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  1. I'm having an OHH code on my beachcomber hot tub I just replaced the smaller pump as the last one burned out. I filled from the filter housing, opened the bleed screw and drained all the air through there, everything seemed okay last night but when I checked it this morning it was still cold and there was a SNB code I pulled the sensor out (lots of water no air) and also unplugged it and sprayed with electrical contact cleaner Now instead of a SNB code I'm getting the OHH as soon as I turn on the breaker even if it has sat for a few minutes I also tried unplugging the b sensor and there was still an OHH code right away. Maybe needed more time to reset though ? Hoping it's not a circuit board. Don't really wanna keep throwing parts at it. Everything was working fine before the pump burnt out Any help appreciated ! Thanks!
  2. Hi All, I've been testing/fixing my pumps using a 120v wall plug for short durations. I've found in some cases that on 120v a pump won't spin up without help, but when I hook it up to the 240v connection in the tub it works fine. I have an unused 240v dryer outlet which is a NEMA 10-30 style from my research. I'd like to use this outlet to bench test my pumps on 240v. Can I just use a pump cable and replace the board connection side with a 240v NEMA 10-30 plug? I do realize that I could also just plug the pump into the board with it outside the tub, but honestly the less I can touch the board the better I'll feel. When the tub is working I'd much rather leave things alone. Is 240v power from this type of outlet OK to run a 240v hot tub pump? Thanks for any insight. Rob
  3. Hi rewiring a new pump to hot tub and a little nut has gone down a hole is it okay in there or will the whole thing need to come apart to get it out ... fell down where the purple arrow is 😭
  4. Hello all, I have a Viking Legend spa that was manufactured in early 2014. After changing the water, the main pump has begun to pulse and surge when the high jet is turned on. It seems to run fine in low, normal circulation mode. (The second pump seems to be running without issue.) The spa was not run without water covering all the intakes, but it was run without the filter so I could perform a deep cleaning with Spa Purge. Turning the power off and allowing the pump to re-prime did not fix it. Does this sound like an air pocket issue? If so, how do I correct it? I'm a novice, but have tools and can follow directions well. :) Thanks in advance for advice and help. Jay
  5. I bought a house in Walnut Creek, California with a 2006 Jacuzzi J-325 hot tub. I wanted to shut it down for the winter so I drained the tub. The instructions then say to pull the smaller drain plug off the pump to let an additional gallon of water out. Well, I finally found that drain plug but it is down under some larger pipes and there is no way to get a grip on it. It is not coming off. The larger (white) plumbing pipes are secured to the pump by round grey fittings but I couldn't make them budge either. First question is, do I really need to drain the water from the pump? The temp gets to 38 degrees regularly and maybe gets to 32 once or twice a winter. Second question, is there any way I can use my shop vac to suck the water out from one of the jets or something? Any help is appreciated!
  6. To fix a bogus heater limit error I finally replaced the Main PC board (Caldera #77089) on my 2004 Caldera Paradise Martinique, after having exhausted all other avenues--including replacing the heater unit. Finally, no more heater limit shutting down the heater (yay!). However, while Pump 1 can be started and run, Pump 2 does not start when the button on the Display panel is pressed. Pump 2 did work fine before replacing the board, and connecting the Pump 2 wires to the Pump 1 board tabs as a test proved that Pump 2 does still work. (There is a note associated with the 77089 board that "On 2002 and 2003 Models we reccomend [sic] you also replace Top Side Control on some models the old topside will not be compatible with the new board." The Martinique was introduced in 2004, so that should not apply to this.) Per the document that came with the 77089, jumpers JP1 and JP9 were set. Voltages were checked on the Pump tabs, showing 245V on Pump 1 (BLK->WHT) while it was operating with 116V going to ground on both the Pump 1 and Pump 2 BLK->GRN tabs. Checking the Pump 2 tab voltage never budged from Zero when pressing the Pump 2 button--not even for a moment. I've repeatedly tried to contact the company that sold me the board, and Caldera, and have gotten no response. So now I'm trying to determine whether I've got a (slightly) bad board, since all its other functions seem to be fine; or if there's another jumper somewhere that needs to be set; of if there's some other connection or whatever that needs to be done. The 77089 board is sold as a replacement for "all 2002-2008 Caldera Utopia and paradise Models," but it is not identical to the board it replaces. Other than a different JPx jumper setting though (where I followed the board's docs), everything on the old board corresponded to the new. Thanks for any advice or assistance, and please correct me if I appear to be misunderstanding anything. Plus I'll be happy to follow any diagnostics advice.
