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Found 2 results

  1. Hi, I recently got a used Master Spas, Legend Series. As soon as the hot tub exits priming after turning on it trips the breaker. So I started unplugging stuff. When the circulation pump is unplugged, everything works. All jets work, light, no error codes etc. As soon as I plug the circulation pump into the board it trips. I ran a test by connecting the circulation pump to a gfci outlet and it runs fine. Didnt trip the outlet gfci. Before I go and buy a new circulation pump I'd like to know if it's the root of my problem, or could it potentially be the heater (even though it seems to be fine) or even the circuit board itself.
  2. I've been shopping for a hot tub for about 3 weeks. I've scavenged this site for general hot tub advice and info on reputable brands. I've concluded these three things: 1. A dependable dealer is as important as the quality of the manufacturer. 2. A wet test is a must. 3. Master Spas is not held in high esteem. So far I picked out a Jacuzzi LX-L. I'm about half way between two dealers. Neither have it in stock, so I have to wet test a different model, and I don't really know if I'm going to like the finish of the tub when it comes in. The LX-L is feeling like a bit of a leap for me. I have a Marquis Dealer who can offer me a wet test in a Vector Series tub, but they don't have a Signature series in stock to wet test. They also don't have a cabinet I like. I found a Dynasty dealer in my area with a sterling reputation. Although I can't find a lot of information on Dynasty on this site, the sales person tells me he only has a 2% service call rate on warrantied tubs. I really like their stacked stone cabinet and would be tempted to order one now, but they can't provide a wet test. He said their facilities don't meet Houston city code for wet testing. I'd be completely breaking the wet testing rule if I buy this tub. Meanwhile Master Spas has a warehouse stocked full of tubs 30 minutes away. They have a stone cabinet I like, and they are willing to pull any tub I want for a wet test. I've questioned them about warranty work. They said they bought out the franchised dealer in this area and have retained her on contract to service their tubs. I keep coming back to Master Spas because they have models I like and the stacked stone cabinet options I like. Can anyone speak to their general quality while ruling out their sales model? Is the Balboa equipment reliable? Is this a tub that will last 10 years if maintained properly? Thanks in advance for input!
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