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  1. So, at our states fair, "The Big E" (Eastern States Exposition) - The New England fair - Jaccuzzi + Sundance (Jelly Belly), Master Spa (not an expo, just themselves), and some other brand MAAX SPA's were all there with a few tubs running and each had a tent with ~20 tubs on display. All three wanted to ask withing 30 seconds, "...how much are you looking to spend and are you looking to buy today..."; well at least they were up front huh? Ha. Let me tell you, my wife and I have looked at these shows for over 10 years, We have talked about buying one for a very long time. Over these years we have seen the price of tubs steadily climb. Ten years ago 3-6k was the generic range. This year 6-9k was the generic range. Now what I dont get is why these things are so expensive (I mean this in gest). it is a tub, with holes drilled in it, and tubing attached to the holes through a pump and a heating and a filter unit. thats about it. not much more to it. You put water in it, maintain it, and it will serve its useful life - or will it? I work as an engineer. I view this as a luxury and keep that in mind when considering a purchase. I get that it mainly comes down to material material material (and quality therein); qualiy in materials, in company support, and overall design. After looking at the Master Spa's (and window shopping for 10 years), I dont see why people hate Master so much on this forum (strictly from a design perspective). I look at the guts of all the brands I have seen over the years and the guts of the Master. To be honest, I dislike them all. With respect to the Master, they weld their frame and powder coat it. The shell is no thicker or thinner than competitor 'x', their jets are a fair solid design when compared to most every other style I have seen. They have pumps, an as a mechanical component, its going to die some day (preferrably more than 5 years of use). They run a circulator 24/7 (yuck) but this is a hot tub, and is expected to sit in freezing weather. Now all that said, they do have a warranty, and in researching it, and talking to people, they do resolve most complaints. Now we talk price, their sales persons were a joke. I was astonsihed, but when we talk $, they inflate their starting price, then drop it down to make it sound good - in the end, its as fair of a price as anyone else is charging in fact, I did get a slight deal. My tub is being "factory built" and delivered. I need to finalize my 3 day commitment and swallow the decision. So all this said, and flame retardent gear in hand - speaking only to the item in hand, not the sales people or dirty tricks used to get a consumers money, why (factually in current like kind design) is this product less quality than caldera, jacuzzzi, sundance, etc? Shoot--> &(thank you)
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