Spa Master

Hey Sheldon, You should contact Shane@goarctic.com He will be able to help you get everything you need

Hey Guys, All Arctic Spas dealers are privately owned. My suggestion to anyone having problems to call the Arctic Spas head office and talk to a service tech first hand. These guys are amazing and would like to get everything up and running for you. Contact info: Shane 1-800-309-1744 Ext. 322 Or shane@goarctic.com

Hello Rob s Arctic spas has a direct service line. The service techs are amazing and would love to help you with this. Please call or email at your soonest convenience. 1-800-309-1744 Or if in Edmonton area 780-789-2626 Ext. 322 or 426 Or email: Shane@goarctic.com

Hey, Please contact the Arctic Spas Technical support team. They are very knowledgeable and would love to get your spa running properly. Contact: Shane S. 1-800-309-1744 or 780-789-2626 ext. 322 You can also contact him by email Shane@goarctic.com I hope you fine this information helpful

Hey, Please contact the Arctic Spas Technical support team. They are very knowledgeable and would love to get your spa running properly. Contact: Shane S. 1-800-309-1744 or 780-789-2626 ext. 322 You can also contact him by email Shane@goarctic.com I hope you fine this information helpful

Hey, Please contact the Arctic Spas Technical support team. They are very knowledgeable and would love to get your spa running properly. Contact: Shane S. 1-800-309-1744 or 780-789-2626 ext. 322 You can also contact him by email Shane@goarctic.com I hope you fine this information helpful

Hello, leaving the spa uncovered in direct sunlight will use the bromine up very quickly and can cause acrylic damage to the spa, the spa cover should be in place whenever the spa is not in use. I would suggest having the floating dispenser open enough to show 2 full pucks to start and wait 24 hours, retest the water chemistry, and adjust it until you see a reading between 5-10ppm, levels higher than that are not necessary. High sanitizer levels and heavy shocking is hard on pump seals and other components in the spa and can cause them to prematurely wear and fail earlier than expected. When shocking the spa use a non Bromine/Chlorine shock(Arctic Pure Refresh) as using a bleach will increase the sanitizer level in the spa when it is not required and shocking the spa should be done once a week and the cover left open for 20 min while it is burning off the bacteria. Regards,