Hi we bought a new Vita spa with Balboa MXBP20 and spatouch2. The top side got and error and the spa was locked with the screen saying
"Message Code:254 Communications error Call for service"
I did call for service and the topside (spatouch II) was replaced. It worked for about 4 hours (again) and the message is back.
After this message returned, I powered off the spa for 20 minutes and repowered it. at that point I had an error saying "initializing" That was on there over night until this AM.
I though perhaps it was reloading some firmware or