We are new to hot tub ownership. Bought a used 2002 Hot Springs Vanguard. It took a couple weeks for the electrician to get to us and wire in the 20 and 30 amp box for power. We have noticed the tub is not heating, seems like it did early on, but it could have been the honeymoon stage we were in. We did the restart where you shut both amps off, the 20 first then the 30, let it sit for about 25 min and then turned on the 30, the jets would not work unless the 20 was on also. So now we are thinking the electrician maybe wired it wrong? Our outside temps have been 100 or higher, right now the tub water is 90.
Not sure if there is anything we can check ourselves? Looks like maybe the heater is different, we found no reset button on it and there are extra screw holes on the floor of the base where the pump is. Also I am thinking the board may have been upgraded a year or two ago.
Thanks for any help or suggestions you can offer. Happy 4th of July.