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  1. Hi team! I have a balboa hot tub. I have had to replace the heater twice in the last 8 months. I know that this shouldn’t be the case. They seem to last 4-6 months before blowing (trip the board and ohm tests show no current running through element). They don’t seem to show any obvious sign of damage, maybe just a bit of white and green around the connections. Does anyone know why the heaters don’t seem to be lasting too long? I am about to order another heater but wondering if I need to check or replace any other parts? could poor water health cause this? Your help would be greatly appreciated! Many Thanks
  2. So we are trying to start our hot tub after a couple of years of it being off. We filled it with water to prime it, we tried turning it on on the fuse panel. We get a code of the top screen panel saying “Pr” and the heater is making a clicking sound like a turn signal in a car. VS501 Balboa IMG_3394.MP4
  3. I have a 120V 05 or 06 Tiger River Bengal Spa that the heater will shut down intermittently on. If I unplug it and wait a few minutes and plug it back in it starts back up fine and may go for 2-3-4-X days and then it shuts down again. The indicator I get is the blinking power light on the control panel. If I check the circuit panel the only lights that are lit is the D17 LED which is red. I'm the original owner and we have not had any issues until last summer when it started doing this. Because of this we didn't use it much and all I did was make sure I rest it every few days so it didn't freeze over the winter. I've had a tech out to look at it - he first told me it was a flow issue because of slime in the lines and told me to run Clean Start through it, clean the filter and drain and restart. He said that would take care of it. I did that and it ran for 3 days and the heater shut down. I called him back out and he said he couldn't figure out why it was doing this but changed the circ pump to see if that helped. It didn't - it ran for 4 days and shut down. When it's working the Hi Limit Light is red and the Heater Power light is green and no other lights are on. I have little confidence in the tech that has looked at it and am notgoing to keep paying for service visits that don't do anything. Like I said when it's shut down the only light I get is the D17 LED. Is there something about this that tells me anything?
  4. I got a used hot springs prodigy H from someone. I finished hooking it up yesterday and filled it through the filter housing with a hose. It ran perfectly fine, heated, jets all ran fine. I put system flush in to clean out the jets since it had been sitting. I then drained the water out. When I refilled it, I thought it would be smart to siphon water through a hose from my pool so it would start out clean, I did put it into the filter housing, but slow flow with the siphon. When I powered up the spa again, you could hear the spa start up then it stopped and the control panel red light started flashing and nothing was operative anymore. I turned the power off overnight, took the gray standpipe out, put a hose down in the hole and covered with a rag around the hose, turned the hose on and it forced a big air bubble out the bottom return and I let that water run for about 30 seconds. Put pipe and filter back in and turned on power and it still blinks red, now it doesn't even sound like it tries anything, it will start blinking within 5-10 seconds. I don't think my heater has a reset button, I couldn't find it anyway. Any ideas?
  5. Hi All, I'm nearing the point where I turn this tub into a planter. I went out to test the water for NYE festivities, and while the temp was set to 89, the actual temp was 84. The 24 HR circulation pump was running strong. I removed the control panel cover and opened the spa-pac and I could visibly see one of the connections to the heater sizzling/arcing. I shut down the GFCI immediately and took these pictures. I can't be sure how long this was happening but I haven't opened the cover in 2 days. It may have been going on for a while. This is a Thermospa -Manhattan (not sure that matters), with a balboa board and heater. I'm assuming the board has been ruined, but can someone give me a better sense of what might have been damaged? I actually have a spare board that came with the tub. Any thoughts as to a cause? I've been running this heater for a few months now with no issues at all. I don't see any water damage on the board and everything is dry under the tub. Does the heater need to be replaced? How do I check on the heater's state. I'm so frustrated right now. I need to settle down and think clearly. It doesn't help that here in MA we are approaching deep freeze weather so I need to fish or cut bait with this repair, else risk the water freezing. No such thing as a 'free' hot tub. And I just got the bleach/dichlor method down perfect. Thanks, Rob
  6. Details: 2001 Cal Spa Genesis 110v Last week I installed a new 1.5 hp hydromaster motor/pump with new unions, new flow switch, new Clear Blue Ionizer and a new filter When I first turned it on, it heated to 104. The next day I went out and it was 100 and the heater light wasn't on but the water was circulating as if it were heating. I got in and ran the pump on hi and adjusted the temp. When I turned the jets off the heater turned on, but the next morning it was off again. I unplugged it and it didn't heat when restarted. Pump is running, as it would when it is heating. I cleaned the filter, ran it without the filter, cleaned the in tub strainers, checked for air lock, adjusted the switch, disconnected the switch and still, it won't heat. I also ran a jumper wire between the flow switch connections and got the FL code. Reconnected the switch and no code. The cover is keeping the heat in really well, so I don't think it's losing heat and can't keep up. Any ideas on next steps are greatly appreciated!
