Same here to!!
installed 2017
poor gel coat, shell faded to white/grey above water line. The pool looks 20 years old.
head office keep making excuses for it including “caused by the sun”, like is a fibreglass pool for indoor use only?
Is there a class action group?
Who have you contacted (other than BR direct that are not interested in their faulty product) to take proceedings further to make BR liable for their faulty goods.