  7. Is circulating the pool during the hottest part of the day the best way? I was just wondering if circulating pool in heat of day (100 degrees here in Texas) would actually burn off more chlorine? Do you think running it at night and letting pool sit still during heat of day would be better? Just curious of. others opinions. Thanks John
  8. Hi I am seeking help repairing an old hot tub in Wylie TX and having trouble finding anyone. Pump works, but leaks(may need replacing). Older heater leaking at the output end(may need replacing). Brad
  9. Howdy! first time on this forum, hope everyone is having a good day. I'm trying to replace the circulation pump in a Balboa EL Neptune (pretty sure that's what its called) Original pump in Hot tub was a Waterway cp-1/15-1n22a 3410020-0E motor The pump motor specs are labeled as follows 1/8 H.P. 230v 0.8A S.F. 1 1725 RPM Continuous run time. Just about every reasonably priced pump ive found (sub $200) is rated at 1/15 H.P. Does it matter? Should I spend ~$300 to get one rated 1/8HP even if the lower HP motor has the same RPM? also the one i keep seeing (Iron Might 3410020-1E) has a lower SF value of 0.63A Is this a big deal? top contender for replacement: https://www.walmart.com/ip/Gecko-Alliance-3410020-1E-Iron-Might-Circ-Pump-44-230V-0-8A/115706139?wmlspartner=wlpa&selectedSellerId=1582&&adid=22222222227046475627&wl0=&wl1=g&wl2=c&wl3=96531595610&wl4=pla-218879689010&wl5=9016858&wl6=&wl7=&wl8=&wl9=pla&wl10=113139572&wl11=online&wl12=115706139&veh=sem&gclid=Cj0KCQjw0rr4BRCtARIsAB0_48Ou_bwsIFM0jSFsDZtfPGZ9KGOZM3lUx4drDR7m_BK6TGXa5vWt9AkaAhUeEALw_wcB Pardon my naivety, first time Hot Tub owner. Any help is appreciated.
  10. Hi all, My coast spa pump 2 dies on me this week, it has been more than 10 years. I replaced the capacitor but still not working. It starts up for a second and stop. I think it is time to replace a new pump motor. I attached the label of the pump here. I can not find the exact pump, can I use a comparable pump, and thank you in advance to send me a link of one.
  11. Hey, so I have a barely 2 month old Coleman Saluspa. It's the pretty common one that holds about 1000 L and has the external pod that holds the panel and mechanical like heater and pump, attaches via three screw down connections. I know different models will have different volumes, but I used to have an mspa, and it didn't even come close to the level of noise from regular everyday operation with the heat and filter pump running. I'm talking about lid closed, correct water level, no plugs or blocked pipes, aka everything seems fine. Right out of the box from the first time it was on, it has been noticeably loud. Enough that my neighbour complained to me asking me to turn it around because she could hear it. I've taken decibel reading near the unit and average between 53-57dB constantly. I've also found something about a similar unit and a noisy pump suggesting to disconnect it and blow the hose through the outlet for a while as a potential resolution, but no change after trying this. It's possible this is normal, but I wanted to check and see what others think. I've included a link to the audio recording I took of the tub running. My main concern isn't that the noise is too much so much as I don't want to have a busted $700 tub that needs expensive repairs shortly after use just because I ignored a sign. A major problem is that somehow the receipt disappeared, so the place of purchase is iffy about any kind of exchange or warranty, and the manufacturer won't even consider it without the original receipt. Please listen and tell me your thoughts https://drive.google.com/file/d/1ssjVwQAL0sL1hh4ahSYA855RTn3nQjz_/view?usp=drivesdk salusparecording.mp3
  12. I'm looking to upgrade my pool pump from a 32mm (1 1/4 inch) to accept a 50mm (2 inch) flow. I'm doing it because i want to use a heat pump (3kw hydro-s) which uses 50mm pipes. My pool is a 12ft diameter 2ft deep Jilong above ground pool with 32mm inlet and outlet (typical to intex/bestway style). I'm also upgrading filter pump to a sand filter (Hydro-Fit Filter Set) - this accepts both 32mm and 38mm. However the heat pump only accepts 50mm. I've been told about a couple of options so far: 1. (using type B adaptors at inlet/outlet and more rigid pipe) Intex type b adaptor on to pool £21.99 x 2 Large Intex hose £21.99 Pipe and fittings for heat pump £50 bypass kit 50mm to match heat pump £79 2. (using t piece hosetails) bypass kit £44 (38mm)6m of hose £18 (@£3 per/m)T piece hosetails x2 (32mm) £2.20 each (£4.40) I think I would need more stuff than no2 method above (dont think the company who quoted me that stuff fully understood my requirements). i've heard some cut into the pool lining to avoid downsizing the pipes, but i dont want to mess this up. the max flow from the heat pump is a bout 2.5m3 and 4m3 from the filter pump. would reducing the pipes from 50mm down to 32mm limit the performance of my heat pump? Or would the velecity increase and make up for it? any ideas please?
