ok, just checked it out again. pulled the box out. there is 120v on the line side of the contactor for the heater. when i turn the heat up, the contactor makes, and there is 120v on the load side of the contactor. both poles are pulling in. both the hot and the neutral show it pulling about 14 amps. i also checked the temperature at one of the brass gate valves i installed, of the water coming from the floor drain, and of the temperature leaving the heater to the port on the side of the tub, and i also stuck my hand down by that port to check the temp of the water coming out, feels like theres no difference. i used a thermistor to check the temp on the brass valves.
here it is with the heater on, and the circulation pump running.
can't upload any more pics, but its about 55 degrees coming from the floor drain, and then about 56 coming out of the heater.
i think the heater is bad, i'm just more curious as to how it can draw 14 amps, but produce very little to no heat.