brittney

If I'm getting to 240v requires how would it be a pump issue

My husband used a junk extension cord , stripped the wired on it and plugged it into an outlet and touched the wires on it - I know not safe but I guess that's what you do when you've been in the pool industry for 23 years , he's very frustrated cause he says it's not making sense

@CanadianSpaTech that's we thought to , but we took the pump out and connected wores to it and plugged it in to different source and it kicks on no problem , so hard to think its the pump . Plus none of the accessories work , pump lights ozone or audio which gecko tells me is all ran on f3 fuse and they swear its a bad fuse but it's not

@CanadianSpaTech it is a dynasty melody series 2013

The ozone doesn't plug into the pack per say , I believe it's connected to the circ pump by a splitter , here is the pack - socket one is pump 1 , socket 2 is pump 2 and then 3 was the circ pump but gecko is saying it should be 4 , regardless it doesn't work on either , audio was plugged into di port. Moved circ pump to di port and still nothing . No lights , radio , ozone or circ. I do have multimeter and know how to use it . We are getting power to the circ pump However I can't seem to have enough room to actually test to port itself I even took the sleeves of the meter but they still aren't long enough . I have that power supply right in the front I will test the wires as you stated

@CanadianSpaTech

I have an In.xe-5-24-H4.0 Spa pack bought an installed 09/2018 Everything works on the hot tub except the accessories. So the circ pump , ozonator, lights and stero all will not work. Removed circ pump and connected to different wires and the circ pump comes on no problem . I've checked fuses all are good , but even then gecko tech support swears it's the f3 fuse, so even tho it was fine I replaced it anyway, still nothing. My spa has 2 2 speed pumps and a circ pump. Any ideas ? We've taken the board out looks prestine, we've connected circ pump to di port per gecko still won't work. Checked low level settings they are correct. Gecko tells me they do not believe it is the spa pack so any ideas ?