  13. I was gifted a 4 person ez-spa by Dream Maker, it is a little bit older and has been sitting for a couple of years without running. We cleaned it up really nice and plugged it in for a test drive and it kept tripping the breaker. After watching a few videos on you tube, and by the looks of it, I believe I need a new pump. My question is, does this type of spa require a heating element/sensor or does it require a heating pump? This is what everything looks like. It appears to me that there is not an additional heating element, just the pump, but when I look at the control panel, the circuit for OZONE is missing. So, I am left wondering if this a missing part or if all I need to do is replace the pump and that's what would control the heating of the spa as well. What do I need to buy? I've looked up several pumps but am confused on what would work best for this model of spa. Any advice would help, I am just trying to figure out how to get this spa up and running so I can enjoy it!!
  14. I have the above hot tub and it's leaking quite badly. We've had the heater replaced and the pump is slightly leaking but not enough to explain the loss of water. We have Tri-X filters and I'm wondering: if the screw top which fixes them in place is not screwed in at all, would this would explain the leak or if the filters are damaged in any way whether the water would leak out I look forward to any thoughts. Best wishes
  15. I had a leak in the AquaFlo XP2 pump in my Morgan Oceanside Spa. The leak was between motor and the wet end. I ordered a seal kit from amazon and received it yesterday. I closed the slice valves and started to remove the pump, but a significant amount of water started draining and did not stop promptly, like the valves didn't close. So I drained the tub, removed motor and wet end, and separated the two. I found a great video on youtube from Spa Superman describing this process. The motor and pump are relatively new; only 2-3 years old, so everything came apart easily. The impeller was a little hard, but not too bad. I replaced the o-rings and shaft seals, no problem. I reinstalled everything back into the tub, filled it up, and powered it on. I didn't break anything during this process. All the plastic parts are intact. The whole process went very smoothly. The pump ran for 2-3 minutes, then I got a bright orange spark inside the motor. It tripped the breaker. There was no whine from the motor, and the pump was running in low speed. I flipped the breaker back on, and tried to start the motor, but all I get is a "click" sound when I press the pump button. I think the click is coming from the panel. Any ideas what went wrong? I am suspicious of one of the valves. When I opened it, the handle came off in my hand, and some water shot out in a stream. Could that be stuck closed, which would have constricted output from the pump? Like I said, there was no unusual or scary sound from the motor, and the pump was running in low speed. I see no obvious sign of anything being fried on the board, and the two buss fuses look fine.
  16. I have a Polaris PB4-60 cleaner booster pump running my Polaris pool cleaner. It's worked fine for about 5 years and this year it won't turn on. It doesn't make any noise with power applied (no humming), it's just totally dead. Also, the pump was not running when it died. I just went to switch it on at the start of the season and no luck. This is the second PB4-60 pump in 10 years that has died like this, the last time I just replaced the whole pump but I'm wondering if anyone knows of an easy fix or troubleshooting guidance to see if there's a repair I can attempt. I've seen lots of YouTube videos on replacing the Capacitor but that seems to be what you do if it's humming.
