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Found 4 results

  1. I have a brand new spa (400gallon), 2 pump system. Pump 1 is a 2 speed, pump 2 is off or on with a high speed or off. My pump 1 works great and has never failed. My pump 2 will work for a while and stop pumping or making noise after 30 minutes or so. (I’m not talking about the automatic timer that stops it). Pump 1 will still be running on high but 2 just goes silent. It still shows on the electric panel that it’s still on but clearly not. I can turn it off and on and it’s says so on the panel. No error codes. The panel has no clue that anything is amiss. After about an hour or 2 it will work normal again and then repeat. I have correct voltage coming to the hot tub. 220volt, 6 gauge (4 wires) from breaker to sub panel and to hot tub. The only thing I can come to a definitive answer is the pump is overheating. This hot tub is 4 days old and it’s great when it works. Luckily pump 1 runs half the jets and I can still use that side of the tub when pump 2 fails and the other half of the tub jets are nonexistent. I’d greatly appreciate insight from anyone or someone who’s dealt with this before. I’ve seen others have this issue as well dating back a few years. I will check the pump/motor to make sure there is no debris like insulation bunging it up. It’s brand new and there are no leaks. It’s a Barefoot Spa Pagani Premium X Hot Tub
  2. Hi everyone, Hotspring Flash spa owner - 1 year. Great spa. During my last change of the Freshwater cartridge, following the on-screen procedures, as the pump turn off there is always a slug of water than exits the tub from the black hose 'port' located on the bottom wood trim under the skirt (I'm not sure what else to call it - I can't find the 'port' on any of the schematics). Anyway, this time after changing our the cartridge, that port now 'leaks' small amounts of water at various times. I'm assuming when the circulation pumps kick on at various times during the day. It's not a large amount of water, but never happened before and it should not be happening now. I removed the panel and the internal compartment was bone dry - I couldn't even tell where the tubing from that port originated as it's underneath the compartment. Has anyone ever experienced this? Also, what is that 'port' called? Thanks, Matt
  3. We have a 2200 gallon Hot tub that when the Jets are turned on for the first time after the circulation pump has been turned off and back on for whatever reason, it makes the water Milky for a short time. It is fine after that first start. We dump the water once a week and all chemicals are typically in the ideal range. What could be the cause of this? This has been a fairly recent development. We had to replace some laterals in the filter and change the sand but the issue with the Jets was occurring before that. Appreciate any and all help.
  4. Hi, new to this forum but have been reading and gaining alot of information from everyone. We have a Sweetwater Bahia purchased in 2003. It was doing fine up until 2 years ago, aside from a blown bulb and a blown heat element (or something that wouldn't allow the heat to raise) that had to be replaced. 2 Octobers ago I went to check on the chemicals and the water was freezing and we couldn't get any temps. I was getting several error codes. Well needless to say, we were broke at the time and couldn't afford the $150 piece again so we let it sit. We got lazy and eventually forgot about it. That following March, we decided to open it up and change the water and deal w/the fix. Well, there was half the water and when we filled it, we heard water pouring between the shell and the walls. Idiots, I know! Assumed PVC piping had cracked due to freezing, thawing, etc. I was beyond frustrated and well now, sits an empty hot tub in my back yard. We're in the Boston area and originally purchased it from New England Spas. They told me it will be at least $150 just to come out and look at it. Nevermind the price to fix any issues. The family would love to get back into the world of hot tubbing. I'm wondering if all these issues would be worth the fix or should we just dump this one and start from scratch? Can we get any deal to trade ours in for parts, even if it's nominal? Does anyone know anything about New England Spas, are they decent to deal with or is there a better dealer we should use? Also, my brother is a plumber and works with PVC all the time. Can he do the work instead of calling out someone who just deals with hot tubs and will probably charge me a small fortune? Thanks for any advice!
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