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Found 4 results

  1. Hi all, We recently got a 2004 Caldera Spas Utopia Geneva from some friends, built a deck and had it wired up but I'm having a problem. After turning both the 30 and 20 amp breaker on, the spa starts up. The 'LIM OK' light comes on and the 'HTR OK' as well. The circulation pump starts working and after 5 minutes it goes into the auto clean routine. The air blower starts and runs for a minute but when Jet 2 turns on low it trips the 30 amp breaker after a second or so. If I manually start Jet 1 or 2 it trips near immediately. I released the union on top of both pumps and only found one to have a small amount of air in it. I know several have stated disconnect each component and then try but if the air blower and heater can start without tripping either the 30 or 20 could it be one of those? I'm just puzzled as to why both pumps would be bad. As a test the electrician bypassed the 30amp GFCI breaker and wired the 10AWG lines directly into the main 50amp feed coming into the subpanel. The pumps will run fine that way but it's not a permanent solution. Does this point to a GFCI issue? The load neutral is connected to the 30amp breaker. The only wiring deviation is a convenience GFCI outlet wired off the 20amp breaker. The electrican says he tried running it with that disconnected with no luck but I wasn't standing over his shoulder at that point. We know the tub was sitting for some time so the goal was to run it long enough to heat the water and then use a jet purge and drain afterward but if I can't get the jets to run without tripping. So that's not an option unless I go back to that 50amp GFCI bypass just for cleaning if that's recommended. I know you guys get a lot of random drop-in 'Help' questions but any advice or direction is helpful. At this point we have several thousand plus dollars into a non-working hot tub.
  2. Hi, The GFCI is tripping right away when I turn on the breaker. I do hear a click coming from the control box when I flip the breaker ON. I have disconnected both pumps, the ozone and the heater but still get the same result. I have checked the GFCI breaker by disconnecting all load, flip the breaker ON, and the breaker stays on. Any ideas? Thanks, Kevin
  3. I have a Legacy Whirlpool Enterprise VS that I purchased in 2011. The tub is hooked up directly to a dedicated 50A GFCI breaker. About 5 seconds after power is supplied, the breaker trips. I have tried troubleshooting the source of the issue by isolating each component one at a time and powering up the tub in between each disconnect. No matter which component is connected, the breaker trips. Even when all of the components (including the heater) are disconnected from the circuit board, the breaker will trip. Each time power is supplied, a few seconds pass, and I can hear something click in the control board. Immediately following the click, the breaker on the house trips. I have tried replacing the breaker, and the same problem exists. When power is disconnected from the control board the breaker does NOT trip, which leads me to believe the problem is indeed within the hot tub itself. Do you have any suggestions? Thank you!!!
  4. We have a 2002 Sundance Cameo that stated to trip the 240 GFI every few days. Since I have a 'time of use' electricity service, the spa is in 'Economy mode' so it only heats up during the cleaning cycles. I set the cleaning cycles to run during the night (cheaper electricity) so that when I get into the spa ( ~6 am) the spa is at the desired temp (~100f) The GFI trips sometimes during the night... every few days..... It Never trips while using the spa with all 4 consumers on (circulating pump, big motor, the two speed pump and air blower going) Things I did so far. 1) Ozone generator was >5 years old so I replace it. ---> No help 2) Circulating pump was 13 years old so I replaced it with a more efficient one --> No help 3) Heater element was 13 years old so I replaced it --> No help GFI test button in the main panel work well --- H E L P -- What should I do next ?
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