I appreciate your help.
when I wrote a bad review due to other things, I received a call from a guy who was above the guy who was above the salesman. This should not be the person who calls. All he did was blame me, talk over me and tell me how spas he’s filled or tests he’s completed. Blah blah blah Never really did listen to me. Was to have called me last Wednesday to check on an appt I had with my water guy bc I still had no resolution (at the time) to my hard water issues.
can I contact Watkins wellness directly?
in addition, the the store is several hundred miles away. I have resorted to a local spa store who has bent over backwards to help me.
I am afraid if we don’t get this figured out pretty soon; they can either have the damn thing back or our warranty will be void bc of something we did or didn’t do.