  7. Hi All, I am a new member and in need of some help. I have a 2 year old Jandy LRZE 250 natural gas heater, wired for 220V, that will not stay lit. The problems began the first year of use, just after the warranty expired and have continued to worsen. The igniter glows bright orange, the gas valve energizes and the heater lights for 3 seconds then turns off. This cycle continues 3-4 times then I receive an error message "Ign Fault" Eventually the heater will light, but this can take anywhere from a few minutes to several hours. I have read through the formuforums and found the flame sensors are problematic. I inspected the flame sensor rod. It appeared a bit crusty, so I cleaned it. No help. I noticed the wire attached to the flame sensor had several broken strands, so I replaced it to no avail. I have read elsewhere the ignition control box is a common problem, which was also replaced, with no improvement. I had the plumber who installed the gas line check the gas pressure. He "says" it is within specifications. I was not present when the test was done so I do not have numbers. I have inspected the heater for debris which may restrict airflow, as noted in the user manual. No restrictions were found. Any thoughts? George
  8. My hot tub only heats for a while then stops it will not reach the selected temperature. Do you think it’s the thermostat I need to replace?
  9. Hey when powering up my spa after being shut off for refilling. A message comes up on the top screen “J29” then says priming. once the normal spa screen comes up the message of “possible freezing conditions” appears. And pumps cycle on and off. the j29 is a jumper message and in the manual it says shortened durning power up and heater will not run until J29 is no longer shortened anyone have any suggestions Thanks
  10. I have a 2003 Catalina spa. After a power outage, the spa keeps giving the OHH error code. When I flip the breaker, wait a few minutes, then flip on, the spa goes into prime mode, but within a few minutes throws the OHH code again and shuts down. The water is cool, so I know it's not truly overheating. I have replaced the M7 sensors as that was the first issue after power was restored. I found that one of the sensors had gone out. I've checked the flow and it is good. Another article I read here mentions a diode being bad on the circuit board. How do I locate and repair this diode? Thanks in advance for any help!!
