Jump to content

pooltonic

Members
  • Posts

    5
  • Joined

  • Last visited

pooltonic's Achievements

Newbie

Newbie (1/5)

0

Reputation

  1. Good update. This would further explain why nothing occurred when soaked in bleach.
  2. Hello, I would like to start by addressing Stain & Scale. Stain & Scale preventer isn't going to lower the calcium hardness. Stain & Scale control products help prevent scale formation on the Spa Surfaces, heaters, piping, and equipment- and prevent stains from iron, copper, and manganese. Working on the retail side of a Pool/Spa chemical dealership, I believe these tiny particles are in fact water mold. Although these flakes did not "disintegrate" in bleach, we can't rule biofilm out. I'm assuming the tub has been moved, thus dumped and refilled recently? ******* For mold, generally the pool store would have you follow these steps: 1) Superchlorinate 2) Remove cartridges 3) Flush the piping (Natural Chemistry's Spa Purge and Swirl Away are what we carry) 4) Drain, Rinse, Refill the Spa 5) Chemically Clean the cartridge to prevent contamination ******* Superchlorinate Predissolve 1 1/2 Cups of SpaGuard's Chlorinating Concentrate is what I'd recommend (99% Dichlor) Raise the water line 1/2 to 1 inch ABOVE the normal high level mark Circulate the Spa on high speed for 30 minutes Remove Cartridge(s) Flush the piping per directions of whichever you use per label directions. Drain the spa. Rinse the spa. BioGuard's Off The Wall or Spa Cleaning Mitts are what our store stocks as products designed for this purpose- I'm sure someone else here will have something better to recommend for this step. Refill- but read my comment about water from the hose below first. Chemically clean the cartridges. There are MANY products designed for this. SpaGuard (BioGuard's SPA lineup) has a chemical called Filter Cleaner which we recommend to our customers. Follow the directions of any filter cleaner you use. Insert the cartridges and balance the SPA water according to your brand new Taylor test kit. *********** I'm sure you'll get more specific recommendations, but this is how we would treat Water Mold in a tub here. I know many people get water mold from letting the warm water that comes first from your hose into the Spa/Pool. Allow for your hose to run until cool before filling your Spa. This isn't necessarily caused by something you did, either. Water Mold comes from a variety of things. I hope I've helped you somewhat! Many people here don't like BioGuard's Alex software, but if you wan't ALEX recommendations at any time, send me your levels and I will attach the PDF attachment... somehow. I would like to clarify that I am not endorsing BioGuard/SpaGuard chemicals. You can use whichever products you are comfortable with
  3. Hey chem geek! I will check out that link. I agree that there are many Pool Chemical Retail locations near us *cough cough* that get many people in our area unbalanced thus causing the customers more hassle and money in additional chemicals to help balance everything out. It's truly annoying to hear a customer say "I've been to so and so and have had the same problem for weeks. NOTHING has gotten better". High copper from misuse/misguidance of products seems to be a big issue here.
  4. The MSDS does not specify the chemical makeup of Pool Tonic. (I hope you realize my comment above was to be taken sarcastically). I can confirm that BioGuard does get assistance from Sea Klear on their chitosan-based products.
  5. Hello all, It's sicisum, the original author of this topic. My account has been locked, and I've been very busy with the pool store this akward season here in Kansas. I would like to address some of the things you have posted, which are very stereotypical I must add. @waterbear I completely agree with you 100%. Chemical manufacturing companies (Chemtura, Haviland, Proteam, Arch/Lonza, & Natural Chemistry I can speak on) do not teach retail dealers on proper water balance. BioGuard (Chemtura) for example offers "Pool Schools" once a year to help teach retail teams how to sell product- not to balance pool water. They may address how this special patented (magic as they may say) chemical affects the pool water, but they don't tell the chemistry behind it. As you said, they give you a program that doses everything high to help sell (although, levels CAN be adjusted by dealers inside BioGuards recommendations). @chem geek Whichever pool store you visited obviously hasn't trained their retail team. TA/pH CYA/Chlorine relationship is considered (to me) the building blocks of understanding water chemistry. If you don't understand how one products affects the other, then you shouldn't sell the product at all. Many customers honestly DON'T understand that raising TA will increase the pH, and unless your pH is low enough for TA to raise it to an acceptable range, you will need Lo N' Slo (pH Decrease) to offset what off balance you have caused by adding Balance Pak 100, also known as BAKING SODA. Yes, it's unbelievable!!! A Platinum BioGuard Dealer is admitting that this Balance Pak 100 is no bag of magic! All of us at our retail store do not understand BioGuards stand on believing CYA is acceptable at 200ppm. However, Alex does not allow us to lower these ranges, but we teach our retail team to keep CYA levels in a truly acceptable range. We inform our customers on the CYA additive on Trichlor and Dichlor based products. @LegsOnEarth You work in supply distribution, not a retail location. Not all retail people are idiots when it comes to water balance. While water chemistry never changes, the distribution and retail worlds are VERY different. And once again, @waterbear, I am back! Under a new name! Check out BioGuards new magic in a bottle, Pool Tonic here. There is absolutely NOTHING comparable to this, and it removes Phosphate! Surprising coming from a company that swears Phosphates do not cause algae blooms...... Anywho. I'm going to try to stay active here to try and see how I can better myself in providing customers quality pool care information. I'm not here to be an arrogant ****. EDIT: Some of you may ask why I carry BioGuard products. I like that they do try and reach markets that enjoy pretty looking bottles and pails. They like you to pay for it too, and BioGuard has MAP pricing, so you can't argue about dealers forcing the high prices.
×
×
  • Create New...