RoadieJune

We have a high pH level and have attempted to adjust the sanitizer output. The output level is stuck at 60% I have attempted to adjust the output by pushing the less button. It will go to 40% but will not go any lower. And then it returns to 60%I have also attempted to make adjustments to the Easytouch control system panel. I followed the instruction booklet and disabled the Intellichlor unit on the panel. However, no change was made, on the slide panel. If I turn off power to the Intellichlor unit at the pentair power box it will also shut off the pool pump. What is your advice?