  11. I just picked up a 1998 Dakota Skyler with a 4kW heater controlled by a Balboa LiteLD CCAJ board. The heater wasnt working, was corroded... I replaced it with a new 4W coil. Still no heat. Temp probe is good, pressure sensor is good. I'm wired on 240V. Pump works on both speeds. Supply AC is correct. Heater measures 120VAC above ground on BOTH sides when call for heat is on (heat light on panel on). Both sides of heating coil are 120 V above ground, 240 V above black, and 0V above red. Thus 0V across the heater coil and no heat. So both sides of the coil are electrically connected to red and no voltage difference across them. I pulled the board out. It has 5 relays. The coils on 4 of them measure about 260 Ohms each, and one shows no continuity. Thus I presume a bad relay (th ed relay that connects to one side of the heater coil). The contactors on the relays work fine, as each tested well with a meter. I reinstalled the board and manually tripped the relay that I suspect is dead. However that did not change the voltage readings across the heater as I hoped it would. I've ordered a couple new relays. But I could use some advice!! What can anyone recommend? It would be much better with heat!! Thanks much!! Eric
  12. Greetings pool gurus, Hoping to get some clues as to what's up with an older Jandy LXi heater that's not working consistently. Been in my house for about 5 years - pool and equipment came with the house, and was clearly a few years old at that point. Heater outdoors, but in a covered area so it's not getting rained on. Use the heater for integrated hot tub. Heater has been flaky the entire time we've been here - sometimes it would light, sometimes it wouldn't, sometimes it would come on once, but then not re-activate once the water temperature dropped - just flaky all around. Pool company we contracted with for service at the time could never make it work right; threw parts at it, called it "repaired", but the next time we'd go to use it (often weeks later), it would act up again. Most recently - wouldn't light at all, period. Checked resistance on the igniter; supposed to be between 40 & 75 ohms; was at 76 ohms one time, and 74 the next. Swapped it - seemed to help; lights the first time *consistently* now. Unit comes up to temperature, but will not re-ignite; ends up timing out after 3 tries, I get my ignition fault, and three flashes on the ignition control module. When this occurs, I *am* seeing the glow through the window on the side of the unit, so the igniter seems to be online. Replaced the flame sensor rod; it had a fair bit of residue on it - cleaned it first; no change, so swapped it. No change in behavior with the new sensor. Pressure sensor was replaced recently by my pool maintenance guy before I did the above - (he works for the old company, and has buddies who help with repairs) - it looks fine, both hoses are new - no obvious issues there. Would this be related to a fusible link issue, even though I'm consistently getting the ignition fault error message? Could it be the incoming airflow needs to be adjusted a bit, in that once the heater has been on for a while, the mixture needs to be slightly different to allow for the subsequent rounds of ignition and heating? I don't have the tools to measure the plenum pressure unfortunately. Open to any suggestions on what to check next; kind of a pain since I can't just do testing right off the bat - gotta let it heat up, cool down, and wait for that second attempt at heating. Unit is on propane, and has a dedicated line that's for it, a 900 square foot outbuilding, and a patio fireplace - neither of the others are in use when this occurs, and no issues with either of them. I'm stuck since the error is consistent, not pointing to other sources - appreciate any additional testing ideas or suggestions!
  13. Hi there! We recently bought a house that came with a 14-year-old Tiger River Spa Bengal that appeared to be in excellent condition. It was set to 97 and the system panel showed "READY". And putting my hand in the water, the water did feel heated. I never had a hot tub before so I went to a local Hot Springs Spas dealer and they gave me a great run down of what I had to do. First step was draining and refilling. I shut down the power and drained it and removed the filter etc. I refilled the tub through the filter compartment. Once that was done, I put the filter back in and fired up the power. Control panel, jets, light came on fine but the heater didn't seem to kick in. The water remained at 78 even after hours of waiting. So I start googling. I tried removing the filter. I rebooted a few times. I removed the panelling and checked under the hood. There was a "Heater Reset Switch". I punched it and I did feel a click. I thought I figured it out but alas, the heater still wouldn't kick in. The switch didn't trip, though. I'm unable to reset it again at this point. Anyway, I opened up the box containing the board. Something called a "D9" is blinking RED. A "D10" is solid green. "LIM OK" is solid green. And "HTR ON" is solid red. I kinda assume that that guy means "heater on" and should be solid green... I took some photos: https://www.icloud.com/sharedalbum/#B0gGVfZ2vG3CaDy I have a service guy come on Tuesday, but I'd love to fix it myself and cancel the appointment. The question is, can I fix it myself or does this require some advanced skills. Any tips would be greatly appreciated!!! Thanks!!!
