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MrSundance

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  1. Stay away from VITA, they went BK last year. If you can't get Arctic there. Check out Bluewater Pools or Atlantis Pools in Windsor.
  2. I tried the harness and didn't like it. I tried the jetted swim spas and they are OK. I like the propeller from endless and Masters best. They have smoother water flow, no air in water that hinders sight under water. The jets seem to push you to the right or left.
  3. Do you sell swim spas? If so, what is your advice on them? Thanks
  4. I do sell Sundance but on the west coast. Check out New England Hot Tubs in Norwell,Auburn or Natick, MA. They sell Sundance. or Check out Crocker Sales in Woburn, they sell them also.
  5. Look at Sundance, forget the Thermo. Where do you live?
  6. We have tried almost every cover lift out there. We are not 100% sold on any of them. Who do you feel makes the best Cover Lift and why?
  7. How do you feel the phelps swim spa introduction went? I have a few questions for you. How many swim spas can a mid size Sundance dealer sell in 12 months? (We go to 3 home shows and 1 fair) we sell 100-200 spas a year. Do they all require crane delivery? Have you always sold masters? do you sell anything else now besides masters? How many do you need to display to be effective? Does masters send you a lot of leads? what % are swim spa leads? Do they make you do spa shows? Is the swim spa market really growing? Our spas sales are flat. Do swim spas take sales away from your spa sales? or do they take away from pool sales? Do you sell pools? or is it a different buyer? Masters gets a bad rap on this forum, many are competitors, but do they deserve any of it? Do they help out with dealer support? I'm on the west coast and we hate the Yankees, Celtics and Patriots because they are successful. The Balboa rep said that Masters was probably their biggest customer. Do you know of a lot of dealers that have been burned by masters? Do they have a nice factory? They invited me out there. How are their lead times? I have an open mind. Sundance has been good to me but they have no swim spa. We added saunas a few years back and they have kept us profitable. You can send me a private email if you are concerned of any fallout from masters over your answers. Thanks.
  8. Agree on the Sundance Cameo or Optima. Now is a good time to buy with dealers looking to thin their inventory. Sundance will have no major changes for 2011.
  9. The Paperwork I saw from them includes the HDTV and marketing kit in the opening order. They are also offering 60 days free flooring through GE. I asked the rep about the posts highlighted in the previous posts. I read many of them. Half were positive, probably posted by happy customers and Masters dealers. Half were negative, probably posted by some mad customers and competitors. I think Sundance builds a nice spa, I looked up our BBB and we have a A-, not bad. Master has an A+, so does D1,Hot Springs, Caldera etc. The Sundance rep showed me that they had a 92% approval rating for quality from Spa Search. The rep from Masters faxed me over their quality rating from Spa Search it was 95%. This is voted on by the recent spa owners that were delivered within the last year. The rep called me back with 3 leads for swim spas in my area from the TV spots that are running and he encouraged me to call more of their dealers and ask what their experiences were. So I called a few more and they were all happy. One dealer said they got 600 leads from Masters in the last year. I called the leads and 2 were decent. The rep explained swim spas are not for everyone, if we didn't do as well with swim spas as hot tubs, in our market that they'd take them back or send them to a show to be sold. So far, the Phelps swim spa program looks pretty good. The say their lead time on swim spas is 3 weeks, I'll let you all know how it goes. We added saunas last year and they are doing well, hopefully the swim spas will add more to our bottom line. My Chemical rep and the Balboa rep said spa sales are up 5% this year, but swim spa sales are up 50-75%.
  10. Thanks for sending me this. I'll see what the rep has to say about these.
  11. This post stinks so bad of Master deception I have to plug my nose, and put on my boots. What do you guys have against Masters? The Phelps opportunity seem likes a very good business move. There is a Masters dealer in my market. They are small and don't have the room to display the swim spas. So the territory is open for swim spas. They have good things to say about Masters. I spoke to about 10 different Masters dealers last week at the show, and they were happy. I spoke with 3 other big, multi store, Sundance dealers that signed up to sell the swim spas. There were 2 Jacuzzi dealers and 2 Hot Springs dealers that also signed up to sell them. Masters had a meet and greet party with Phelps at the house of blues and the place was packed. I spoke with Phelps and he did confirm that he swims in one and gave a lot of input to the Masters designers. He seemed very sincere about helping out the Boys and Girls clubs and about growing the sport of swimming. He took many pictures and signed autographs. While I don't agree with all of Masters marketing, they hit it out of the park with Phelps. I read about PR articles on Google and Yahoo. I must have seen 20 TV commercials on CNN & Fox news over last 2 weeks with Phelps. The $5000 license fee is to get all Point of Purchase stuff including a 3D 50" HD TV, Banners, TV, Newspaper and Radio commercials and for a share of the $ 1,000,000 in ads Masters is placing for their dealers. The $5000 is much cheaper than I can buy all that stuff. I love selling Sundance and I think that Masters has the best swim spa program that I've seen. I asked some of the masters reps about the shady show program. They said that all manufactures do off site events. They pointed out the masters delaers that did the events. They introduced me to them and said ask them anything you'd like. So I did. They explained that most all of them sold Hot Springs, Sundance, Jacuzzi, LA, D1,Coleman, Cal and Caldera years ago. Some still carry the other lines. Many of the dealers worked together on shows are shared ad costs, expenses and sales teams. I asked if Master dictates has business has to be done and they all said. No Master is pretty easy to get along with, they take care of their customers and their dealers. I got a follow up call from the territory rep yesterday. He was checking in. I was waiting for the high pressure close I always hear about. I didn't happen. I asked for a few dealers numbers so I could call to see how there treated. He gave me about 40 dealers, all in his territory. I called many of them. They were all happy, most had a good year last year. I'll let you all know if we join them.
  12. Bad News is that spa lists for about $ 7,000 to $8,000 not $10,000-$15,000. But enjoy it. I'd love to see where that spa is listed for $7,000 or even $8,000. The Klondiker LSE retails here for £15,000, that's almost $30,000 canadian. Please send me a link or information as to where I can purchase the Klondiker LSE for this extreemly cheap price of $7,000/$8,000 Most any dealer in the US would be happy with $8000 for that spa. Unfortunately there aren't many Arctic dealers in the US anymore. I used to sell them for about a year, there are not bad for just an average over-hyped, over marketed spa.
  13. You may better off buying new, Sundance has a Hawthorne Spa 44 jets, 7'8" x7'8" x36" for about $ 6000 to $ 8000 for a new tub. Invest the extra few thousand and finance it. You save money in the long run over inheriting someone else's problems. Even a new Tiger River is a good choice. Wet Test and see what feels better to you.
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