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Hi everyone, I live in Toronto and have narrowed down my choices to the Sundance Edison and Hotspot Rhythm but can't seem to decide which one is better based on a few angles: 1. Insulation - which product has better insulation? 2. Reliability and operating life - which product lasts longer and seldom breaks? 3. Parts and repair - if the product breaks, which one is harder to look /afford for parts & service? 4. Filtration system - which is better CLEARRAY® UV-C Technology + Filtration or FROG® In-Line Cartridge Ready? 5. Monthly costs - which product is more expensive to maintain with having to purchase supplies for filters, chemicals, etc? Appreciate any help and information you can share. I'm looking to finalize my decision in the next 2 weeks. Thanks! Ryan Toronto

I cannot remove the inline Frog cartridge holder from our Caldera Kauai spa. In the past, to change the bromine and mineral cartridges, I first unscrew the cap and set it aside. I then press down and turn anti-clockwise the cartridge holder and it releases and comes out. I can then remove the old cartridges and replace them with new cartridges. I then put the cartridge holder back in the spa, line up the arrows and turn clockwise to lock it in place. I then screw the cap back on. Today, I am still able to unscrew the cap and set it aside. But when I press down on the cartridge holder nothing happens. It is stuck. How can I get it unstuck? It has worked fine for 5 years. This is the first time I have not been able to remove the cartridge holder. The jets are off when I do this activity.

We are new to hot tubbing. We recently switched from a chlorine frog system to a bromine system. I have tested it twice and it is regestering 0 on my test stick. I moved it up to a 6 and it’s still 0. Any advice would be helpful! It’s also full of suds.

I have a 6 month old Artesian Nevis spa which appears to have ozone and UV sanitizers installed since the lights for those are illuminated on the panel and there are little bubbles coming out from the footwell like the service tech at the dealer said there would be. I also have a Microsilk system which produces the tiny oxygen bubbles. When I got it, we filled according to instructions using a dichlor system. No issues and kept the chlorine pretty minimal, adding more after each use, since we always showered first and went in au natural. I had to go out of town for 3 months, so turned the heat down to 50 (although ambient temp was high enough to probably keep it at 65 at least) and switched to bromine floater with the nature 2 stick, which seemed to keep things nice the whole time. Drained and cleaned it, soaked the filters (which still looked brand new) in vinegar and water overnight, refilled and decided to try the Spa Frog system. I used the start up packet which came with the spa frog kit (PH and Alk and hardness all good) and dialed the bromine to where it was suggested. The next day, no bromine reading, so I figured I would stick the floater with bromine tabs in the tub to help it out since I had read about others needing to do this. Left it for a couple of hours with the floater open about an inch and took a soak. I don't remember testing the water before I got in, so i'm guessing I didn't! After soaking for 20 minutes (my max time) I did my usual routine of emptying my bladder and showering. Two things happened. My eyes burned like crazy in the shower once water hit them. I thought maybe I had gotten shampoo in them, but this was really painful and took ages to wash out with water and soothing eye drops. A few minutes later, my whole urinary tract was irritated and painful, radiating to my lower back. Saw the doctor since I was worried about a possible UTI, but nope. Just irritation and inflammation. So I am wondering what it is that triggered this. I don't seem to have a bacteria problem since the bromine levels seem to stay up well over two days without the floater in the tub and no use. I had used a bromine floater system in my last hot tub with no problems. Could it have been the start up packet chemicals that came with the Spa Frog? I didn't add any MPS until after I had gotten in that first time, so that wasn't it. Do people have a reaction to the silver in the frog system sometimes? I wear silver jewelry with no problems. Or was it likely that the bromine level was just too high after two hours of the floater plus the frog? I did leave the floaters in the tub with me for about 10 minutes, since they stayed in their own corner, but I know i should have probably taken them out. I was thinking about flushing, draining and refilling the tub and switching back to dichlor, but thought I would get some feedback before going through all that in case it's just chemicals that needed to burn off a bit. Thoughts?? Thanks! I am dying to get back in the spa but afraid to until I have some answers and a decision.

I am buying a fiberglass pool and trying to decide on the best sanitizer that is pet friendly. I have a black lab who inherently swallows a fair amount of water while in the pool. I realize that the salt generators produce chlorine, but at lower levels than a traditional clorinator. But are the salt and chlorine levels safer for a dog than traditional chlorine and mineral (copper/silver) ? The mineral cartridge based systems, such as Frog, are supposed to purify the water, but still require some levels of chlorine for sanitation. At first, I was going to pursue this approach, but I have not been able to find enough information to convince me. Any advice or guidance on the best sanitation and safest for dogs ?