just had a new 2020 vanguard hot springs installed Tuesday.
After doing the chemicals, etc, Tub worked great for one use on Wednesday.
However on Wednesday night I noticed the indicator light on the front panel died. no big deal, dealer came right out and fixed it Thursday while I was at work.
Thursday when I got home to look, the Blue power indicator light is off and the control panel is dead. Flipped the power off and on, and the indicator lights came back up. Controls worked for a second. However, An hour later when I went for a soak, the buttons on the docking station were dead (Not working and not backlit) and my remote was frozen. Restarted the remote, and now it’s not able to locate the spa. So now I have a functionless hot tub (it’s still heating and there’s power to the front panel indicator light and for some reason the exterior lights are on, but the controls are functionless)
dealer came back today and says we need a new control panel, but now I have to wait the weekend...
is this normal? I thought by paying top dollar I would be getting a premium product. Seems like a finnicky hunk of garbage so far...