Magdalena

Hi, we bought Clever Spa hot tub in march. It started making loud noise after just 24. I was constantly changing filters as that's what I was advised by customer support. Eventually in July it stopped heating up. I have contacted customer support over email as not able to get in touch over the phone ..I was given instruction to follow which we did MADE NO difference... I've been contacting them since and I regret to say the hot tub still broken in my back garden ... no one wants to help us. Dont know what else to do ?