RUSTYC

DUDE----You need to switch to decaf---you are toooooo up tight

My pool was put in easter THIS YEAR (mike from el paso) and my pool is Great!!!!! The service has been great. and my father in elpaso has had his pool finish for a couple of month and he is also happy. Frank my contractor was very friendly and has walk me thur any problems that I have had

SOUNDS GOOD----Let me knowhow its goes---Thats what I payed for my vinyl pool with out a water fall

I just contact attorney general on the computer and was told no complaints have been filed on wave tec pools at this time-----Hum--before you open your mouth check YOUR SOURCES----next time use spell check THANK YOU FOR YOUR TIME

thank you

Thanks for your concern but my escrow takes care of that for me...I don't know what this has to do with the pool situation, but I am glad you feel better....Oh by the way when you get to Georgetown eat at Dos Salsas its excellent, The Attorney General is only a 20 minute drive, and if all doesn't go well you can at least have a margarita.... Rustyc

Hey JERK-(mike in el paso)--I wish I could have a job that all I had to do is sit on the computer and talk bad about everybody that does not feel the same way as you do---Please let me know the name of the pool company that you work for so I can recommend them to your place...Also I wanted to tell you that my father inlaw is getting a pool from wavetec and lives in the El Paso area and they have already started digging the pool--he chose wavetec do to the great customer service that me and some of his friends have had--THANK YOU FOR YOUR TIME

DUD!!!!!!!!Does everybody that says something good about Wavetec is a employee???????????????I am going to send you some pictures tonight----WAVE TEC ARE GREAT

HEY I know you have read about some problems in the El Paso area, but in Georgetown where I live am very happy with wavetec. I too know little about pools but I talk to my neighbors that also have a wavetec pool and also very happy (that is why I went with wavetec) They took only 10 days to have my pool finished,and last week I was having a problem with the filtering system and they came out the next day and showed me what I was doing wrong and no problem since. My pool was finished on April 14.We have several resisidents in the neighbors getting their pools too because of the service and how good the work was. Just check the references of the sub-contractor that what seems to be the problem with the folks in ElPaso. As soon as I can figure how to down load the picture the this web-site I will show you. I chose the kidney shape pool due to having a kid side and a adult side---GOOD LUCK WITH YOUR POOL

