Hi all
We own a Hot Springs Limelight Pulse, purchased new in August of 2016. A few weeks ago it started producing some sort of electrical failure, but only after usage. It does look like we're covered under a 5 year warranty per our included paperwork but I still wanted to ask the collective here what this might be so I can point the techs in the right direction.
How this presents - after using the tub, and having the jets on for about 10-15 minutes, turning the jets off makes the system go into the old red screen/protection mode. Heater, pumps, everything shuts down, about 10-15 seconds after the jets are turned off. Resetting the breakers in the sub panel will reboot the tub and correct the issue, of course until the next usage when this will happen again. It never trips or has any other problems caused by anything else. But this issue is 100% reproducable, nothing intermittent about it.
Other details on the spa - it does have everything. Ozone generator, ACE system and there's a silver ion cartridge rattling around in it. Wired w 220v. Yes the filter looks okay. The only other possible issue is that the ACE cell has been testing out super low as if not enough salt is in the system, even though no recent water change. I need to chase that issue down as well, just noting that here in case it's related. I've just been adding extra chlorine in the meantime. Everything else seems fine and it's been running perfectly until just the past few weeks. We keep it at 103 degrees. Don't know if there could be any other relevent details, but feel free to ask me to provide anything else. I can't imagine water chemistry could play a role here but if you want me to test it out, happy to. Again this has run for the past 2.5 years without any issue, it really is a great tub. For the price it should be!
Any ideas let me know. Thanks everyone!