  14. Hi! I was wondering if someone could help me. My hot tub is 6 months old. I am having a few problems with it. It won’t heat up and when I have checked the manufacture instruction it says the filter may need to be replaced and will show an error message. However, the filter isn’t too bad and the error message is ‘SH’ or ‘5H’, which isn’t the error message for a filter replacement. I have also noticed that when I take off the cap to the air valve used to inflate the hot tub there is water pouring out of it. I have emptied the hot tub completely to see if there are any noticeable problems and I can’t find any. I was just wondering if anyone could give me advice on what to do The hot tub isn’t a popular brand and I bought it from Studio. The brand is called Aqua Spa and the hot tub is an Aqua Spa Deluxe. thank you!
  15. My hot tub heater is leaking on one side of it on both pipes. What would anyone suggest to seal it or fix it. Do I need a new heater?
  16. Can anyone please help me with the model number of my Hayward Pool and Spa heater. Here is what I know....it is a natural gas heater, and I do know (from my research) that it is in the "H Series". Unfortunately California Pools and Spas put their name on it, so it doesn't say the model # on it like a normal Hayward does. Please help me identify it from the pictures.
  17. I am looking for a new (external) heater to heat my hot tubs, currently using a "Coasts st-11" 11kW single phase heater, but I can't find a matching model sold in the UK. Can anyone provide me with a source for this (or suitable alternative) heater sold within the UK?
  18. I recently purchased a Superior Spa hot tub used. Before buying everything worked as it should. Temp was around 98 when I went to look at it. Once hot tub was relocated, and filled, the heat would not get above 77 degrees when the temp was set at 95. I have turned the temp up to 105 and it won’t go above 81 degrees. I did some research and found it could be a possible flow restriction from the filter or a clogged pipe. I’ve also read to use a multimeter to check voltage at the heater terminals. I do do not have a manual for this tub and after looking on google it seems the company is out of the UK and for some reason no info will load on their website. Questions: Does anyone have any info on where I can obtain specific information on my model of hot tub? Get a manual? Had anyone had a similar issue as I, to help troubleshoot my problem? Thanks for reading.
  19. Hello, I have a Tiger River Caspian (2005), 230 volt, 50 amp. It developed a slow leak (5-7 days) that would drop the water level to about the bottom of the filter compartment intake. It was hard to identify the leak from the equipment compartment so we had a guy out who replaced all the check valves. Leak continued, so he replaced the Ozonator and the Heater. The leak was solved temporarily but from that time forward the heater GFCI would trip pretty often, which he just said to live with (I notice this seems to happen every time I top off the spa now). Within the year, the leak came back and again it stops at the exact same spot (top of filter intake compartment, which is also bottom of upper bench and at bottom of first jet counterclockwise from filter). I'm perplexed - would like to give this a shot myself, as it doesn't seem like a new jet leak given it's duplicate of before, but I don't want all my spas guts replaced by this dude for another $1500 only to have the ongoing GFCI trip as well, potentially, returning leak. On inspection, I do not see any leaking water around the heater. Does this sound like a check valve somewhere? Any thoughts more than welcome! Thanks.
  20. Hello, Looking for a little troubleshooting assistance for my 2010 HotSpring Jetsetter spa. This morning i noticed that my temperature had dropped from 100 to 90 degrees. Both the Ready and Power lights on the control panel are blinking in unison. I have tried resetting the spa numerous times by unplugging it and letting it sit for a few hours, same issue when i plug it in. I have removed the filters, run the pump to see if there was an airlock, but same thing. Filter are TriX and they are spotless so it is not a clogged filter. I have also run water through the grey standpipe to try and remove any air bubbles. My cir pump developed a crack last month and i replaced it at the time and all was working fine. The cir pump is running fine, the lights and the jets work, just no heat. Trying to determine if i need a new heater or another new part related to the heater. Any help or suggestions would be greatly appreciated. thank you so much. jv
  21. Family Friend's gave my fiance and I a hot tub for free and we've been trying to get it to work. It worked for the previous owners last summer (2017) but since we've inherited it we cant get it to work. It is an Advanced Spas Model: DS404STD (year: 2000). We got the pump and jets working but the heater won't heat the water up and it seems to be tripping the breaker. We removed the heater and turned on the jets and it didn't trip. The minute the heater is added back into the mix the breaker trips. As well, still not heating up the water. We bought a replacement heating element for the tub, but it hasn't seemed to solve either problem. We had a local Spa Service come out and take a look but they took one look at the age of our tub and refused to get involved because of the age. We've already sunk $400 into this (moving it and hooking up the electricity) so we don't want to give up hope. Even if we can get one year out of it, it'll be worth it. But right now it's an expensive lawn ornament. Any thoughts or suggestions would be GREATLY appreciated. We have NO idea what we're doing - neither of us have owned a hot tub before so we're flying a little blind here. We get married in November and it would be such a gift to get this thing running by then so we can relax after the wedding. Thank you in advance for any suggestions!
