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Found 4 results

  1. Getting a low flow error on my 2015 Premium Leisure Spa Model 1408 with a Waterway Neo 2100 pack. Will not heat. Steps to replicate error: 1. Turn breaker on. Spa enters priming mode. 2. Hit jets 1 button, let run for 15 seconds. Confirmed good flow. 3. Hit jets 2 button, let run for 15 seconds. Confirmed higher good flow. 4. Heater enters preheat mode for a few minutes (indicated by 1 wavy heat line on topside) 4. Heater enters heat mode and immediately gives low flow error. Relays click off. Hit return, low flow error again. (See youtube video - What I've done to try to resolve issue: 1. Replaced both flow and temperature sensors (no pressure switch) 2. Taken out filter and ran. Replaced with new filter and ran. Ran pump 1 on high. 3. Verified all T gates open. 4. Verified all suction ports clean and clear. 5. Verified all jets are on with good flow. 6. Checked for airlocks. 7. Tried flipping sensors on board. 8. Removed pump and checked impeller and shaft to not be broken or obstructed. 9. Removed heater to check for clog. 10. Cleaned heater connections. 11. Checked resistance of heater when disconnected. Registers 15 ohms. 12. Waterfall jets had a little bit of debris in them, cleaned and replaced with no change in results. The only thing I haven't checked is voltage.... but assumed voltage was good or pumps wouldn't be running.
  2. Tub is used- says manufacture date is 6-4 (is that June of 2004 or April of 2006?) Night before last circ pump got really noisy for about 30 sec and then popped breaker. Breaker would not reset unless I unplugged circ from spa pack. I put in a new circ pump yesterday and all was well. Tub is at 102 and holds water. Overnight I got the Low Flow. Filters are new, mesh screen is clean and new black plastic inserts in filter wells. This was first night of actual use- was sitting empty for 9 mos. Can the filters need rinsing ALREADY?!? I just don't want to burn the circ pump up. Please advise. Thanks!
  3. Hi I just replaced my brainbox and heater in my 30 year old spa with a Balboa VS500 unit. I am regularly getting a "DY" low flow code and have had no luck troubleshooting. The small 3/4 circ pump is installed after the filter, is it possible that there isnt enough flow through the filter to keep the heater supplied?? Any other ideas anyone has? thanks Dan
  4. I have started a new thread, so I apologize if I have duplicated what I have said in other threads, but here is the problem: After turning on the breakers at the sub-panel, with or without jets running, the unit shuts down and the ready light flashes on the main display panel. This happens with and without filters. The breaker doesn't trip, but the only way to restart the spa is to turn the breaker off and back on again. There is a slight hum coming from the circ pump. I dont' know if this is normal, but a small stream of water shoots back into the filter compartment, so I'm not sure if this is from the ozonator or an overflow of the circ pump. We had a technician look at it (when it was wired wrong) but he couldn't figure out why it wouldn't heat. He thought it was wired wrong but my husband kept insisting that there are only supposed to be 3 wires hooked up, so that didn't help the technician (especially since my husband was wrong). Without the heater hooked up, the jets run fine and everything seems to be working (except the heater, since it wasn't wired). I don't know if you can normally see water coming out of the heater return/drain, but we don't see anything, and as mentioned before, the only movement we can see is in the filter compartment (even when jets aren't running). We have hard water, and based on what was mentioned in another thread, the sizzling in the heater sounds like there is little or no flow. This is what the technician did: Took off one end of the pump to see if there was an air lock, none, then checked the opposite end of the heater for an air lock, and again none. He opened both drains, nothing there either. He checked the suction where the grey standpipe is, and there is suction there, so does that mean the pump is working? Also, he checked the voltage of the heater (none because it was wired wrong), and he also took off the heater relay board to see if anything was fried behind it. We also put a plastic bag over the drain but nothing, so my guess is a blockage. I will call him back, to check the suggestions made by PreservedSwine, but wonder if there's something that I can do in the meantime. Note that after he left, I put a garden hose down the grey standpipe in case there was an air lock somewhere else and nothing happened, the spa still shuts off after about 30 seconds. Thanks.
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