HEY!!!!If I am working for WaveTec WHERE IS MAY CHECK??????????and I talk about swimming in the pool is because that what I bought the pool for..DUH..Every company has problems and I am sorry that you have a problem BUT DO YOU HAVE TO COMPLANE ON EVERY POSSIBLE WEB SITE---Like I told you before if you need an lawyer I can give you a name---Even the best companies have problems--and you talk about ALL the people complaning in all the listing there are about 4 or 5 of you complaning and you talk about changing their names-companies change there names everyday.Again I am sorry tthat you are having problems but no everbody are having problems[ quote name=genkel007' date='May 14 2006, 10:23 PM' post='8736] RUSTYC writes Look I sorry that a few folks are having problem with Wave Tec---Either go there office and talk to somebody or get an attorney--BUT GIVE IT A REST---Wave Tec started my pool on April 4 and April 14 my family was swimming--Frank the contractor was Great kept me informed everyday, and when they finished they clean the area and showed us how to use the equipement--The little cleaner that rolls on the bottom keeps the pool very clean and I do not have do very little extra cleaning except on the stairs and on the side---If I have a question or problem all I have to do is call Frank or go to the office, they have been very friendly and helpful--If somebody is think about having Wave Tec to install and see the list of people complaning just look WHO'S complaning it's the same people--WaveTec did no become one of the top builders by pissing people off. Well, well, well, I've been following the Wave Tec posts for some time and I'm sure those of you who've done likewise must agree this company has some customer service “problems”. What puzzles me is the motivation of Wave Tec's "cheerleader" RUSTYC. "Look I (sic) sorry that a few folks are having problem (sic) with Wave Tec" Rusty, few is rather an understatement. "BUT GIVE IT A REST" Why oh why, Rusty should it bother you that these people complain because they are not satisfied? Notice RUSTYC joined this forum on April 13, 2006 just after this post on April 12 mentions a class action lawsuit: I am also a Wave Tec Victim! They are still in business and I call them everyday to get more excuses. They need to be stopped. ANyone know of a class action being taken against them please let me know. We have been trying a year and making payments and the pool is still not fixed. We can't even use it the liner was being replaced but now is just sitting there because the drunk contractor the hired to fix it can't be found! Thanks Valerie Notice also that RUSTYC joins one day before his pool is miraculously completed - 10 days from start to finish, Hmmmm. Our buddy RUSTYC claims "Wave Tec is the greatest" and that they are "one of the top builders" to which I echo the question: if Wave Tech is so great why did the BBB boot them? Why are there so many complaints against Wave Tec? Why would a "top builder" then change its name by adding INC. so it could re-list with the BBB? More to the point, why is old RUSTYC so intent on defending Wave Tec? Could he be a shill? His praise seems odd and he completely disregards the numerous and horrendous problems reported by other customers. Blame the sub-contractors? I wonder who selects the subs? Oh, that would be Wave Tec. No excuses. Made in the Shade chimed in with this post: My wife and I bought a Wave Tec pool in 2002. It took the crew about 4 weeks from ground breaking until we were filling the pool and swimming. Having owned 2 traditional gunite pools in the past I knew I didnt want to buy another "money pit". We have been completely impressed with the pool and it has held up amazingly. The pools come with a 25 year warranty so if you guys are having problems I would suggest you call them and have them come take a look. We paid around $40K for our pool and it was worth every penny. MS Now Made in the Shade may or may not be a legit customer but the fact that he suggests “call them and have them come take a look” indicates that he has not read the abysmal follow up by Wave Tec on numerous complaints, which I find hard to believe. Mr. Shade, they have called, and called. And why exactly were your previous gunite pools “money pits” ? Its funny how Mr. shade joined the forum two weeks before RUSTYC (even though his Wave Tec pool was installed four years ago) and his only two posts praise Wave Tec as well. You, the "customers", would know if Wave Tec does indeed offer a 25 year warranty but my brief inspection of their web site makes no mention of ANY warranty whatsoever, hmmmm. Is it just me? Doesn’t it seem strange that RUSTYC and Made in the Shade use virtually the same language to describe the construction start date and when they all began “SWIMMING” ? Compare the two sentences: RUSTYC Wave Tec started my pool on April 4 and April 14 my family was swimming Made in the Shade It took the crew about 4 weeks from ground breaking until we were filling the pool and swimming What do you think? Honest customer feedback or company shills? In any case, eruiz, Mike in EL Paso, hardy, Christie, hdherweck, pissedoffowner and all other Wave Tec “customers” I truly feel your pain and strongly suggest you all get together along with any other unhappy Wave Tec “customers” contact an attorney and file a class action lawsuit. It makes me sick to hear everything you have all gone through. Take them to the mat! What is my motivation? I joined this forum to get info on spas but when I read all the negative Wave Tec posts, checked with the BBB and inspected the Wave Tec website I wanted to offer my support to those who are suffering. Any company with this many complaints, who dodges the BBB rating system by a simple name change deserves to be held accountable. Those of you who defend Wave Tec are either shilling for them or can't accept the fact that Wave Tec has unsatisfied customers; either way you further insult the honest and hardworking people who have paid good money for, as they have stated, poor goods and service. Even if your Wave Tec pool was installed on time and ended up perfect, do you think these people are making this up? Don't you think they deserve the same "satisfaction" you recieved? Again, refer to the BBB data.

HEY DUD what are you supposed to do in a swimming pool---FISH?????????????????I am sorry you are having problem Iam just stating that other people have no problem

You have been complaning on several posting I just tell other people that Wave Tec is good (another side of the story) and if you not happy I can recommend a good attorney

Look I sorry that a few folks are having problem with Wave Tec---Either go there office and talk to somebody or get an attorney--BUT GIVE IT A REST---Wave Tec started my pool on April 4 and April 14 my family was swimming--Frank the contractor was Great kept me informed everyday, and when they finished they clean the area and showed us how to use the equipement--The little cleaner that rolls on the bottom keeps the pool very clean and I do not have do very little extra cleaning except on the stairs and on the side---If I have a question or problem all I have to do is call Frank or go to the office, they have been very friendly and helpful--If somebody is think about having Wave Tec to install and see the list of people complaning just look WHO'S complaning it's the same people--WaveTec did no become one of the top builders by pissing people off