Timothy Gorman

Yeah I see. They are coming Friday to replace the board in the power works.

Yeah I’ll be patient. They are likely just overwhelmed. I’ll report back:)

Hi we bought a new Vita spa with Balboa MXBP20 and spatouch2. The top side got and error and the spa was locked with the screen saying "Message Code:254 Communications error Call for service" I did call for service and the topside (spatouch II) was replaced. It worked for about 4 hours (again) and the message is back. After this message returned, I powered off the spa for 20 minutes and repowered it. at that point I had an error saying "initializing" That was on there over night until this AM. I though perhaps it was reloading some firmware or something. This AM I re-powered it again and the "Message Code:254 Communications error Call for service" Has come back. I called the place of purchase a few hours ago with to return call yet. I though I would reach out on here as my confidence in the vendor is slowly winding down... The delivery of the tub was delayed initially as the vendor said a "control panel" was damaged in shipping and they were waiting for a replacement. perhaps they replaced the lower main-board with a bad one ?? This is a long post so if you've made it this far thanks for your precious time and I appreciate it.