Hi,
I have the same issue.
BRP Pool was installed November 2016, it is completely faded. I have had regular tests (not spot on monthly) and they have told me all different stories for the possible cause including lack of cross ventilation, being in the sun and also informed me to drop the water to the safety ledge and buff and polish like a car every 6-12mths. They then told me it was Acid or chlorine burn. Independent Inspector has BRP franchise. I am Located Newcastle NSW.
Being they told me it was my fault, i contacted my insurance company and have had engineers and pool experts who are confirming it is a manufacturing fault.
This has all been going on for 4 or so years now and I am so exhausted with it all.
Is there anyone that can assist?
I have heard through my insurance company that BRP have barristers and are fighting all claims and that for the cost of repair it wouldn't be worth the exercise? It is for pools built around 2016/2017.
At very least, I hope this might help someone else.
Regards,
