I'm guessing what you think it says 104, it is actually the temp that the heater is set to. If you have an automation system then it controls the temp, not the heater. In order for it to work this way you have to set the temp on the heater, for both pool and spa, to the highest set point, 104. Maybe your heater is using the pool setting. What is the temp that the pool, on the heater, is set for?