  17. Help! I've tried everything I know of. I just installed a new Waterway Executive pump to replace my old one. I filled the spa though the filter inlet as I usually do. I power up and temp comes on, heater comes on for just a minute or so, (pump does not come on!) then I get the error codes...SN (sensors out of balance) or DR (inadequate flow or air bubbles). Pump has yet to come on. Water comes out when I loosen the lines at the pump. I usually get these error codes when I refill, but it only happens once then it will start after a second try. This time though, with the new pump, something is different. Could it be the pump or an airlock? Thanks.
  18. Hi, I have a 2002 Clearwater Spas St Andrew, it has 2x 3HP Waterway pumps (2-speed, 3721221-1D) and a Balboa SUV M7 control board. Pump 1 acts as circulation pump on low speed. Pump 1 recently failed, which also popped one of the two 25A TD Fuses on the board. I replaced Pump 1 and the fuse with new units, but the pump will not come on in low-speed mode, which is what circulates the water through the heater, so the spa is still unusable. You hear the board relay click when the low-speed should come on, but nothing happens. It works fine in high speed mode. If I swap Red and Black, it will run in Low-speed (only). I tried swapping the new pump with pump 2, and the symptoms stay with the pump 1 position, not the physical pump. All other controls and display work correctly. I have verified the wiring from control board to Pump 1 is good. I suspect something on control board, like maybe a faulty relay, but I don't know how to test that so I'm at a bit of a loss at this point. I'm hesitant to drop another $300 on a new board without know for sure that's going to fix the issue, as I assume they are not returnable once installed. One other thing I noticed is my 50A GFCI 'Test' button is not tripping the breaker, but I did validate the input voltage at the control board is correct (Wh<>Bk 119V, Wh<>Rd 119V, Bk<>Rd 238V) Any suggestions appreciated, thanks.
  19. Greetings. I have Sundance Majesta that needs a replacement pump. The rubber mounts have torn and need replaced. They are just like these, which I've purchased 4 replacements as well. The threaded metal "bolt" isn't one piece. There is a top and bottom "bolt" with the thick rubber bushing between them. But, I can't seem to get the 4 old "stems" out of the wood floor (the rubber bushing and top bolt have broken off and been removed). Any suggestions on how to remove these old stems? Can't get enough "bite" from channel locks. I assume they just unscrew from another threaded metal piece pressed into the bottom of the flooring hole (or something like that). Or, can I cut a new piece of pressed board to put over the old area, screw it to the floor and mount the pump on that? Looking for advice. Thanks!
  20. Hi there, I have aquired a Chinese unbranded hot tub that is approx 8 years old. It had been standing drained and unused, for approx 6 months before we got it but was assured it worked before being drained. After making all the electrical connections it was tripping the RCD. I have disconnected all the pumps and heater from the relay board and the control panel now powers up fine. I have however tested the relays with a multimeter and it appears that they are stuck on closed (powered). I have concerns that the pumps ( Whirlpool LP200) are also faulty as they appear to have continuity on the cables feeding them between Phase and neutral - I assume this is incorrect however all pumps as well as the heater test like this??? Note - the cable that feeds the heater appears that it may have got hot in the past inside the control box as it had become brittle. This shad now been cut back ready for reterminating. Do I need new pumps / heater all round or am I missing something?? Thanks Sam
  21. I have a 2004 or 2005 Caldera Aquatic Melodies Elation Spa. 1. I have several jets that have lost parts (the center is gone out of a Euro Pulse jet, some small ball bearings came out of a VersaSsage Jet, etc. I cannot figure out how to remove the jets to replace or repair them. The videos I have seen show them being twisted counter-clockwise past the adjustment stop-point, then pull out, but these jets are all counter-sunk into the tub walls and there is no way to get a good grip on them to turn them hard enough.... is there a tool that is specifically for this, or am I going to have to rig up an oil filter wrench or something to do it? 2. There are 2 pumps, Pump #1 has 1 speed, and pump #2 has 2 speeds, pump 1 will turn off and on every now and then... there doesn't seem to be any method to it's behavior, we may use the spa for a week without it ever going off, then it will start doing it every day... it will turn off for about 2 minutes, then run anywhere from 2-20 mintues before turning off again. Is it perhaps overheating? Pump #2 makes a noise on high speed, as if it is churning air through it every 2 seconds or so... it seems to pump well, and there is no noticeable change to the pressure when it is "whirring and grinding". Any assistance on these issues would be appreciated!