  22. Just set up the spa for the season after been in storage over winter and I have a situation whereby my MSPA Reve JB-301 inflatable spa heater will switch to standby and control panel will power off after about 30mins while heating up the water. The temp has got up to 30 deg C, controller powers on and heater and filter comes on for about 30 mins then switches to standby. I have fitted a new filter and the water level is just below the maximum. Has anybody any ideas's why this would happen.
  23. I had been noticing this month that the control panel is getting a little harder to use, normally I go out and push the button for ten mins and let it run so I can test my water. Lately I have been having to press either of the buttons a few times before they respond. Four days ago I went out and my water was almost warm, I left it alone after unplugging the power, and searched Google for Classic F Jets work but no heat. I ran into something about the circulation pump, and I had forgotten to see if the water was circulating. I went out yesterday plugged it back in and saw the water circulating. Left it plugged in this time. Today I found something about the Hi-Limit Thermistor, so I went out to find it and see if I could see anything that looks odd about it so I might know if its having a problem. I noticed a white crust on the outside of one of the Thermistor, So I took a picture of it. I am not sure what one is what so the one with the white crust on it is the one at the far end. I also noticed that the plugs on the other end of the wire are very loose and floppy. Heater going bad or Thermistor going bad? After I took the photo I decided to feel the water and it is warm again. Did I reset something by unplugging ? Also this link has a photo of the other side of the wires, I see bare covered wires on one of the plugs does this need to be addressed? http://img.photobucket.com/albums/v198/itsmeab4u/Hot%20Tub/IMG_20120727_144750.jpg
  24. Hello everyone, I've had my 2012 hut tub since new and have had no issues with it... until this winter season. When the outside temperature reaches approximately -4F (-20C) or below, two things happen: Pump 2 engages and doesn't shut off. I have to manually turn it off. However, when I manually turn it off, it will turn back on when a) a set filtration cycle starts, or a call for heat occurs. The heater is not turning off when the desired inside temperature has been reached. For example, I keep my hot tub set at 101F, during a cold two week stretch we had the tub reach 114F because I left it for a couple days and didn’t manually turn off. If it's anywhere above approximately -4F (-20C), the hot tub operates as expected. Calls for heat at the right times, goes through the filtration cycles correctly, etc. I tried changing the filtration cycles to see if that does anything... which it didn't. I've reset the system, still didn't do anything. So I guess what I'm looking for is some suggestions on how to troubleshoot this. Don't know if it's a board issue, pressure switch, heater, etc. I've tried Googling this issue and I haven't found anything similar. Outside of moving to a warmer climate, please help! Here's some additional info: 2012 Sundance 680 Series Two pumps - Pump 1 and Pump 2 (no circulation pump) Here is an excerpt from the manual that may be of interest: Approximately two minutes after power is applied to the spa, the first filtration/heating cycle turns on pump 1. With two pump models, an automatic five minute “blow-out” function also activates pump 2 for a period of five minutes to flush all lines. Then, after five minutes, pump 2 turns off and pump 1 continues to operate for the duration of the cycle. Thank you.
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