Thank you for the reply. My thoughts on the local dealer - The technician who came out has been honest, courteous, and very polite. They are overwhelmed with repairs and installs and backed up for months. There is only one dealer service group in Portland so I am going to have to wait for them unless I can do it myself. Not his fault, just the economy and pandemic. I would never blame the repair staff.
In terms of warranty: Being a second owner should not be a rare occurrence given the length of time it takes to order a new Watkins product, and the residual value of the spa. Many wi