  22. New Artesian Island Elite spa. How to determine the Optimum Circulation Pump Setting For Captiva Elite for 2 ppl?. Default is 12+12 hrs (24hrs 7 days a week) - always on. Seems like for warmer months 8 and 8 with two 4hr breaks (or perhaps even 6 and 6) would extend pump life with nominal effect on heating and filtering. During Winter I would reset to run 12+12 to allow continual low level heating. Looking for optimum power efficiency and pump life. Thoughts?
  23. I have a pretty old (1998) California Cooperage tub, Model 105. Replaced the pump and heater last year and all was working perfect, up until a couple weeks ago. The filter cycle, which normally runs for 3 hours every 12 hours, has been cycling ON and OFF constantly during that 3 hour period... For example, during the 3 hour filter cycle, the pump (and sometimes the heater) will run for only about 2 minutes, then will shut off for about 20 minutes. This happens constantly throughout the 3 hour period. I initially though it was the pump overheating, but it does not get hot and there are no error codes. Also, if I manually turn on the pump, high or low, with the control panel, it runs totally fine for as long as I want it to. It has no problem maintaining the set temp throughout the day either. Could it be a circuit board issue? I believe its the original board still...Thanks in advance!
  24. I bought a used 2003 Sundance Altamar spa. Everything seems to be working except the main 2 speed pump. It is supposed to kick on when the heater is on occasionally and I can hear it trying to but it won't start. It hums a couple seconds then quits. It seems like a breaker iis kicking or something. After a few minutes it will try again with the same result. The pump spins fine by hand and doesn't seem to be restricted so I took off the run capacitor and tried to check it with an ohm meter. The readings seem to go up while the meter is on it and hold voltage . If I discharge it then it begins all over when I hook the ohm meter again. This seems to me like it is working correctly. So next I took off the start capacitor. Upon visual inspection it had some gooey looking black stuff on it so I ordered a new one. (pretty cheap so why not?) I installed the new start capacitor and the pump came on for a couple of seconds then shut off again. The new start capacitor felt hot. I took it back off. After a few minutes when the internal breaker kicks I tried the button again. The pump ran again for a couple of seconds with no start capacitor then shut off again! WTH? Now I'm real confused. Upon closer inspection with both capacitors removed I turned the pump on again and it ran again for a couple of seconds and Isaw a small wisp of smoke coming from the pump motor. Do I simply need to order a new pump? When it runs it sounds a bit noisier than the other pump that works fine. I would hate to put one on and still have the problem. Any help would be greatly appreciated. EDIT FOR ADDITION OF INFO: There are no error codes displayed, The control buttons seem to work just fine IE: If I hit the pump control button the icon for each speed comes on. Pump just makes a humming noise and then turns off after a few seconds. Will not come back on for about a full minute or two then a click then it will try again if I hit the button again. Pump turns by hand ok. Half the jets are not working. The recliner tries to work a bit on low on the times it came on for a few seconds. Now it won't come on at all. Just hums and then shuts off.
  25. I have a 2003 Sundance Altamar. Awhile back my blower stopped working, but I never used it, so just left that alone. However yesterday I tried to turn on the main pump (2 speed one) and the indicators light up on the display, but pump doesn't come on. I hear a low humming/buzzing instead. Is the pump dead? If so, I know the part to replace it with (Jacuzzi 6500-261) but I'm also curious if I could just replace it with a 1 speed pump and save money. I never run it in low speed anyway, so having a single speed would be fine. That leads me to 2 questions.... 1. Will it mess up the board in any way if I replace the 2 speed pump with a single speed one 2. The outlet is at a 45 degree angle on this pump. Does anyone know of a compatible pump that has a 45 degree outlet on it in a single speed? Thanks for your help!
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