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Found 5 results

  1. I need help! I've stumped multiple hot tub "experts" with this problem and am driving myself crazy! My hot tub will not hold chlorine, no matter what I do. After putting in the proper amount of chlorine and getting a proper reading (between 3-5ppm free chlorine), within one hour, the reading is back down to zero (for both free chlorine and total chlorine). Here are details on my levels, equipment and usage: Hot tub is always covered except when in use. (outdoor tub) I regularly use shock, typically right after every use. I've tried both chlorine and non-chlorine shock. Only 2 people (me and my husband) regularly use the hot tub, about 2 times a week. No children have ever been in the hot tub. Alkalinity and pH levels are in range. (Alkalinity: 85 ppm, pH: 7.4 ppm) My cyanuric acid level is in range. (94 ppm) Total hardness is in range. (200 ppm) Metal levels are in range. (0 ppm) I've tested these levels myself using test strips AND at two different pool/spa stores that provide water analysis. Here's what I've already tried: I have done TWO spa flushes and drains with Oh Yuk Hot Tub Cleaner. I followed all the instructions and even let it sit overnight for the "stubborn contaminants" treatment found on Oh Yuk's website. After draining, I also thoroughly cleaned the shell and the cover. I also thoroughly cleaned my filter by soaking in LeisureTime Filter Clean and spraying off with a hose. After draining and flushing with Oh Yuk, I attempted to switch to bromine, hoping to have better results. I had the same issue. I followed instructions exactly for bromine too. Used shock and sodium bromide to activate the bromine. Bromine levels still would be down to zero within an hour. I did another drain and flush before switching back to chlorine. I have tried to superchlorinate by bringing chlorine level to approximately 100pm. The levels still drop extremely quickly. With an initial reading of over 10ppm (the highest test strips go), the levels were back down to 0 within three hours. Attempted to use a phosphate remover, but the level actually went higher after using the remover. I've been told by spa dealers that phosphates don't really affect water chemistry though because they are so small (parts per billion!). Hot tub details: 250 gallons Water's Edge Spa, LeCirc Sanitizer: Chlorine, LeisureTime Spa 56. I follow LeisureTime's instructions for the proper amount, which equals 1 tsp for a 250 gallon tub. But I've also tried using more as recommended by my hot tub dealer (approximately 3 tablespoons) but it still disappears within a couple of hours. Typical temperature: 103 F Purchased brand new less than one year ago (July 2020) Does anyone have ANY ideas?! Any help would be greatly appreciated.
  2. Good evening, I'm having a major problem with my free chlorine and wanted to come here before I give up and drain the thing. I've had this hot tub for about 2 months now and I was able to easily get my water chemistry all set. History: I am using the Frog system which is built into my hot springs. I tossed in some chlorine before taking a week vacation last week and now I'm home but can't seem to level it out. I noticed that Frog had emptied at some point during vacation and there was a slight BO smell to the water, but was clear and I did not see any buildup on the walls. I first noticed that my pH and alkalinity were extremely low. So I successfully brought those up to the proper values. My current Frog is empty for the Chlorine part, so I have more on order and have been supplementing with DiChlor. 2 nights ago I did a shock treatment to get my values set before taking a dip and noticed that my FC was 0. So I added a batch of dichlor and called it a night. I also soaked my filter in a solution overnight and made sure I rinsed it well before re-installing the next day. Last night, I went to take a dip and again, noticed the FC tanked to 0. This time, I did a super Chlor and brought the FC value up to 10ppm. Tonight, I came back for a dip and again, the FC was 0. My Total Chlorine is about 3ppm, Alkalinity is around 100, pH appears to be about 7.4, and hardness is around 250. What the heck is going on? I just did a super super chlorinate and brought my FC up to 20ppm and my TC was over the scale. Anyone experience this? I failed chemistry twice in college, but I'm excellent at following directions. My spa was purchased brand new, is a Hot Springs Relay, holds 345 gallons, and I keep it around 103 degrees. What can I do to fix this chemistry without draining, or is a drain the only way? Also, maybe a newb question, but what can I do to prevent this from happening again? Do I need to shock or chlorinate after each use? My current routine right now is check chemistry every few days since I think I can trust the Frog system, and before vacation, that was working well. Every few times I'd use the tub I'd toss in a shock treatment about 20 minutes before getting in.
  3. Hi all, first time poster. So I had a hot tub growing up, but never really took part in the maintenance being a kid (although drainage and scrubbing was all on me 👌). That led to me wanting one again as an adult. I don't have a lot of room and I rent, so I found an mspa b141 "4 person" hot tub. (quotes because I can't even figure out how 4 people can actually fit it in! Not just space wise, the water almost overflows with 3!). That is an inflatable Hot tub for those wondering. So like most people, learning how to deal with balancing and water chemistry isn't instant, but through research and trial/error, I got the hang of it. I test my water fairly religiously and everytime before I go in, and manually clean debris + adjust chemistry as needed. The tub is apparently around 700L capacity. The last week or so however, I've been having a weird issue with free chlorine spiking. I use an aquachek digital tester and a standard test kit (adding chemicals to sample and comparing colors) as backup. The readings are accurate. I use chlorine tabs that are stabilized and they have worked perfectly, and the dosage is right. My ph is usually balanced, but tends to push towards the high 6s before I treat. Without adding a different dose or changing anything, I started getting free chlorine readings in the 7-9.8 range! Ph usually between 6.9-7.7, alkalinity around 100-130. I can bring it down by removing the chlorine tab floater, adding water, leaving it open for the sun etc.... But as soon as I put the chlorine back in, it will climb to those high levels within the day. I've shocked it with non chlorine shock which does not change the behaviour, and tried to put a less than recommended dose in. So I'm at a confused point here. This is free chlorine to be clear, and the numbers are apparently correct.
  4. Ok all you hot tub heros, I'm a first time hot tub owner and we've had our 2013 Hot Springs Vanguard since sept. 18, 2014. When they came out and set it up, hooked up the Ace system, balanced our water, and we have been fighting our free chlorine ever since. Several weeks into it they recommended that we have the ozonator disconnected, which we did. They just disconnected (not plugged off) the line and we are still having trouble with the free chlorine. We are using the tub twice a day 7 days a week for 20 mins in the evening and 15 mins in the morning. All other chems are within range, ozonator is disconnected, water hardness is good, ect.... Could my problem possibly be the Ace system itself just simply not producing chlorine? I have the output level set at 7 right now, but to no avail. I have to put 2 teaspoons of shock in it every morning, and this is raising my CYA levels too much, Is this normal?
  5. New pool owner... small 5,000 gallon above ground pool. Today's test redings... Hardness- 0 Total Chloride- 3 Free Chlorine- 10 (as high as my test reads) Bromime- 20 ( also as high as my test reads) Ph- 7.2 Total Alkalinity- 40 CYA/Stabilizer- 50 Help! I didn't think it was possible for my free chlorine to be higher than my total chlorine. . It's been reading like this for over a week now! Yesterday, I replaced my filter and backwashed some of the water out and refilled it with fresh water to hopefully bring down the levels some but obviously it didn't work. The pool stays uncovered and I've read that the sunlight will eventually break it down but no luck there. I use a chlorinator floater set for the gallons of water in the pool and I haven't shocked in over two weeks. What am I doing wrong here? How can I fix it? And is my pool safe to swim in?
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