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Found 2 results

  1. Hi we bought a new Bestway Palm Springs inflatable spa a week ago and everything was perfect the first day but since then when we activate the bubbles we get E02 error code for the flow. We have tried all troubleshooting online. Filters are not too dirty and have been cleaned daily, got the same error with replacement new filter, no kinks in tubes or debris in the lines, did a thermal reset but no change. Today we ran the spa with no filter and just the housing and after 2 mins of running bubbles the error code started, we then removed the housing totally and the code did not come on so this suggests to me there’s an issue with the filter housing. The membranes look ok and are flat against the sides as they should be. When the filter and heater are running without bubbles the tubes between spa and egg are full of water but when the bubbles start there are large volumes of air entering the filter. Strangely if we remove the housing then this does not happen and the tubes are full of water. If anyone has suggestions for what we could try it would be appreciated.
  2. Hopefully someone here can help me. I've got a 2006 Morgan tub. I can get the exact model number if you need it. Here's the issue I am having. When the tub is warming up, everything runs fine, low power/circulation mode, high power... everything. Tub heats up fine. However, once the tub gets up to temp and goes into low flow mode, it shuts down completely. Then when the temp drops below what it is set for I can hear the pump hum, but I get zero flow. After a few seconds the tub shuts itself down and I get the three flashing dots on the display. I've checked for air lock and replaced the filter, so those aren't the problem. For example: If the water temp reads 95 and I set the temp for 101, everything works fine. I can press the pump button to cycle between high and low flow. If I put it in low flow, it heats up, reaches the set temp and shuts down. When the temp drops below 101 I hear the motor hum, but it isn't turning and there is zero flow, till it shuts down and throws an error code. I thought maybe the capacitor, but low and high work fine when it is trying to reach temperature. I hope that makes sense. Any ideas would be very much appreciated
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