set at 95. I have turned the temp up to 105 and it won’t go above 81 degrees. I did some research and found it could be a possible flow restriction from the filter or a clogged pipe. I’ve also read to use a multimeter to check voltage at the heater terminals. I do do not have a manual for this tub and after looking on google it seem
  14. Hello, I have a Tiger River Caspian (2005), 230 volt, 50 amp. It developed a slow leak (5-7 days) that would drop the water level to about the bottom of the filter compartment intake. It was hard to identify the leak from the equipment compartment so we had a guy out who replaced all the check valves. Leak continued, so he replaced the Ozonator and the Heater. The leak was solved temporarily but from that time forward the heater GFCI would trip pretty often, which he just said to live with (I notice this seems to happen every time I top off the spa now). Within the year, the leak cam
  15. Hello, Looking for a little troubleshooting assistance for my 2010 HotSpring Jetsetter spa. This morning i noticed that my temperature had dropped from 100 to 90 degrees. Both the Ready and Power lights on the control panel are blinking in unison. I have tried resetting the spa numerous times by unplugging it and letting it sit for a few hours, same issue when i plug it in. I have removed the filters, run the pump to see if there was an airlock, but same thing. Filter are TriX and they are spotless so it is not a clogged filter. I have also run water through the grey standpip
  16. Family Friend's gave my fiance and I a hot tub for free and we've been trying to get it to work. It worked for the previous owners last summer (2017) but since we've inherited it we cant get it to work. It is an Advanced Spas Model: DS404STD (year: 2000). We got the pump and jets working but the heater won't heat the water up and it seems to be tripping the breaker. We removed the heater and turned on the jets and it didn't trip. The minute the heater is added back into the mix the breaker trips. As well, still not heating up the water. We bought a replacement heating element for the tub, but
  17. Just set up the spa for the season after been in storage over winter and I have a situation whereby my MSPA Reve JB-301 inflatable spa heater will switch to standby and control panel will power off after about 30mins while heating up the water. The temp has got up to 30 deg C, controller powers on and heater and filter comes on for about 30 mins then switches to standby. I have fitted a new filter and the water level is just below the maximum. Has anybody any ideas's why this would happen.
  18. I had been noticing this month that the control panel is getting a little harder to use, normally I go out and push the button for ten mins and let it run so I can test my water. Lately I have been having to press either of the buttons a few times before they respond. Four days ago I went out and my water was almost warm, I left it alone after unplugging the power, and searched Google for Classic F Jets work but no heat. I ran into something about the circulation pump, and I had forgotten to see if the water was circulating. I went out yesterday plugged it back in and saw the water circulating
  19. Hello everyone, I've had my 2012 hut tub since new and have had no issues with it... until this winter season. When the outside temperature reaches approximately -4F (-20C) or below, two things happen: Pump 2 engages and doesn't shut off. I have to manually turn it off. However, when I manually turn it off, it will turn back on when a) a set filtration cycle starts, or a call for heat occurs. The heater is not turning off when the desired inside temperature has been reached. For example, I keep my hot tub set at 101F, during a cold two week stretch we had the tub reach 114F becau
  20. Hi. I've got a 2012 Caldera Kauai. I had to remove the electrical service cable to install tub. I accidently removed the heater wires from the control box terminal block. Does anyone know where the correct positions are for the white and black heater wires?
  21. I bought a house with a pool four years ago. The pool system includes a Mastertemp 400 heater. The heater stopped working and makes a gurgling noise when turned on. I understand that this means that the heat exchanger has failed and is leaking into the combustion chamber. The heater is something like 10 years old. It seems at that age I should buy a new unit, rather than trying to have the heat exchanger replaced. Thoughts? A guy we like for the install will install another Mastertemp for half the price of installing a Raypack (won't have to do much pipe work). I've read tha
  22. The heater lights from what I can tell, then hot air starts coming out of the vent, then it gets going harder and even more air blows out of the vent (warm air), and then it eventually stops and the service light comes on. Anything I can do to resolve this?
  23. Ok, there are plenty of "blinking power light" threads on here but I'm trying to make sure I don't waste $ !! I've got a 2008 Tiger River Caspian and the hi limit keeps being triggered. I've replaced the circulation pump with a newer model along with hi limit and the thermistor. The circ pump flow seems fine- lots of bubbles. The filter is "reasonably" new. I disconnected the ozone a while back, but this problem showed up long after...When I reset the breakers, the tub gets reasonably hot but after a while it stops heating and the blinking power light starts; the DC17 LED on the IQ2020
  24. I recently bought a home which had a hot tub included with the sale. We finally got it up and running and have noticed it loses heat more than we expected it to. We are in eastern Canada and have had some nights down to -4C already. For example a night not long ago it was -3C and we had 4 bathers in the tub for approx 1 - 1.5 hours and the tub was down to 100 (from 104 set) when we got out. I left the cover off for another half hour after we got out to add chemical and the tub was then down to 98. One set of jets was running most of the time, 1 bather had the air turned on for most of the
  25. I inherited a 1997 Beachcomber Model 550 that is not heating but I wish it did. Here' what I know: -the motor is running normally and the pump is working fine, both are brand new -there are no error codes on the topside controller but the red heating status light does not come on -when powered up the actual temperature reading is 54F now. Was 56F yesterday which I'm assuming means the water temperature sensor is working -the temperature setting on the controller is set at 100F. I am able to raise and lower this setting but nothing changes in terms of operation -heater element r
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