dededunn

Thanks Dr. Spa. This was a military/government PCS move. The moving company is required to repair/replace all items at full market value. (today's prices) I have very little confidence that the $440 repair will hold up after searching several blogs. The hot tub has had only 2 1/2 years of actual use.

Hi, My Hot Springs Sovereign was delivered to me with a 2 1/2" crack in the seat below the jets, the cover was missing, the cover cradle was missing, and there is a 10" x 14" piece of exterior siding missing just above the lower left corner of the "front" of the hot tub (the temperature gauge side). The moving company is telling me they will only pay $440.00 for the acrylic repair and are bullying me to settle. I sent pictures to Hot Springs and they think it is unrepairable, I forwarded the email from Hot Springs to the moving company and they don't give a darn. The person who gave them the $440.00 only guarantees the work for one year. I really don't want to have to revisit this again in a year. Any thoughts or ideas? Thanks for your input.