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Hi there! We recently bought a house that came with a 14-year-old Tiger River Spa Bengal that appeared to be in excellent condition. It was set to 97 and the system panel showed "READY". And putting my hand in the water, the water did feel heated. I never had a hot tub before so I went to a local Hot Springs Spas dealer and they gave me a great run down of what I had to do. First step was draining and refilling. I shut down the power and drained it and removed the filter etc. I refilled the tub through the filter compartment. Once that was done, I put the filter back in and fired up the p