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Found 2 results

  1. Hello! A few days ago I noticed the control panel on my Caldera Utopia Naigra spa was blacked out and not functioning. After resetting the power, the panel booted to a service menu but nothing on the screen can be selected. Below is everything on the screen and attached is a picture of the panel. Anyone know how to get past this? System Menus Re-Calibrate Touchscreen Service Menu Eagle Version: EU2.03 CalderaSpas ACK FW Version: TU2.00
  2. Hello, we were recently "gifted" an old Morgan Hot tub, and we were told that it was working. However, we're having some issues with it and we're trying to figure out how to fix it up! It hasn't been easy because we've never owned a hot tub before, plus this one is quite old and hard to find resources online. This is an S Class system. The spa turns on..and all the jets and lights work. The filter is brand new. However, we get a #32 flashing on the display along with flashing lights above it..We are not able to set the heat as it will go back to 32 after we enter a different number. Then, after lots of research, we finally discovered how to slowly turn the top of the pressure valve with a screwdriver until the heater clicked. At that point, all the flashing lights on the display stopped completely..but the #32 is still on the screen..and if you type in a temperature..it will stay on it for a second..then go back to the #32. The heater is not heating up at all..we waited a good while and confirmed this by touching the heater. There is definitely water flow through it, as the jets work nicely and we can feel and see the water flow through the heater. We also can't properly read the digital display buttons, because some of the writing is worn off, nor can we find any instructions or guidance online about how to use this particular panel. So we don't know if it has any type of settings, like Standard, Economy...etc... or how/if we can clear orl reset the display. Plus we have no way of knowing what the 32 means. Any information on the panel or this issue would be greatly appreciated! We actually ordered a new temperature sensor. We're not sure if this will help, but it seems to be the likely problem if the blinking light errors were resolved after adjustment to the pressure gage..so the circuit board seems to detect the pressure gauge..so we think that leaves the sensor...we did unplug and replug in everything into the circuit board as well as clean the leads..but that hasn't helped. Other than that, the spa works great! The motor runs well, and all of the jets come on. If we could just get it to heat..and figure out the #32 and display..we should be good! Any information at this point would be so very helpful, because finding any information online has been almost impossible! I'm including pictures of our box and our control panel. Please let me know if you see any immediate concerns! (please ignore the one picture where the brown copper leads aren't connected to the pressure gauge...that was resolved.. along with the adjustment of the gage to get the heat to click on. We heard a click..the flashing lights went away (But not the #32) but it still didn't heat at all. **Also..if anyone requests that we access the jumpers, can you point out their location? On the diagram it looks like they are below or underneath the white paper that says enclosed. If that opens..how so? Do we have to remove the paper? Or, are the jumpers accessible in a different place.. it'd be great if you could circle any areas you're referring to in your answers if needed. Thank you so much in advance! 🙏💙
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