Thanks for the reply! I drained, purged with ahh-some, drained/ cleaned walls /rinsed, refilled. This is the second purge I’ve done on this tub, the first being done when Delivered. For this fill, I used dichlor until I was at 30 cya. Have now switched to bleach.
for the fresh fill, I’ve balanced the water and added 50ppm of borates and enzyme cleaner.
Current levels:
TA: 50
ph: 7.6
calcium hardness: 330
It’s been about a week since I did all of that. I am still struggling with low FC on a consistent basis. For instance I used the trouble free pool calculator to shock it with bleach today. It should have hit 12ppm FC, but when I checked again about 10 min after shock, it read 7.8ppm fc. doesn’t seem like that gets high enough to truly shock it.
I also still have a build up of yellowish gunky stuff (assuming biofilm) in the same spot as original pics show. I wipe the walls consistently with a magic eraser and wipe any gunky buildup in the filter area everyday. We shower before use, wash suits without detergent, add bleach each use, change/clean the filters and shock weekly, use filter cleaner once a month. I almost always have the hot tub gunk ring and now this buildup just won’t go away. The water is clear and levels are fine, just can’t get the gunk under control. Kind of struggling on the FC front and not sure what to do for that.